11 May 2024 by Leslie James

Dear Valued Guest,Thank you for taking the time to share your recent experience at our hotel. We appreciate your feedback, as it allows us to continuously improve our services.We were disheartened to learn that your stay did not meet your expectations, and we sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable to us, and we take it seriously in our ongoing efforts to enhance the overall guest experience.Please rest assured that your comments have been shared with the relevant departments, and we are actively working to address and rectify any shortcomings. We understand the importance of creating a positive and comfortable environment for our guests, and we regret that we fell short during your visit.Once again, we apologize for any inconvenience you experienced, and we hope you will consider giving us another chance to exceed your expectations in the future. If you have any further comments or suggestions, please feel free to reach out to our customer service team directly.Thank you for choosing Al Khoory Inn Hotel, and we hope to have the opportunity to welcome you back in the future.Sincerely,Leslie James.Hotel Manager