8/10 Good
John
5 Jan 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Excellent but uncomfortable
Location and the customer service was absolutely fantastic however the pool is dated and constantly in the shade and this makes it redundant to use.
The bed was extremely firm and uncomfortable. We like a firm bed normally but this bed left us tossing and turning through the night and waking up with aches and pains every day. Not helped by the fact that we were woken every night to the screeching of chairs being dragged across the tiled floor by the rooms above us. The hotel should put rugs or carpet underneath these as it really was so terrible and constant. We cannot be the first to comment on this. By the end of our trip my partner was nearly in tears with tiredness which did taint our last few days of the holiday.
If the bed was comfortable and the chair noises were resolved we would stay again as we said, the customer service and location was brilliant.
John
Stayed 8 nights in Dec 2024