"The hotel was nice,but the hotel could've been more better if the apartments were in the main building,rather being separate. The rooms were spacious ... " More
9 Aug 2024 by Damir Kartal, General Manager
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,
3 Mar 2019 by fabien
Dear Guest, Thank you for choosing the Mövenpick Hotel and Apartments Bur Dubai for your recent stay in Dubai We were delighted to receive your valuable feedback regarding your pleasant experience with us. We appreciate all your positive feedback regarding the location and the friendly service by the team as well as the spacious guestroom. Thank you for your great review. We certainly look forward to welcoming to the hotel in the near future. Sincerely, Fabien Chesnais General Manager
5 Mar 2019 by fabien
Dear Guest, Thank you for choosing the Mövenpick Hotel & Apartments Bur Dubai for your recent stay and sharing feedback with us. We always strive to give our guest a pleasant experience at the hotel, we are however sorry that we fell short. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please accept our sincere apologies for the inconvenience caused. If you are planning to visit Dubai, we only hope that would give us another opportunity to be of better service to you and restore your faith in our hospitality. With kind regards Fabien Chesnais General Manager
29 Apr 2019 by Fabien
Dear Guest, Thank you for reviewing us. We always strive to give our guest a pleasant experience at the hotel, however, your low ratings indicated that we fell short and for this, we are truly sorry. Please do not hesitate to share with us your feedback on the inconveniences that you have experienced in our services, to allow us to do the necessary improvements and ensure better guest experiences. Thank you and we do hope that you would allow us another opportunity to be of service to you in the near future. Sincerely, Fabien Chesnais General Manager
8 Aug 2018 by Fabien
Dear Guest, Thank you for choosing to stay with us at Mövenpick Hotel & Apartments Bur Dubai We were delighted to know that you had a pleasant stay with us. Thank you for taking the time to share feedback with us. We certainly look forward to the pleasure of welcoming you again in the near future Sincerely, Fabien Chesnais General Manager
8 Mar 2018 by Fabien
Dear Guest, Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay. We greatly appreciate receiving your valuable feedback on your experience at the hotel. We do understand your concerns that you highlighted in your comments and we are truly sorry for the inconvenience that we may have caused you. We value your feedback and thankful for sharing with us, as improvements can only be made following such valuable reviews. We would hope that you would allow us further opportunity to be of better service to you in the future. Sincerely, Fabien Chesnais General Manager
Mövenpick Hotel & Apartments Bur Dubai offers its guests an outdoor pool, a 24-hour health club, and a sauna. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, 5 meeting rooms, and limo/town car service. Event space at this hotel measures 7319 square feet (680 square metres) and includes conference space. A nightclub, a rooftop terrace, and a library are also featured at the luxury Mövenpick Hotel & Apartments Bur Dubai. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking , Parking (limited spaces)
Mövenpick Hotel & Apartments Bur Dubai offers 255 accommodations with a safe and free newspapers. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Fountain Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Chutneys – This restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fakhreldine – This restaurant specialises in Middle Eastern cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Pulse The Club – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Starbucks – This coffee shop serves breakfast, lunch and light fare.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a sauna.
Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Mövenpick Hotel & Apartments Bur Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
A tourism fee is imposed by the city and collected at the property. The fee is AED 10 per night for a 1-bedroom, AED 20 per night for a 2-bedroom, and AED 30 per night for a 3-bedroom.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.