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4.8 out of 5

"Good location, excellent service, friendly staff, clean and modern. " More

By a verified traveller on Sun 08 Sep 2019

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Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Room, Multiple Beds, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Single Beds (Creek View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed (Creek View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Creek View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Al Bandar Rotana – Dubai Creek. During your stay, you'll be within walking distance of Al Ghurair Centre. Free WiFi in public areas, free valet parking and a free beach shuttle are available.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Salt & Pepper Restaurant, a buffet restaurant that serves international cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy or Swedish massages at Bodylines
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by foot from Al Ghurair Centre and a 3-minute drive from City Centre Deira
  • Free ski, beach and shopping centre shuttle service

Al Bandar Rotana – Dubai Creek ratings based on 18 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Al Bandar Rotana – Dubai Creek

Everyone (12) Couples (1) Family (3)
5 out of 5

Posted by on 17 Jan 2020

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Comment from Hotel Management

4 Aug 2021 by Eriselda

Dear Valued Guest, Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana. I trust that you had a pleasant trip back home. Thank you indeed for staying with us during your visit in Dubai and for recommending us on Expedia with perfect rating. We are delighted that you had a truly wonderful and enjoyable stay with us and appreciate the modern facilities, cleanliness, guest services and the luxurious ambiance of the hotel with the magnificent view of Dubai creek. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to our team for exceptional hospitality services in particular to Housekeeping & Guest Services team. We are grateful for your remarkable comments. We look forward to welcoming you again trusting that we would continually provide you with the best services and personalized care at all times. Best regards, Ayman Ashor General Manager Al Bandar Rotana & Al Bandar Arjaan by Rotana

5 out of 5
Good location, excellent service, friendly staff, clean and modern.

Posted by on 8 Sep 2019

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5 out of 5
Nice hotel. Beautiful view over the creek. Friendly staff and not too far from airport

Posted by , from UK on 21 Oct 2018

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Comment from Hotel Management

22 Oct 2018 by Trimalesh

Dear Mr. Mohamed, Thank you for sharing your feedback after your stay with us at Al Bandar Rotana and Al Bandar Arjaan by Rotana. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Trimalesh Tippaya Guest Experience Coordinator

5 out of 5
Staff are excellent. Hotel location is great.Shuttle bus to shops and beach was a plus. Close to the abra station,al seef, gold and souk markets. Club lounge would highly recommend. This is a great hotel and staff are so friendly and helpful.

Posted by , from Ireland on 14 Oct 2018

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Comment from Hotel Management

15 Oct 2018 by Trimalesh

Dear Valued Guest, Thank you for sharing your feedback after your stay with us at Al Bandar Rotana and Al Bandar Arjaan by Rotana. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for our team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Trimalesh Tippaya Guest Experience Coordinator

5 out of 5

Posted by on 24 Apr 2024

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Comment from Hotel Management

23 May 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al

Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana

5 out of 5
Todella upea hotelli! Palvelu erinomaista. Samoin siisteys. Hyvä kuntosali. Erittäin monipuolinen aamiaisbuffet.

Posted by on 20 Mar 2024

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Comment from Hotel Management

22 Mar 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al

Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana

5 out of 5

Posted by on 29 Dec 2023

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Comment from Hotel Management

18 Jan 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al

Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana

5 out of 5
Super

Posted by on 21 Oct 2023

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Comment from Hotel Management

23 Oct 2023 by Ayman Ashor General Manager Al Bandar Rotana & Al

Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana

5 out of 5
Très bon hôtel, propre et service au top. Hôtel moderne et agréable avec petit déjeuner très complet

Posted by on 8 Jan 2020

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Comment from Hotel Management

4 Aug 2021 by Eriselda

Dear Valued Guest, Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana. I trust that you had a pleasant trip back home. Thank you indeed for staying with us during your visit in Dubai and for recommending us on Expedia with perfect rating. We are delighted that you had a truly wonderful and enjoyable stay with us and appreciate the modern facilities, cleanliness, guest services and the luxurious ambiance of the hotel with the magnificent view of Dubai creek. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to our team for exceptional hospitality services in particular to Housekeeping & Guest Services team. We are grateful for your remarkable comments. We look forward to welcoming you again trusting that we would continually provide you with the best services and personalized care at all times. Best regards, Ayman Ashor General Manager Al Bandar Rotana & Al Bandar Arjaan by Rotana

4 out of 5
Upeat näköalat uima-altaalta kaupungille. Tilava huone.

Posted by on 26 Dec 2019

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About the Al Bandar Rotana

Location Baniyas Road, Deira, Dubai,

All-inclusive Details

All-inclusive room rates at Al Bandar Rotana – Dubai Creek are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment
Water activities

  • Surfing/body boarding

  • Surfing/bodyboarding included

Property Features

Some rates at Al Bandar Rotana – Dubai Creek are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site, along with a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club and a sauna. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 190 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 3940 sq ft of conference space
  • 366 sq. m of conference space
  • Built in 2017
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle, ski shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Al Bandar Rotana – Dubai Creek offers 190 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Salt & Pepper Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Gusto Italian Restaurant – This restaurant specialises in Italian cuisine and serves dinner and light fare. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Vanilla Lobby Lounge – This café only serves light fare. Open daily.

Morgans – This gastropub specialises in international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Reservations are required. Open daily.

The Deck Pool Lounge – This bar only serves light fare. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Health or beauty spa nearby
  • Fitness classes on site

Spa Services

Bodylines has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 3
  • Steam room in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Al Bandar Rotana – Dubai Creek offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 120.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Al Bandar Rotana – Dubai Creek

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

  • One child stays free
  • Car required
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive recycling policy
  • Long-term renters welcome
  • Debit cards not accepted
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Staffed front desk
  • Children stay free - maximum age 11
  • Events/parties not allowed
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per accommodation, per stay
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AED 130 for adults and from AED 65 for children
  • Airport shuttle fee: AED 125 per person (one-way)
  • Airport shuttle fee per child: AED 125 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Bandar Rotana Hotel Dubai
  • Al Bandar Rotana Hotel
  • Al Bandar Rotana Dubai
  • Al Bandar Rotana
  • Al Bandar Rotana – Dubai Creek Hotel
  • Al Bandar Rotana – Dubai Creek Dubai
  • Al Bandar Rotana – Dubai Creek Hotel Dubai

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Al Bandar Rotana – Dubai Creek.
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