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"Issues with check in - had booked 2 rooms both under my name - would not let my friend check in until I arrived - even though he had the booing detail ... " More
26 Jan 2020 by Radisson Blu Hotel Dubai Media City
Dear Guest, Greetings from Radisson Blu Hotel, Dubai Media City and thank you for your review following your recent visit to our property. I am sorry to read that you are not entirely satisfied with your experience. Please feel free to contact the hotel directly if you wish to discuss further your experience. Once again thank you for sharing your feedback with us. Kind regards, Claudia Pittau Guest Services Manager
29 Dec 2018 by Nilesh Nayak
Dear Valued Guest, Thank you for taking the time to share a review post your stay experience. I am sorry to read your disappointment highlighting your disappointment with our reception team. I have been able to investigate fully the incident and would like to inform - Both bookings' were made under your name and there were no details provided by the agency as who would be staying in the other room booked. Upon your friend arrival, as he could not provide any document with the approval, he was asked for your contact number to which a call was made, but it went unresponded. Your friend preferred to wait as he mentioned you would arrive in next 15 minutes. I hope this clarifies the entire incident as without your prior approval, hotel's cannot give away a booking to anyone claiming for a particular booking. I hope this incident does not deter you from using our hotel in future. Sincerely, Nilesh Nayak House Manager
21 Feb 2018 by Alfio Bernardini
Dear Guest, Thank you for taking the time to share your feedback concerning your recent visit. I am happy that your stay with us was enjoyable, however I am sorry and concerned to read your disappointment due to your poor encounter with menu pricing and orders placed with Room Service. I have shared your feedback with concerned department head to review and fix any discrepancy that currently exists. Hope to see you soon during your next visit. Sincerely, Alfio Bernardini General Manager
19 Dec 2017 by Alfio Bernardini
Dear Mark, Thank you so much for your positive review. We’re glad to read that you enjoyed your time with us. I’ll share your comments with the team. Thank you once again for your praise. We hope to welcome you back again to Dubai and our hotel. Best, Alfio Bernardini General Manager
19 Mar 2017 by Alfio Bernardini - General Manager
Dear Kammy, Thank you for your feedback. We’re sorry to hear that you experienced some issues during your stay and you have my apologies on how we handled the situation. We hope you’ll decide to visit us again and look forward to giving you a better picture of our hotel in the future. Sincerely, Alfio Bernardini General Manager
2 Apr 2024 by The Radisson Blu Hotel Team
Dear Katia , Greetings from Radisson Blu Hotel Dubai Media City, Thank you for taking the time and write this great review, we’re glad to hear that our team’s service met your expectation, and you enjoyed your stay in our hotel, we are looking forward to welcoming you again soon. Kind regards, Vaqash FaqirchandReception Manager
16 May 2023 by Mahmoud Aly
Dear Graziano, Greetings from Radisson Blu Hotel Dubai Media City, thank you for taking the time and write this great review, we’re glad to hear that our team’s service met your expectation, and you enjoyed your stay in our hotel, we are looking forward to welcoming you again soon. Kind regards, The Radisson Blu Hotel Team
19 Feb 2021 by Radisson Blu Hotel Dubai Media City
Dear Guest Thank you for your review following your visit to our property. We are saddened to know that you did not enjoy your stay .Please let us know more about the inconveniences you faced during your stay so that we could improve our level of service and your feedback is extremely important. Kind regards, Radisson Blu Team
15 Feb 2021 by Radisson Blu Hotel Dubai Media City
Dear Anonymous, Greetings from Radisson Blu Hotel Dubai Media City and thank you for your review following your recent visit to our property. I am sorry to read that you are not satisfied with your experience. Please feel free to get in touch if you would like to discuss further. Kind regards, Radisson Blu Hotel Team
8 Jan 2020 by Radisson Blu Hotel Dubai Media City
Dear Guest, Thank you for sharing your review with us following your recent visit. I am glad to read that you enjoyed your stay with us and we look forward welcoming you back in the near future. Kind regards, Claudia Pittau Guest Services Manager
Radisson Blu Hotel, Dubai Media City offers its guests 2 outdoor swimming pools and a health club. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6265 square feet (582 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the eco-certified Radisson Blu Hotel, Dubai Media City. An area shuttle within 5 km and an airport shuttle (available 24 hours) are available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Dubai hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Free valet parking
Radisson Blu Hotel, Dubai Media City offers 246 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Chefs House – This buffet restaurant serves breakfast, brunch, lunch and dinner.
Certo – This restaurant serves brunch, lunch and dinner. Open daily.
Icon Lounge – On-site coffee shop. Open daily.
Icon Bar – On-site sports bar. Open daily.
The Terrace On Level 2 – On-site café. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Dreamworks has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Radisson Blu Hotel, Dubai Media City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
