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The Heritage Hotel, Autograph Collection

4.0 star property

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Photo gallery for The Heritage Hotel, Autograph Collection

Premier Suite, 1 King Bed with Sofa bed | View from property
Breakfast served
Bar (on property)
Premier Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822
  • Souk al Bahar
    ‪5 min walk‬
  • Dubai Mall
    ‪6 min walk‬
  • KidZania
    ‪7 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

Premier Suite, 1 King Bed with Sofa bed | View from property

Premier Suite, 1 King Bed with Sofa bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Outdoor pool

Deluxe Room, 1 King Bed, Pool View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, City View

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

Outdoor pool

Deluxe Room, 2 Single Beds, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hotel Boulevard, Autograph Collection

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (722)
The price is €190
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Boulevard, Autograph Collection

About this property

The Heritage Hotel, Autograph Collection

Hotel with free valet parking, a quick walk to Dubai Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Heritage Hotel, Autograph Collection's great location. During your stay, you're just a quick walk from Dubai Mall. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Dubai Mall and Dubai Fountain
  • Airport shuttle service available for a fee
The Heritage Hotel, Autograph Collection offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. The business-friendly The Heritage Hotel, Autograph Collection also features a terrace, a garden, and coffee/tea in common area. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Heritage Hotel, Autograph Collection has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 125 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (return, maximum occupancy 2)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Heritage Hotel, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gizem

Stayed 3 nights in Sep 2024

8/10 Good

Bader

Stayed 4 nights in Oct 2024

10/10 Excellent

Tameem

Stayed 5 nights in Oct 2024

10/10 Excellent

George, Endicott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay again !
Stayed 3 nights in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is walking distance to Dubai Mall and Burj Khalifa. Clean hotel with good and quick service
Stayed 3 nights in Oct 2024

10/10 Excellent

Bouchra

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. We arrived early and they accommodated an early check in for us which made the world of difference. Very clean and well presented staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice urban hotel with shishas, bars, lounges, clubs while being walkable to Dubai Mall and all downtown area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Liked: Staff & service, property conditions & facilities
Thanks for everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Dorel

Liked: Staff & service, amenities, property conditions & facilities
Short walk to Dubai Mall 👌
Stayed 3 nights in Sep 2024

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the Dubai Mall . A very easy 5 minute walk. Nice swimming pool, friendly staff, always ready to arrange a taxi for you. Good breakfast. Nice property, can recommend this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marouane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff
Stayed 1 night in Sep 2024

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service
Staff service is fantastic and the strong point for this hotel
Stayed 3 nights in Sep 2024

8/10 Good

alita, College Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel for a short stay. Conveniently located and walking distance to major attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 3 nights in Sep 2024

10/10 Excellent

Lidiia

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed two nights in Heritage Hotel. Very welcome stuff and comfortable clean place. Even pillows were different thickness. I enjoyed my days in this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel. Located walking distance to Dubai mall, many restaurants and Burj Khalifa. The pool area is great. Staff is wonderful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sioux

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After a little mix-up on my behalf around check in, we had a wonderful stay at Heritage Hotel. Jay Ar, Yogesh, Neatam and ALL the staff were friendly, kind, welcoming and knowledgable. Burj Khalifa and Dubai Mall are almost on the doorstep. There’s restaurants everywhere, cuisine of every description. I’d love to return during winter for desert safari and more.
Stayed 2 nights in Sep 2024

8/10 Good

Chia Hwei Celine, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent - 5 to 10mins walk to Dubai Mall (note the route is unsheltered during summer!). Probably the best choice at that price point vs the more luxurious and pricey choices that are closer or interconnected to Dubai Mall. I had sent an email to the hotel about 5 days prior to my checkin enquiring about airport transfer but received no reply hence I removed 1 star (although it is not critical as it is easy to get a taxi from the airport). Buffet breakfast is very mediocore. Dinner at the restaurant was quite delicious. Helpful staff. Overall a pleasant stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hee Jung

Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad Danial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Souk Al-Bahar and Dubai Mall. Really convenient! There's cafes and starbucks within the property's district. We arrived the hotel at 0530 in the morning and they were able to accommodate to our super early check-in at 0700 which is a big deal to us after a long flight. But sadly, we did not get our celebration cake which was pre-arranged by the reservation team as this was our birthday trip. Nevertheless, we really love the location and ambience of the hotel. Would come back for our next DXB trip.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ghali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience, great place and good staff, ms.neama in reception was very helpful and kindly
Stayed 4 nights in Aug 2024

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the Dubai mall and Burj Khalifa. Lots of dining options around. Nice pool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
The staff was very kind. Check-in was superb. I arrived early morning, even though I was given a room before check in time. The room was clean and have a nice city view of the Burj Khalifa. I definitely recommend this hotel to stay in Dubai close to the shopping Mall
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to mall and surrounding area but very quiet. Met lots of locals at the pub next door. Hotel is lovely. Food in the courtyard was great. Definitely recommend
Stayed 1 night in Apr 2024