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Metropolitan Hotel Dubai

4.0 star property
VIP Access

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Photo gallery for Metropolitan Hotel Dubai

Check-in/check-out kiosk
Lobby sitting area
Outdoor pool, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
Sheikh Zayed Road, Exit 41, Al Thanya Street, Dubai, 31588
  • Mall of the Emirates
    ‪4 min drive‬
  • Wild Wadi Water Park
    ‪4 min drive‬
  • Burj Al Arab
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ambassador Suite

Minibar, in-room safe, desk, blackout curtains

Ambassador Suite

  • 85 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room

Minibar, in-room safe, desk, blackout curtains

Guest Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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About this property

Metropolitan Hotel Dubai

Family-friendly hotel with 4 restaurants and full-service spa
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Metropolitan Hotel Dubai offers 320 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and manicures and pedicures.
During your stay at Metropolitan Hotel Dubai, you'll be close to Mall of the Emirates. You'll find features such as free WiFi in public areas, free valet parking and a free beach shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Al Safa
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Mall of the Emirates and a few minutes from Wild Wadi Water Park
  • Free beach and shopping centre shuttle service
Metropolitan Hotel Dubai offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the family-friendly Metropolitan Hotel Dubai. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Al Safa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Red Lion – This pub specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Al Sheif – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Tropicana – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 72 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Al Safa
  • Al Sheif
  • Red Lion
  • Tropicana

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers train station shuttle services to and from First Gulf Bank (FGB) Station only.
Guests booking nonrefundable rates will receive an email with a link for payment of the deposit prior to their arrival. If payment is not received within 48 hours, the property reserves the right to cancel the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Metropolitan Hotel Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 72 per person
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

METROPOLITAN DUBAI
Hotel Metropolitan Palace
Metropolitan Palace Dubai
Metropolitan Hotel Dubai Hotel
Metropolitan Hotel Dubai Dubai
Metropolitan Hotel Dubai Hotel Dubai

Metropolitan Hotel Dubai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 202 out of 420 reviews
Rating 8 - Good. 154 out of 420 reviews
Rating 6 - Okay. 30 out of 420 reviews
Rating 4 - Poor. 20 out of 420 reviews
Rating 2 - Terrible. 14 out of 420 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MD

Stayed 4 nights in Oct 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip.
Great hotel, good location for business trips but also has amenities for downtime. The staff are very professional and we’re flexible about a late check out. Well done!!! The gym and pool are good. Need more kettlebells.
Stayed 3 nights in Nov 2024

10/10 Excellent

Colston Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and staff !
Amazing staff warm and helpful . Love the hotel definitely coming back .
Stayed 1 night in Oct 2024

10/10 Excellent

Khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

alex

Stayed 2 nights in Sep 2024

4/10 Poor

Abdolmajid

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Aug 2024

8/10 Good

Hatem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, modern hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

6/10 Okay

Mohamad

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad. Confusing to find the room
Stayed 1 night in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities
Did just the job. Clean tidy and convenient. Above all good value for money.
Stayed 3 nights in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
free parking & food was amazing i really suggest the half board option
Stayed 3 nights in Mar 2024

10/10 Excellent

Entela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly! Good for families.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diana

Stayed 7 nights in Feb 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay - whenever in dubai i stay there.
Stayed 1 night in Mar 2024

10/10 Excellent

RAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel on the Subway Line
This is a very great hotel on the main NS highway and on the Subway line. The space is large, the rooms spacious and enough food and drink on site that you don't have to go out.
Stayed 5 nights in Feb 2024

10/10 Excellent

khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

Adil

Business traveller
Due to flight changes my stay was reduced by 1 day. Hotel refusing to credit 1 day of stay although Expedia called & emailed several tmes informing regarding the changes. Same thing hapoended to another colleague.
Stayed 4 nights in Jan 2024

4/10 Poor

Craig

They have a spray and odor in the hallways … they didn’t know about VIP perks .. not the best area in the middle of traffic
Stayed 1 night in Jan 2024

8/10 Good

Nawaf

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Zuhair

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Raed, Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service is excellent.
Stayed 3 nights in Nov 2023

10/10 Excellent

Niranjan

Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip.
Business trip. I have stayed many times before Covid and like the hotel. My only feedback, the hotel needs to be more flexible and offer late check outs. Many flights in Dubai depart late in the evenings. This would be very customer focused approach.
Stayed 3 nights in Oct 2023