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Pullman Dubai Downtown

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, free minibar items
Premium bedding, down duvets, pillow-top beds, free minibar items
Exterior
Deluxe Suite, 1 King Bed | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Dubai Fountain
    ‪13 min walk‬
  • Souk al Bahar
    ‪14 min walk‬
  • Dubai Opera
    ‪16 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Twin Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, free minibar items

Premier Suite, 1 King Bed

  • 61 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View) | Premium bedding, down duvets, pillow-top beds, free minibar items

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Suite, 1 King Bed

  • 64 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down duvets, pillow-top beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Twin Room, 2 Single Beds

  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Suite

  • 48 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Room, 1 King Bed

  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel Dubai Waterfront

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (1010)
The price is €224
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Radisson Blu Hotel Dubai Waterfront

About this property

Pullman Dubai Downtown

Luxury Dubai hotel in Downtown Dubai with a full-service spa
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the room service at Pullman Dubai Downtown. During your stay, you're just a quick walk from Dubai Water Canal. Free WiFi in public areas, free valet parking and a free manager's reception are available.
  • Free WiFi and wired Internet
  • Free valet parking, self-parking and extended parking
  • Enjoy international cuisine while dining at Couqley French Brasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, manicures and pedicures or body wraps at Wellbeings Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • 13 minutes by foot from Dubai Fountain and a 4-minute drive from Burj Khalifa
  • Airport shuttle service available for a fee
Pullman Dubai Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3423 square feet (318 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Pullman Dubai Downtown. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Dubai hotel.

The hotel hosts a free manager's reception daily.
Couqley French Brasserie – This restaurant specialises in international cuisine.
Lolita Pool Bar & Lounge – This bar is located by the pool and specialises in international cuisine. Open daily.
BreadHouse Bistro&Bakery – On-site bistro. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Pullman Dubai Downtown offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1003 reviews" "
Rating 8 - Good. 212 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 23 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Florence

Stayed 2 nights in Aug 2024

10/10 Excellent

kirk

Stayed 6 nights in Oct 2024

10/10 Excellent

meher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top tier. We loved our stay
Stayed 2 nights in Sep 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View pool your restaurant but expensive
Stayed 4 nights in Oct 2024

10/10 Excellent

Obyda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and service. Bathroom is a little dated and water pressure is not great. But otherwise great stay and staff is impressive
Stayed 3 nights in Oct 2024

10/10 Excellent

Islande

Everything was good
Stayed 4 nights in Oct 2024

8/10 Good

Imen

Stayed 6 nights in Sep 2024

10/10 Excellent

Luthfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Pullman Hotel was overall a positive experience. While there was a minor issue with the room not being completely cleaned upon arrival, the staff made every effort to accommodate me with an early check-in, which I greatly appreciated. Additionally, the room service was prompt and attentive, enhancing the overall comfort of my stay. Although the mini bar was unavailable despite the hotel deposit, the team manager kindly offered a compensation, which was a thoughtful gesture. The hotel itself is beautiful, and the scenic view from my room added to the experience. Obaid was one of the concierge member who went above and beyond to look after me while I had fallen unwell during my stay which was an incredibly a kind gesture from him. This had truly made a difference in my stay a memorable one. I will look into the future to book again with yourselves on my next visit to Dubai. Keep up with the good work!!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Shana Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very attentive, the hotel location made it easy to get everywhere we wanted to go. Dubai mall was just a few minutes away.
Stayed 7 nights in Oct 2024

10/10 Excellent

Julius Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean. Very convenient location. Walkable if willing to walk. Also, a lot of dining options nearby.
Stayed 4 nights in Oct 2024

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai Vacation
Chris in Front desk handled my stay in pullman downtown, everything was smooth transactions. Chris was very knowledgeable and professional handling every customers needs. Because of Chris and my hotel experience I will recommend Pullman Downtown to all my friends who are travelers too
Stayed 5 nights in Oct 2024

8/10 Good

Usman

Stayed 5 nights in Sep 2024

8/10 Good

Kim-Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much within the immediate area ie; cafes or eateries.
Stayed 5 nights in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities
Property is well located in downtown Dubai, on the canal. The property's public areas are well cared for, and the front desk staff friendly and attentive. There is limited seating around the pool, and unfortunately no real way to expand it. The room was nice overall, but some of the decor is starting to show signs of wear/staining. The bed is very firm.
Stayed 2 nights in Oct 2024

8/10 Good

PHS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a standard business hotel. The breakfast was great. The area has little to no appeal for those whole like to walk. Even the river walk is not great for walking. The hotel is not accessible for those with disabilities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Christian A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very polite and attentive staff, clean and quiet.
Stayed 6 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
great location, close to all major attractions
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammed

Liked: Staff & service
Good staff members
Stayed 6 nights in Oct 2024

10/10 Excellent

Elianys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Simone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Pullman Downtown for 7 days and truly enjoyed our stay. It’s close to everything downtown and easy to catch a cab to wherever we wanted to go. The hotel was very clean and we enjoyed the food at the restaurant downstairs. There’s also a boardwalk at the back of the hotel that we stroll at night and enjoy the view.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing start to finish
Stayed 7 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay. Great Hotel. Everything was wonderful and Excellent
Stayed 8 nights in Sep 2024

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024