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4.2 out of 5

"Excellent location everything is close by from airport to Jumeirah to all the malls " More

By a verified traveller on Fri 03 Jan 2020

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Premium Room, 1 King Bed (Burj Khalifa View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 Bedroom, Balcony (Burj Khalifa View)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio, Balcony (Spacious)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds (Guest)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Guest)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Terrace (Spacious)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Jumeira Rotana, you're just a quick walk from Etihad Museum. Features include free WiFi in public areas, free valet parking and a free manager's reception.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Within a 15-minute walk of Al Hana Shopping Centre and Iranian Mosque
  • Airport shuttle service available for a fee

Jumeira Rotana ratings based on 27 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jumeira Rotana

Everyone (12) Couples (6) Family (4) Friends (4)
5 out of 5
Excellent location everything is close by from airport to Jumeirah to all the malls

Posted by on 3 Jan 2020

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Comment from Hotel Management

5 Jan 2020 by GM

Dear Valued Guest, Thank you for choosing to stay at Jumeira Rotana and for taking the time to share your experience. We are glad to hear that you had an excellent stay with us highlighting our convenient location. Once again thank you for staying with us and we look forward to welcoming you again very soon. Yours sincerely, Ulrich Hoffmeister General Manager

4 out of 5

Posted by on 7 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by reservation department

Dear Valued Guest Thank you for your kind feedback , we look forward in welcoming you again in our hotel

4 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by Reservation Department

Dear Valued Guest Greeting from jumeira Rotana we would like to thank you for your kind feedback and we look forward in welcoming you again in our Hotel Best Regards

4 out of 5

Good hotel but they need to hoover the place

Everything good apart from they need to hoover it more often

Posted by on 27 Mar 2018

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Comment from Hotel Management

3 Apr 2018 by GM

Dear Valued Guest, We are thrilled that you had an amazing experience staying with us and that you will definitely come back to us. Thank you for highlighting our location, rooms and the small surprise of towel art done by our colleague. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5

Comfortable Hotel

Pros: Clean and comfortable. Nothing was too much trouble for the staff.
Location: Located close to the Dubai Mall and Burj Kalifah.
Excellent. Great staff who were always friendly and helpful. Good choice of food at both dinner and breakfast.

Posted by , from Yorkshire, England on 23 Nov 2017

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Comment from Hotel Management

1 Dec 2017 by GM

Dear Valued Guest, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. We are delighted to read your appreciation on the service and facilities. Our guest’s satisfaction is our prime objectives and we are glad that we stood up to your expectations. I shall surely pass on your grateful comments to the entire team for them to be further motivated to perform better. Once again thank you for your kind acknowledgement and we very much look forward to the pleasure of welcoming you back soon. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5

Good location great facilities

Lovely helpful staff, very clean hotel, great location, didn't experience the restaurant as there are too many great restaurants close by!

Posted by , from England on 1 Oct 2017

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Comment from Hotel Management

3 Oct 2017 by GM

Dear Ms. Emily, First and above all, we would like to sincerely thank you for your recent stay with us and taking time to share your feedback and positive experience. It is a pleasure to note that you found Jumeira Rotana to be to your expectation and that you were overwhelmed with our helpful staff and cleanliness of the hotel. No doubt your praiseworthy words will be a major boost for our team members who will keep on doing their best to assist each of our guests with passion and respect. I will certainly convey your message the entire team. The entire team thank you once again for your trust in our hotel and we look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager

5 out of 5

honeymoon

3rd time at this hotel cant fault the hotel everything Excellent the only thing missing is wifi in the room

Posted by on 6 Apr 2016

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5 out of 5

Impressed

We stayed here on our honeymoon for 10 nights. Location is good as it's just behind the 2nd December street where there's loads of shops and places to eat. Not the best of views from the room but okay at night. Room service was great, returned from our day out to a spotless room everyday. The hotel also arranged out day trip to Ferrari world in Abu Dhabi which was a great recommendation. Overall exceeded our expectation in all aspects.

Posted by on 21 Mar 2016

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5 out of 5

Christmas In Dubai

We had a lovely stay at the Jumeira Rotana. All the staff were exceptional with their service. Welcoming, polite and very helpful. We appreciated that after an overnight flight and arriving at the hotel at 9am that they organised an early check in & we were checked in by 10am. We upgraded at check in to a premium room which was spacious, comfortable and very clean, it also had a fantastic view of Dubai City. The restaurant had a good choice at breakfast, it was lovely sitting on the balcony area and we enjoyed brunch on Christmas Day which had a fantastic choice of dishes from around the world.

Posted by on 5 Jan 2016

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5 out of 5

holiday

Great clean hotel second time we stayed friendly staff good location . Only thing is free wifi only in lobby should be available in rooms.

Posted by on 22 Dec 2015

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Property Features

Jumeira Rotana offers its guests a kids' pool, an outdoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Jumeira Rotana. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 125 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1998
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking; extended parking available for a surcharge

Room Amenities

Jumeira Rotana offers 125 accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Electric kettle
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel cot

Food & Drink

The hotel hosts a free manager's reception daily.

On-site venue – This buffet restaurant specialises in international cuisine.

The Boston Bar – This sports bar specialises in British cuisine and serves brunch, lunch and dinner. Happy hour is offered. Open daily.

The Boston Bar – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Jumeira Rotana offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 122.5 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Jumeira Rotana

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Long-term renters welcome

Safety features at this property include window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Credit card pre-authorization
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 99.00 per person
  • Airport shuttle fee: AED 190 per person (one-way)
  • Airport shuttle fee per child: AED 190 (one-way)
  • Covered extended parking fee: AED 400 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 122.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jumeira Rotana
  • Jumeira Rotana Dubai
  • Jumeira Rotana Hotel
  • Jumeira Rotana Hotel Dubai
  • Rotana Jumeira
  • Rotana Jumeira Dubai
  • Jumeirah Rotana Hotel
  • Jumeira Rotana Hotel
  • Jumeira Rotana Dubai
  • Jumeira Rotana Hotel Dubai

You should know

  • Pool access available from 8:00 AM to 6:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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