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4 Jul 2023 by Guest Relation, Marketing
Thank you for sharing with us your feedback. We are pleased to hear that everything was to your liking and that you enjoyed the breakfast and room. We are looking forward to host you again.
10 Apr 2023 by Guest Relation, Marketing
Thank you for sharing with us your feedback. We are pleased to hear that everything was to your liking and that you enjoyed the breakfast and facilities. We are looking forward to host you again.
1 Apr 2022 by Guest Relations, Marketing
Thank you for rating us, we look forward to welcoming you again soon!
5 Nov 2019 by General Manager
Thank you for your feedback, your comments have been noted, please accept our apologies for not being able to offer the best of our services to you, we sincerely hope you give us one more opportunity to host you again in the future.
24 Jun 2019 by General Manager
Thank you very much for your feedback about your stay with us. We feel very glad on learning that you appreciated the excellent services offered to you by the team at NYSA Spa! It is indeed our pleasure to have had the honor to serve you, we sincerely hope that you visit us again in the near future!
18 Jan 2018 by General Manager
Dear Saida, Thank you for your review about Hyatt Regency Dubai Creek Heights! It is a pleasure to know that the overall stay was good and that you were able to absorb the stunning views of the city. We look forward to welcoming you again soon! Kind Regards, Vipin Khattar General Manager
22 Mar 2017 by General Manager
Dear Ash, Thank you very much for taking out the time to write a review about your stay with us at Hyatt Regency Dubai Creek Heights! It is an honor for us to know that all our associates offered the best of their services to you, thank you for the lovely photographs and we hope you visit our hotel again soon. Warm Regards, Vipin Khattar General Manager
Hyatt Regency Dubai Creek Heights offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and limo/town car service. Event space at this hotel measures 34445 square feet (3200 square metres) and includes a conference centre. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Hyatt Regency Dubai Creek Heights. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Valet parking (surcharge)
Hyatt Regency Dubai Creek Heights offers 463 accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
La Tablita – This restaurant specialises in Mexican cuisine and serves lunch and dinner.
Sufra – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Market24 – This delicatessen specialises in international cuisine. Open daily.
Eve Penthouse & Lounge – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hyatt Regency Dubai Creek Heights offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
