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Rixos The Palm Hotel & Suites

5.0 star property
VIP Access

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Photo gallery for Rixos The Palm Hotel & Suites

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Grand Suite, 1 Double Bed (Penthouse - Executive) | Premium bedding, down duvets, Select Comfort beds, minibar
Exterior
Premium Room, 1 King Bed, Sea View | Premium bedding, down duvets, Select Comfort beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • All-inclusive
  • Breakfast available
  • Spa

Explore the area

Map
Palm Jumeirah, East Crescent, Dubai, 18652
  • Aquaventure
    ‪11 min drive‬
  • Burj Al Arab
    ‪24 min drive‬
  • Souk Madinat Jumeirah
    ‪25 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | Premium bedding, down duvets, Select Comfort beds, minibar

Room, 1 King Bed, Pool Access

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

  • 215 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 3 Bedrooms

  • 250 sq m
  • Sea view
  • Sleeps 8
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 1 King Bed, Sea View

  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Family Room

  • Sleeps 5
  • 1 King Bed

View all photos for Room

Premium bedding, down duvets, Select Comfort beds, minibar

Room

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View | Premium bedding, down duvets, Select Comfort beds, minibar

Senior Suite, 1 King Bed, Sea View

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms | Premium bedding, down duvets, Select Comfort beds, minibar

Senior Suite, 2 Bedrooms

  • 150 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 4 Bedrooms

  • 370 sq m
  • Sleeps 9
  • 4 Double Beds

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse) | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 4 Bedrooms (Penthouse)

  • 370 sq m
  • Sea view
  • Sleeps 10
  • 4 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed, Garden View

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 5 Bedrooms

Suite, 5 Bedrooms | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 5 Bedrooms

  • 400 sq m
  • Sleeps 10
  • 5 Double Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite, 1 King Bed, Sea View

  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic) | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 2 Double Beds, Sea View (Panoramic)

  • 380 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive) | Premium bedding, down duvets, Select Comfort beds, minibar

Grand Suite, 1 Double Bed (Penthouse - Executive)

  • 592 sq m
  • Sea view
  • Sleeps 9
  • 1 Double Bed

Similar properties

Exterior

Atlantis, The Palm

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1314)
The price is €554
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Atlantis, The Palm

About this property

Rixos The Palm Hotel & Suites

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Rixos The Palm Hotel & Suites's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Rixos The Palm Hotel & Suites offers 230 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, 2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Rixos The Palm Hotel & Suites. During your stay, you're just a quick walk from Palm Islands. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are available.
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with ocean views, stop by Bodrum Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with massages, facials or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • 3.5 mi (5.7 km) from Aquaventure and 10.5 mi (16.9 km) from Skydive Dubai
  • Free shopping centre shuttle service
Some rates at Rixos The Palm Hotel & Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Rixos The Palm Hotel & Suites, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Bodrum Restaurant – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
L Olivo Restaurant – Overlooking the ocean and pool, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Toro Loco Steakhouse – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
Dining availability limited at one or more venues

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bodrum Restaurant
  • L Olivo Restaurant
  • Toro Loco Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Water skiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (682 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos The Palm Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 200.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rixos The Palm Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Rixos The Palm Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 431 out of 715 reviews
Rating 8 - Good. 184 out of 715 reviews
Rating 6 - Okay. 68 out of 715 reviews
Rating 4 - Poor. 20 out of 715 reviews
Rating 2 - Terrible. 12 out of 715 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Stayed 11 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay. Treated like with the upmost respect. Any issues or concerns where dealt with straight away.
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
Stayed 10 nights in Sep 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and excellent for dietary requirements
Stayed 7 nights in Sep 2024

10/10 Excellent

Lily

Stayed 8 nights in Aug 2024

10/10 Excellent

Jadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
Stayed 6 nights in Jul 2024

10/10 Excellent

Leanne

Stayed 2 nights in Jul 2024

10/10 Excellent

Kulvarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay there abd the staff were very friendly
Stayed 3 nights in May 2024

10/10 Excellent

Karley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday
Stayed 4 nights in Apr 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024

10/10 Excellent

yavuz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Stayed 4 nights in Jan 2024

10/10 Excellent

Leigh Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Staff cannot do enough for you!
Stayed 7 nights in Oct 2023

10/10 Excellent

Dafydd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay!
Stayed 7 nights in Sep 2023

10/10 Excellent

rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Fabulous food. Fantastic service.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sunil Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Daljit Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 6 nights in Sep 2023

10/10 Excellent

Chris

Stayed 3 nights in Sep 2023

8/10 Good

Raj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Stayed 10 nights in Sep 2023