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5 Mar 2024 by Jacques Le Roux - General Manager
Dear Christiana,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted to know that you had a wonderful experience at our hotel and that our service and staff exceeded your expectations. Your satisfaction is our top priority, and we are thrilled that we could provide you with excellent service during your stay. We look forward to welcoming you back again soon for another enjoyable experience.Warm regards,Bab Al Shams Desert Resort Management
25 Oct 2020 by Ziad Sleiman - Hotel Manager
Dear Nes, Thank you for having chosen to stay at Bab Al Shams Desert Resort & Spa. We are glad to read that we have exceeded your expectations in most aspects and that you had an enjoyable experience with us. Your comment on the pool temperature was greatly appreciated and was immediately sorted out by our maintenance team. Thank you once again and we look forward to welcoming you back soon and retaining you as a fan of Bab Al Shams Desert Resort & Spa. Kind regards, Ziad Sleiman Hotel Manager
4 Dec 2019 by Ziad Sleiman - EAM Operations
Dear Guest, We are always pleased to receive feedback such as yours. My team and I are thrilled to read that you enjoyed your time with us. We hope to see you again for another great experience here at Bab Al Shams. Kind regards, Ziad Sleiman Executive Assistant Manager - Operations
27 Dec 2018 by Ziad Sleiman - EAM Operations
Dear Nicole, Thank you for your perfect rating further to your recent stay at Bab Al Shams Desert Resort & Spa. We are glad to read that you appreciate the beauty of our resort and that you had an overall enjoyable and memorable experience with us. Thank you so much for your comments on our service and colleagues. Your flattering remarks will surely be passed on to them. We look forward to welcoming you again soon and retaining you as a fan of Bab Al Shams Desert Resort & Spa. Kind regards, Ziad Sleiman Executive Assistant Manager - Operations
4 Apr 2018 by Reuben Mifsud - Cluster General Manager
Dear Benjamin, I am always pleased to receive feedback such as yours. We are happy to read that your stay had been excellent and that you thoroughly enjoyed one of our unique guest rooms and it's bathroom with Arabic setting. My team and I look forward to your next visit which we hope will be soon. Best regards, Reuben Mifsud Cluster General Manager
15 Oct 2017 by Reuben Mifsud
Dear Grand Voyageur, Thank you for having chosen Bab Al Shams Desert Resort & Spa for your recent stay. We are constantly striving to provide the best service to our guests and I am delighted to know that you had such a great experience in our resort. My team and I are thrilled to hear that you enjoyed your time with us. Your flattering remarks about the service rendered by our colleagues will surely be passed on to them. On the other hand, we regret to know that our rates fell below your expectations. We sincerely hope this will not deter you from visiting us again in the future. Again, thank you for your valuable feedback. We look forward to welcoming you again. Warm regards, Reuben Mifsud Cluster General Manager
Bab Al Shams offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. Free breakfast is served daily. WiFi is free in public spaces. A business centre and meeting rooms are available. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Bab Al Shams. Free valet parking is available. A complete renovation of Bab Al Shams was completed in May 2022. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Bab Al Shams offers 115 air-conditioned accommodations with a safe and complimentary bottles of water. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free full breakfast daily from 6:30 AM to 11:30 AM.
Al Hadeerah – This family restaurant specialises in Middle Eastern cuisine and only serves dinner.
Anwa – This restaurant specialises in Asian cuisine. Open daily.
Zala – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Open daily.
Ninive Bab Al Shams – On-site restaurant. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
