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Hotel Indigo Dubai Downtown by IHG

5.0 star property

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Photo gallery for Hotel Indigo Dubai Downtown by IHG

Lobby
Premium bedding, minibar, in-room safe, individually decorated
Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly

Explore the area

Map
Marasi Drive, PO Box 24666, Dubai, 00000
  • Dubai Mall
    ‪15 min walk‬
  • Dubai Aquarium & Underwater Zoo
    ‪2 min drive‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

View all photos for 2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 45.7 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 63 sq m
  • Canal view
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Corner Suite w comp transfer to La Mer Beach & Dubai Mall

Corner Suite w comp transfer to La Mer Beach & Dubai Mall | Premium bedding, minibar, in-room safe, individually decorated

Corner Suite w comp transfer to La Mer Beach & Dubai Mall

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

  • 27.4 sq m
  • Canal view
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for 2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for 1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall | Premium bedding, minibar, in-room safe, individually decorated

1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

  • 26 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Indigo Dubai Downtown by IHG

Art Deco hotel with full-service spa and free valet parking
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a steam room are on-site.
Hotel Indigo Dubai Downtown by IHG offers 269 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is open daily.
The breakfast at Hotel Indigo Dubai Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Dubai Water Canal. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Open Sesame
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, hot stone massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • 15 minutes by foot from Dubai Mall and a 4-minute drive from Burj Khalifa
  • Free beach shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hotel Indigo Dubai Downtown by IHG offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 2 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Dubai Downtown by IHG. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Art Deco Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11:00 AM.
Open Sesame – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Orange Feels – This bar is located by the pool. Open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, French, Georgian, German, Hindi, Indonesian, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 95 for adults and AED 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Open Sesame
  • Orange Feels

Things to do

  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Children's toys
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AED 200 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 95 for adults and from AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 3)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Indigo Dubai Downtown by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Indigo Dubai By Ihg Dubai
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown by IHG Hotel
Hotel Indigo Dubai Downtown by IHG Dubai
Hotel Indigo Dubai Downtown an IHG Hotel
Hotel Indigo Dubai Downtown by IHG Hotel Dubai

Hotel Indigo Dubai Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 595 out of 724 reviews
Rating 8 - Good. 86 out of 724 reviews
Rating 6 - Okay. 24 out of 724 reviews
Rating 4 - Poor. 12 out of 724 reviews
Rating 2 - Terrible. 7 out of 724 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Tarso, washngton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really love the hotel. The best of was the staff super friendly and very nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

WALTER, SAO PAULO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for a short stay.
Stayed 3 nights in Dec 2024

8/10 Good

Tiffanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great. Great decor and comfortable bed. The staff was super friendly and the they had a great rooftop bar and restaurant at night as well as a cute lounge with a DJ in the first floor. The only downside was the pool area on the rooftop was a little too tights not too appealing and a lot of construction around which was basically your view.
Stayed 2 nights in Dec 2024

10/10 Excellent

Evan J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Amazing location. Extremes clean.
Stayed 10 nights in Nov 2024

10/10 Excellent

Tamiera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional and attentive. The property had a pleasant smell and very well designed. I would stay here again the next time I visit.
Stayed 2 nights in Dec 2024

10/10 Excellent

Georgiy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rashad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

HEENA

Stayed 2 nights in Nov 2024

10/10 Excellent

Pascale Fortin

Stayed 5 nights in Nov 2024

10/10 Excellent

edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 1 night in Nov 2024

10/10 Excellent

Ana, Hernando

Stayed 8 nights in Nov 2024

10/10 Excellent

sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good breakfast. Great shower. Clean rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the service at this hotel was absolutely wonderful. Their team went above and beyond for me, ensuring I had everything I needed. I also had to work a few days & the WiFi was amazing. As a solo female traveler, I felt super safe, cared for & knew the staff would help me with whatever I needed (because they did)
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Mehdi

Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is great. The only thing I would say is be aware of the location. It's a 20 minute walk to the Dubai Mall which is fine if you are in good health and mobile. And if you want to use the metro system it's probably 45-60 minute walk to that. Dubai is very spread out so if you want to see The Palms, The Marina it's a 45-60 minute taxi ride. The free bus service offered by the hotel is great but only runs twice a day. Other than that the hotel is top notch.
Stayed 7 nights in Nov 2024

10/10 Excellent

augustus caesar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mustafa and Michael from reception were excellent, the Filipina who’s a supervisor of the dining experience was excellent, over all the hotel was excellent, I will definitely recommend this hotel, and will chose this hotel again and again
Stayed 5 nights in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Heather, Al Marina Village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nerrida

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel The rooms are very clean and comfortable, the gym is modern and the pool big enough to lap in. Breakfast is excellent both with choices and service. The staff is most accommodating
Stayed 2 nights in Oct 2024