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Grand Cosmopolitan Hotel

5-star property
Al Barsha1, behind Mashreq metro station, Dubai, Dubai 09 725 22 184
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4.5 out of 5
Wonderful!
See all 22 ebookers Reviews

"Once again grand cosmopolitan hotel does it again. Never let me down. I came back to the hotel again because my last stay was amazing and nevertheles ... " More

By a verified traveller on Wed 01 Jun 2022

Points Of Interest

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Grand 2-bedroom Suite - Complimentary Luxury Transfers to Jumeirah Beach and Mall of Emirates

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Superior Room - Complimentary Luxury Transfers to Jumeirah Beach and Mall of Emirates

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 3 Max

Family Room - Complimentary Luxury Transfers to Jumeirah Beach and Mall of Emirates

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 4 Max

Grand Family Room - Complimentary Luxury Transfers to Jumeirah Beach and Mall of Emirates

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Executive Suite - Complimentary Luxury Transfers to Jumeirah Beach and Mall of Emirates

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Grand 1-bedroom Suite - Complimentary Luxury Transfers to Jumeirah Beach and Mall of Emirates

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Cosmopolitan Hotel. During your stay, you'll be within walking distance of Mall of the Emirates. You'll find features such as free WiFi in public areas, free valet parking and a free beach shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages or body wraps at Rayya Wellness Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Mall of the Emirates and 7 minutes from Burj Al Arab
  • Free beach shuttle service

Grand Cosmopolitan Hotel ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Cosmopolitan Hotel

Everyone (6) Couples (6) Family (4)
5 out of 5
Once again grand cosmopolitan hotel does it again. Never let me down. I came back to the hotel again because my last stay was amazing and nevertheless our main man Ali he save the day to rescue we came early morning to check in but due to our flight time we weren’t able to check in until 2 but when I had no hope and tired the main hero Ali come with a surprise and manage to find a room but even more a bigger and spacious room he was so professional and amazing asset to have in the hotel. During our stay we have a lot of convo and bants with Ali and tareq. And also Ali you were right Real Madrid won the champions league my friend was crying in the room hahah but all the praise and rewards goes to Ali for making our stay comfortable and pleasant. It was really good and good choice to come back. I will be defo coming back to this hotel again see you soon 😇

Posted by on 1 Jun 2022

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Comment from Hotel Management

14 Jun 2022 by Daria Guest Experience Manager

Thank you for posting such an amazing review!! It was a pleasure to have you as our guest and our team specially Ali and Tarek are looking forward to welcoming you back! Best regards,

5 out of 5
Amazing staff and hotel

Posted by on 3 Mar 2022

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Comment from Hotel Management

22 Mar 2022 by Daria Guest Experience Manager

Thank you for your positive review We are delighted to hear how much you enjoyed our hotel, restaurants and facilities. We very much appreciate also your recognition on the staff service. It was a pleasure to have you as our guest and we look forward to welcoming you back Best regards

5 out of 5
the hotel was. amazing the room was so clean and big , the location of the hotel is very convenient to the metro station literally 2 min away from the hotel and a lot of restaurant to reset near by very local restaurant. the staff is very polite and espically I would like to mention a receptionist Tariq he was very funny and a good person to have a laugh when wee checked in and during thee whole stay.

Posted by on 7 Feb 2022

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Comment from Hotel Management

22 Mar 2022 by Daria Guest Experience Manager

Thank you for your review highlighting the great experience you have had in our hotel, and we are most certainly pleased by your kind words. We are working hard to be the best Hotel in terms of Value and personalized service in Dubai Be assured, all your motivating comments will be passed on to Tarek and the entire team to highlight their great efforts and dedication towards our guests satisfaction. We look forward to welcoming you back soon to Dubai and to the Grand Cosmopolitan Hotel. Best regards

5 out of 5
Nothing unique. It just does everything to a high level!

Posted by on 24 Jan 2022

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Comment from Hotel Management

22 Mar 2022 by Daria Guest Experience Manager

Thank you for taking the time to review our hotel online. We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards

4 out of 5

Posted by , from Châtel-St-Denis on 27 Apr 2024

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Comment from Hotel Management

17 May 2024 by Daria Guest Experience Manager

Thank you for taking the time to review our hotel online. We appreciate the effort.We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards

5 out of 5
They have a fantastic pool on top of the roof with view over the town and a restaurant and children pool

Posted by on 18 Feb 2024

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Comment from Hotel Management

19 Feb 2024 by Daria Guest Experience Manager

Thank you for taking the time to review our hotel online. We appreciate the effort.We are pleased to note that you were satisfied with our property and with the services we provided, specially the pool. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards

2 out of 5
Le mieux : les chambres. Le moins : le service

Posted by on 7 Jan 2023

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Comment from Hotel Management

10 Jan 2023 by Daria Guest Experience Manager

Merci d'avoir pris le temps d'évaluer notre hôtel en ligne. Nous sommes heureux de constater que vous avez été satisfait du confort de nos chambres.Nous regrettons par contre votre commentaire sur le service fournis par notre personel et nous apprécions tous les commentaires de nos clients comme étant de la plus haute importance pour nous, et vous invitons à nous contacter directement pour partager quelques détails afin de nous permettre d'enquêter et d'améliorer davantage nos servicesNous vous remercions pour votre visite Daria Guest Experience Manager

5 out of 5

Posted by on 22 Oct 2022

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5 out of 5
Hotel in guter Lage (100m zur Metro), freundliches Personal, sehr sauber mit sehr gutem Frühstücksbuffet.

Posted by on 16 Oct 2022

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Comment from Hotel Management

17 Oct 2022 by Daria Guest Experience Manager

Thank you so much for taking the time to share your views on our hotel. We are delighted to see that you have found our location, services, facilities and standards up to your expectations. We thank you again for staying at our hotel and we look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel.Best regards,

1 out of 5
Wir mussten 2 mal das Zimmer wechseln(1Uhr morgens) und wir bekamen ein Raucherzimmer obwohl wir ein 5 Monate altes Baby haben Es war sehr laut in den Zimmern, unangenehme Gäste

Posted by on 20 Aug 2022

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Comment from Hotel Management

6 Oct 2022 by Daria Guest Experience Manager

Thank you for taking the time to share your review.It appeared that we have missed the mark in providing you with the true experience during your stay. For this reason, please accept our sincere apologies for the inconveniences that you have experienced. Please let us assure you that your encounter at Grand Cosmopolitan Hotel did not truly reflect the service we provide. Please be assured that we have made sure that the relevant heads of departments were made aware of your concerns and that any required corrective actions specially with with rooms allocation for families with kids will be made to be able to meet our guests’ expectations in the future. We hope you will give us the opportunity to host you on your next visit to Dubai to show you our true Hospitality standards .Best regards

About the Grand Cosmopolitan Hotel

Location Al Barsha1, behind Mashreq metro station, Dubai, Dubai

Property Features

Grand Cosmopolitan Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. A children's pool, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury Grand Cosmopolitan Hotel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 228 guestrooms or units
  • 7 levels
  • Built in 2020
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Gift shop
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Mashreq Metro Station (0.4 km / 0.3 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Cosmopolitan Hotel offers 228 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.

Grand Cosmopolitan Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snow tubing nearby

Spa Services

Rayya Wellness Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 100.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Cosmopolitan Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

  • UnionPay
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 200 per accommodation, per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 140 for adults and from AED 70 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Cosmopolitan Hotel Hotel
  • Grand Cosmopolitan Hotel Dubai
  • Grand Cosmopolitan Hotel Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.