Andaz by Hyatt – Palm Jumeirah Residences

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Andaz by Hyatt – Palm Jumeirah Residences

Outdoor pool, open 8:30 AM to 8:00 PM, free pool cabanas, pool umbrellas
Interior entrance
2 bars/lounges, poolside bar, beach bar
Apartment, 2 Bedrooms | Living area | Flat-screen TV
Apartment, 1 Bedroom | Premium bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Laundry

Explore the area

Map
Palm Jumeirah, Dubai, Dubai
  • Nakheel Mall
    8 min walk
  • The View at The Palm
    8 min walk
  • The Pointe
    3 min drive
  • Dubai (DXB-Dubai Intl.)
    37 min drive

Room options

Standard Studio

  • 46 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

Apartment, 2 Bedrooms

  • 135 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Andaz by Hyatt – Palm Jumeirah Residences

Luxury aparthotel on the beach, with outdoor pool
Catch some rays on Andaz by Hyatt – Palm Jumeirah Residences's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Conveniences include a dining area and a coffee/tea maker, and guests will appreciate thoughtful touches, such as dressing gowns and slippers. Weekly housekeeping is available.
Andaz by Hyatt – Palm Jumeirah Residences offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at Andaz by Hyatt – Palm Jumeirah Residences, you're just a quick walk from Palm Islands. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. This luxury aparthotel has 116 apartments over 15 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at The Locale, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body wraps or body scrubs at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a steam room
  • 11 minutes by car from Burj Al Arab and 12 minutes from Mall of the Emirates
  • Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Andaz by Hyatt – Palm Jumeirah Residences such as an outdoor pool and a children's pool.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury aparthotel also offers a steam room, a fitness centre and a rooftop terrace. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai aparthotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
The Locale – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
KnoX – This bar specialises in international cuisine. Happy hour is offered. Open selected days.
Hanami – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Andaz Lounge – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
La Coco – On-site restaurant. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian, Urdu

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free cot

Restaurants on site

  • Andaz Lounge
  • Hanami
  • KnoX
  • La Coco
  • The Locale

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Ice maker
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; AED 160 for adults and AED 80 for children
  • 2 bars/lounges
  • 24-hour room service
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AED 150 per night

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business centre
  • Conference centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 116 units
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Andaz by Hyatt – Palm Jumeirah Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 160 for adults and from AED 80 for children
  • Airport shuttle fee: AED 550 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned
Andaz by Hyatt – Palm Jumeirah Residences offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:30 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Andaz Dubai The Palm Residences
Andaz by Hyatt – Palm Jumeirah Residences Dubai
Andaz by Hyatt – Palm Jumeirah Residences Aparthotel
Andaz by Hyatt – Palm Jumeirah Residences Aparthotel Dubai

Andaz by Hyatt – Palm Jumeirah Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities
Washing machine in unit was acting up and no one could help us fix it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Stayed 5 nights in Feb 2023

10/10 Excellent

Sita

Liked: Cleanliness, room comfort
Short stay, great stay
From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Stayed 4 nights in Jun 2022

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked that there was an adult pool and the spa was amazing.
Stayed 7 nights in Sep 2021

10/10 Excellent

Charmaine Kayne

Travelled with group
Liked: Cleanliness, room comfort
Awesome! We definitely had fun!
Stayed 1 night in Jul 2021

10/10 Excellent

Randa

Liked: Cleanliness, room comfort
Comfort and luxury
Loved our stay. Enjoyed the adults pool and the pool on the beach
Stayed 1 night in Jun 2021

2/10 Terrible

MOHIT

Disliked: Cleanliness, amenities
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Stayed 11 nights in Jan 2021

10/10 Excellent

M

Business traveller
Liked: Cleanliness, room comfort
Great 5 nights at a fantastic hotel
Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Stayed 5 nights in Sep 2020

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, room comfort
Great hotel
Nice Hotels
Stayed 1 night in Jul 2020

10/10 Excellent

Gift

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Stayed 7 nights in Jan 2020

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020