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Emirates Grand Hotel

4.0 star property

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Photo gallery for Emirates Grand Hotel

Club Suite | Select Comfort beds, in-room safe, individually decorated
Executive Twin Room with Burj Khalifa View | Living area | Flat-screen TV
Grand Suite with Burj Khalifa View | Bathroom | Shower, free toiletries, hair dryer, towels
Exterior
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Sheikh Zayed Road, Trade Centr, Dubai, 116957
  • City Walk
    ‪17 min walk‬
  • Museum of the Future
    ‪18 min walk‬
  • Coca-Cola Arena
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe King Room

Select Comfort beds, in-room safe, individually decorated

Deluxe King Room

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite with Burj Khalifa View

Grand Suite with Burj Khalifa View | Select Comfort beds, in-room safe, individually decorated

Grand Suite with Burj Khalifa View

  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Club Suite with Burj Khalifa View

Select Comfort beds, in-room safe, individually decorated

Club Suite with Burj Khalifa View

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Select Comfort beds, in-room safe, individually decorated

Two Bedroom Suite

  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Twin Room

Select Comfort beds, in-room safe, individually decorated

Executive Twin Room

  • 50 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Twin Room with Burj Khalifa View

Executive Twin Room with Burj Khalifa View | Select Comfort beds, in-room safe, individually decorated

Executive Twin Room with Burj Khalifa View

  • 50 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for 3 Bedroom Suite with Burj Khalifa View

Select Comfort beds, in-room safe, individually decorated

3 Bedroom Suite with Burj Khalifa View

  • 100 sq m
  • 3 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Club Room with Burj Khalifa View

Select Comfort beds, in-room safe, individually decorated

Club Room with Burj Khalifa View

  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Burj Khalifa View

Select Comfort beds, in-room safe, individually decorated

Deluxe King Room with Burj Khalifa View

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Select Comfort beds, in-room safe, individually decorated

One Bedroom Suite

  • 56 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Select Comfort beds, in-room safe, individually decorated

Club Room

  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite with Burj Khalifa View

One Bedroom Suite with Burj Khalifa View | Select Comfort beds, in-room safe, individually decorated

One Bedroom Suite with Burj Khalifa View

  • 56 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Emirates Grand Hotel

Aparthotel with free parking, near Dubai Mall
An indoor pool, WiFi in public areas and a business centre are available at this aparthotel. Self parking is free. Other amenities include a meeting room, concierge services and dry cleaning. Each apartment features free WiFi, a Select Comfort bed and a flat-screen TV. Room service, a coffee/tea maker and a safe are among the other amenities available to guests.
Emirates Grand Hotel offers 346 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the aparthotel include an indoor pool.
During your stay at Emirates Grand Hotel, you'll be within walking distance of Dubai Mall. Features include free self-parking, plus an indoor pool and a business centre. Built in 2005, this upmarket aparthotel has 346 apartments over 31 floors. Enjoy your stay with amenities like free WiFi and a Select Comfort bed in each apartment.
  • Each apartment offers a Select Comfort bed, a flat-screen TV and room service
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Dubai Mall and a few minutes from Dubai World Trade Centre
WiFi is available in public spaces for a fee. Business amenities include a business centre and a meeting room. An indoor pool, tour/ticket assistance, and concierge services are also featured at the business-friendly Emirates Grand Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Dubai aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino, Hindi, Urdu

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: WiFi (AED 90 per day)
  • WiFi in public areas has a 2-device limit
  • Free WiFi has a 2-device limit

Parking and transport

  • Free self parking on site

Family friendly

  • Free cot

Food and drink

  • Coffee/tea maker

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 52 per person
  • Limited room service

Bedrooms

  • Rollaway/extra bed: AED 250 per day
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 31 floors
  • 346 units
  • Banquet hall
  • Built in 2005
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 26 August 2024 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emirates Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 250.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • Tourism fee: AED 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 52 per person
  • Fee for wireless Internet in public areas: AED 90 per day (2-device limit, rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Emirates Grand Hotel.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Emirates Grand Hotel Apartments Dubai
Emirates Grand Hotel Apartments
Emirates Grand Dubai
Emirates Grand
Emirates Grand Hotel
Emirates Grand Hotel Dubai
Emirates Grand Hotel Apartments
Emirates Grand Hotel Aparthotel
Emirates Grand Hotel Aparthotel Dubai

Emirates Grand Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 93 out of 484 reviews
Rating 8 - Good. 117 out of 484 reviews
Rating 6 - Okay. 98 out of 484 reviews
Rating 4 - Poor. 78 out of 484 reviews
Rating 2 - Terrible. 98 out of 484 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Hira

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ahmad siar

Disliked: Cleanliness
The room service is not good at all they are not cleaning your room properly and if you request for service they are not going to respond
Stayed 3 nights in Nov 2024

