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Hotel Indigo Dubai Downtown by IHG

5.0 star property

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Photo gallery for Hotel Indigo Dubai Downtown by IHG

Lobby
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly

Explore the area

Map
Marasi Drive, PO Box 24666, Dubai, 00000
  • Dubai Mall
    ‪15 min walk‬
  • Dubai Fountain
    ‪16 min walk‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

View all photos for 2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • Canal view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Poolside views, open daily

Junior Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • Canal view
  • 45.7 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

1 King Standard Creek View w comp transfer to La Mer Beach & Dubai Mall

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Design Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • Canal view
  • 63 sq m
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Corner Suite w comp transfer to La Mer Beach & Dubai Mall

Corner Suite w comp transfer to La Mer Beach & Dubai Mall | Premium bedding, minibar, in-room safe, individually decorated

Corner Suite w comp transfer to La Mer Beach & Dubai Mall

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Standard Room King or Twin bed comp transfer to La Mer Beach & Dubai Mall

  • Canal view
  • 27.4 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for 2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

  • City view
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

2 Twin Standard Downtown View w comp transfer to La Mer Beach & Dubai Mall

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

Premium bedding, minibar, in-room safe, individually decorated

Super Suite Creek View w comp transfer to La Mer Beach & Dubai Mall

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for 1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall | Premium bedding, minibar, in-room safe, individually decorated

1 King Premium Creek View w comp transfer to La Mer Beach & Dubai Mall

  • Canal view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Indigo Dubai Downtown by IHG

Art Deco hotel with full-service spa and free valet parking
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a steam room are on-site.
Hotel Indigo Dubai Downtown by IHG offers 269 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is open daily.
The breakfast at Hotel Indigo Dubai Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Dubai Water Canal. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine while dining at Open Sesame
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, hot stone massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Guests have great things to say about the breakfast and the overall condition of the property
  • 15 minutes by foot from Dubai Mall and a 4-minute drive from Burj Khalifa
  • Free beach shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hotel Indigo Dubai Downtown by IHG offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 2 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Dubai Downtown by IHG. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Art Deco Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 11:00 AM.
Open Sesame – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Orange Feels – This bar is located by the pool. Open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, Filipino, French, Georgian, German, Hindi, Indonesian, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 95 for adults and AED 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Open Sesame
  • Orange Feels

Things to do

  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Children's toys
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: AED 200 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 95 for adults and from AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 3)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Indigo Dubai Downtown by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Indigo Dubai By Ihg Dubai
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown by IHG Hotel
Hotel Indigo Dubai Downtown by IHG Dubai
Hotel Indigo Dubai Downtown an IHG Hotel
Hotel Indigo Dubai Downtown by IHG Hotel Dubai

Hotel Indigo Dubai Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 626 out of 759 reviews
Rating 8 - Good. 89 out of 759 reviews
Rating 6 - Okay. 24 out of 759 reviews
Rating 4 - Poor. 12 out of 759 reviews
Rating 2 - Terrible. 8 out of 759 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Briefly in Dubai

Amazing spot, near Dubai Mall and recommend hiring a biker to cycle the canal.
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA CONCEPCION, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staffs were very friendly and helpful. Easy to take uber to everywhere
Stayed 3 nights in Jan 2025

10/10 Excellent

Abdul Ur Rehman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay . The hotel has a very unique and contemporary theme which created a very vibrant atmosphere and is very welcoming. The rooms are spacious with luxurious furnishings. The staff is very polite, friendly and always willing to assist.
Stayed 13 nights in Jan 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to the mall
Stayed 1 night in Jan 2025

10/10 Excellent

martires

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Great staff.
Stayed 7 nights in Jan 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this hotel! It is such a cute and charming place in Dubai. The location was perfect and really convenient. The staff was exceptional and friendly. I would highly recommend this place to anyone visiting this part of the world.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service & helpful personnel!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were tastefully decorated and very clean. The bed was very comfortable. The working area was great, with a great view. And walking to Dubai Mall took only 15 minutes. I will stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

This is a great hotel, which is only a 15 minute walk from the Dubai Mall. Everything about my room was great; very comfortable bed, spacious room, lots of storage, and a large shower. The staff are excellent and willing to answer any question. The food in the restaurant is also excellent. I will be staying here again on my next trip to Dubai.
Stayed 5 nights in Jan 2025

10/10 Excellent

Fatima

Stayed 3 nights in Jan 2025

8/10 Good

RAJAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean and professional staff. Nice breakfast. The only thing i did not like is that if your room is on a lower floor and facing the pool and outdoor restaurant you will be hearing nonstop music till 01:00 am from outside and it is hearable inside the room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Esin

Stayed 4 nights in Dec 2024

10/10 Excellent

MARK

Stayed 4 nights in Jan 2025

10/10 Excellent

Casvel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & unique decors. Clean & quiet. Food is great!
Stayed 5 nights in Jan 2025

8/10 Good

Drew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinarily polite and courteous people. Took care of every request. Special mention: Gabga, Samara and Vishal (cleaning crew) and the rest. One of the best hotel service that I have gotten around the world.
Stayed 6 nights in Jan 2025

10/10 Excellent

Gemma Ann

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
An absolutely wonderful hotel establishment in the heart of Dubai city centre. Outstanding staff in all areas, fantastic facilities and exceptional dining in Open Sesame restaurant. I would absolutely not hesitate in booking this hotel again. We took advantage of the convenient location and walked to the Dubai mall which took approximately 12 minutes. Head concierge Whale was particularly helpful and an exceptional member of the team. Room facilities are superb. The pressure in the shower and the size of the shower cubicle was really great. Complimentary drinking water is available in your room each day. We took advantage of the half board dining option available to guests. The restaurant staff were superb and the food quality was outstanding - very flavoursome and fresh. We very much look forward to returning to Hotel Indigo on our next day in Dubai.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff n service, cleanliness n walkable to Dubai mall
Stayed 3 nights in Jan 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , the staff is really helpful and friendly. The hotel is beautiful. Breakfast A
Stayed 4 nights in Jan 2025

10/10 Excellent

omokhogie

Travelled with family
Liked: Property conditions & facilities
The hotel was super nice and everyone was very helpful
Stayed 7 nights in Dec 2024

10/10 Excellent

Miria

Stayed 3 nights in Dec 2024

10/10 Excellent

Amol, West Drayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conviniently located (20 min to Burj Khalifa, 15 min walk to Dubai Mall and other nearby attractions and 15-30 min drive to a number of other major attractions), Very clean rooms and excellent overall facilities - swimming pool and a shisha bar on the second floor, lovely kitchen and very attentive staff in ground floor, reception and admin staff are very very helpful and friendly. Easy to get public transports and also Taxis (Careem, Hala, Uber or private) Breakfast has Indian options and you can customise some additional breakfast items like eggs, coffee etc We stayed at Xmas and New Yaer time and had a a lot of events, GALA dinner and party options. Overall a very good option - centrally located and cozy yet luxury hotel stay! Will definitely stay again here
Stayed 7 nights in Dec 2024

10/10 Excellent

Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities
Nd
Stayed 1 night in Dec 2024

10/10 Excellent

Renato

Stayed 1 night in Dec 2024