2/10 Terrible

Alana

Disliked: Cleanliness, property conditions & facilities
Very unhappy with the condition of the property. The rooms were dirty, and the beds had stains. Overall, I was dissatisfied with the quality.
Stayed 1 night in Nov 2024

10/10 Excellent

Johirul

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Susan

Liked: Room comfort
Stayed 11 nights in Jun 2024

8/10 Good

Medhat

Stayed 3 nights in Jun 2024

6/10 Okay

Moideen

Travelled with family
"Encountered system glitches during check in , which made the process challenging. Hoping for better system reliability
Stayed 1 night in Jun 2024

10/10 Excellent

Dr. Hassan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Norberto

Stayed 3 nights in May 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, room comfort
DON’T stay!
The check in was ok got “up graded” I would HATE to think what we would have had. The room was dirty the floor was not clean good thing they provide sleepers because you need it. Shower mouldy but the Worst part is that the bed has bedbugs. My husband has bites all over him. I would not recommend this hotel at all in my opinion
Stayed 1 night in Apr 2024

2/10 Terrible

Susan

Travelled with group
Disliked: Cleanliness, room comfort
Need to step up
Everything dosnt live upto name Didn’t care about cleaning rooms Only 2 towels for 2 people When arrived puddle of water in bathroom could have slipped Microwave dirty upon arrival , had to ask for kettle and iron. Not in room didn’t replenish coffee etc soap containers toilet paper had to keep asking then never came, was refurbishing hotel aswell was like being on building site with drilling and banging noise coukdnt sleep
Stayed 27 nights in Mar 2024

2/10 Terrible

Mustapha

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room is dirty they had to change the bed sheets after asking the front desk want stay in this hotel again at any cost
Stayed 1 night in Mar 2024

2/10 Terrible

Aneela

Disliked: Cleanliness, room comfort
Did not have a good experience it was dirty and smelt was not able to have a shower it was broken, moved to another room next day toilet sink and shower water took ages to go down the drain, not clean and regretted booking this hotel left a day early.
Dirty,shower would not work very old towels
Only one tea Cup no spoons, no iron
So dirty you can’t even see the view
Stayed 3 nights in Feb 2024

6/10 Okay

Angelos

Liked: Cleanliness, property conditions & facilities
I was on the 27th floor and I could hear a loud humming noise which at first thought that it was the Air-conditioning. But it turned out that the windows aren't sound proofed. They didn't have towels for me to have a shower on the first night. The 3rd night, power was cut off because the card that I had inserted on the doorway expired. I noticed this at 4am when I went to use the bathroom. I called reception and they wouldn't answer the phone at 4am, I called again and they eventually picked-up offering to send a technician which I rejected as I need to go to sleep. The lifts were stopping at random floors but no one was on the floor to get in. It was extremely annoying pressing the button for the doors to close so the lift to keep going. Even more annoying waiting for the lift to arrive. On the positive side, the hotel is right at the entrance of a Metro station which was convenient for me to go places. And there were a few restaurants and supermarkets near by.
Stayed 3 nights in Jan 2024

6/10 Okay

Junaid

Disliked: Amenities, property conditions & facilities
Hotel at excellent location and great staff but room intererior needs attention and repairing. My room went throught recent renovation but they seem to letting guest in without completing the room renovation. My room has an excellent view but it was too noisy as windows were broken and you can hear wind and cars like you are on the street. Curtains were not installed properly and inner curtain were totally missing in the room. Also curtains were not covering the whole windows so light was coming in the day time. Also entrance was dusty and given sofa had paint spots and etc. With such lovely view, location and good staff if they fixed these small things I would love to stay here again and again.
Stayed 1 night in Jan 2024

10/10 Excellent

Augustine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, very close to the big attractions of Dubai
Stayed 5 nights in Nov 2023

6/10 Okay

Simon Peter

Business traveller
Good location
Stayed 13 nights in Nov 2023

10/10 Excellent

ANTONIO

Stayed 24 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Bad experience
Light went out during the stay, the shower water was not draining, no cot provided when it was stated and requested at the check in. Worn out furniture , specially the sofas.
Stayed 4 nights in Oct 2023

8/10 Good

Arif Mohammed

Very good hotel
Stayed 5 nights in Oct 2023

6/10 Okay

Sadeq

Travelled with family
good
Stayed 3 nights in Oct 2023

4/10 Poor

Walied

Stayed 28 nights in Sep 2023

4/10 Poor

Mohammad, Houston

Disliked: Amenities, property conditions & facilities
Very nice staff. Excellent location. Large size 1BR apartment. Hygiene standards are low and the place is not clean. Old building. Old and rusty bathrooms. TV is very small and the channels are not working, so it’s like another piece of their old peeled furniture. The wallpaper is peeled off and the curtains are dirty. This place makes Motel 6 looks like a luxury place.
Stayed 1 night in Sep 2023

6/10 Okay

Dakhaz

Business traveller, Travelled with partner
Liked: Cleanliness
Good
Stayed 1 night in Aug 2023