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"Very pleasant hotel, nice room (worth taking the upgrade for full sea view), and friendly staff. Only downside was time to get food and drink orders o ... " More

By a verified traveller on Tue 23 Mar 2021

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One-Bedroom Suite with Sea View and Hotel Private Beach Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room with Sea View and Hotel Private Beach Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room with Balcony and Hotel Private Beach Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room with Hotel Private Beach Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room with Balcony and Hotel Private Beach Access

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Twin Room with Hotel Private Beach Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Royal Central Hotel and Resort – The Palm. During your stay, you're just a quick walk from Palm Islands. Features include free WiFi in public areas, free valet parking and a free beach shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, massages or facials at Wellness Valley Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Palm Islands and 10 minutes by car from Aquaventure
  • Free beach shuttle service

Royal Central Hotel and Resort – The Palm ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Central Hotel and Resort – The Palm

Everyone (11) Couples (5) Family (1)
5 out of 5
Very pleasant hotel, nice room (worth taking the upgrade for full sea view), and friendly staff. Only downside was time to get food and drink orders on the beach

Posted by on 23 Mar 2021

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Comment from Hotel Management

26 Mar 2021 by Oscar Amiani

Dear Guest, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Oscar Amiani Front Office Manager

4 out of 5
The rooms were of a good size, right on the beach, there was nothing not to dislike

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Oscar Amiani

Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Hotel Management

5 out of 5
Journey: Frühmorgens schwimmen im Meer oder Fitness im Gym. mit anschliessendem feinem Morgenbuffet; am Hoteleigenen Strand den Tag gut beginnen lassen und gegen Mittag das feine Essen in einem der drei Restaurants geniessen; Ausflug zu den Sehenswürdigkeiten von Dubai und den Abend in der Hoteleigenen Bar auf dem Dach ausklingen lassen bevor man auf das sehr saubere und grosszügige Zimmer geht. Oder dann vielleicht doch noch etwas via Roomservice bestellen. Es bleiben keine Wünsche offen. Wir würden jederzeit gerne wieder hier einchecken und es geniessen.

Posted by on 12 Nov 2022

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Comment from Hotel Management

12 Nov 2022 by Mohamed Rafat

Dear Curdin , Greetings from Royal Central the Palm! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours truly, Mohammed Rafat Front Office Manager

5 out of 5
sehr gut

Posted by on 30 May 2022

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Comment from Hotel Management

27 Jun 2022 by Mohamed Rafat

Dear Leandra, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Mohamed Rafat Front Office Manager

3 out of 5
Architektur sehr schön

Posted by on 9 Nov 2021

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Comment from Hotel Management

10 Nov 2021 by Oscar Amiani

Dear Guest, Greetings from Royal Central the Palm! Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Yours truly, Oscar Amiani Front Office Manager

5 out of 5
Un hôtel incroyable avec un personnel gentil et à l’écoute. Nous avons passé une merveilleuse lune de miel. Le petit-déjeuner est excellent. L’hôtel possède une plage privé et la piscine est top ! Pourvoir être dans un endroit au calme pas très loin de la merveilleuse ville de Dubai C’est vraiment sympa. Merci pour tout !

Posted by on 27 Jun 2021

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Comment from Hotel Management

29 Jun 2021 by Oscar Amiani

Dear Guest, Greetings from Royal Central the Palm! Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We would be very grateful if you could extend your valued comments to our Trip Advisor platform. We look forward being at your service again in the near future. Yours truly, Oscar Amiani Front Office Manager

1 out of 5

Posted by on 14 Feb 2021

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Comment from Hotel Management

24 Feb 2021 by Oscar Amiani

Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area as mentioned. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We are optimistic you will give us a chance to be at your service again in the near future. Yours truly, Manas Lal Rooms Division Manager

1 out of 5

Posted by on 29 Mar 2020

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Comment from Hotel Management

1 Apr 2020 by Oscar Amiani

Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests Looking forward to see you again in the near future. Yours Truly, Basel Butrs General Manager

5 out of 5
Confortable, accueillant, et de taille humaine - chose rare à Dubaï

Posted by on 22 Feb 2020

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Comment from Hotel Management

22 Feb 2020 by Oscar Amiani

Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Hotel Management

5 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Oscar Amiani

Dear Valued Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely delighted to have met your expectations during your stay. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Hotel Management

All-inclusive Details

All-inclusive room rates at Royal Central Hotel and Resort – The Palm are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Royal Central Hotel and Resort – The Palm are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Central Hotel and Resort – The Palm such as a complimentary children's club and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a health club and a steam room. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.

  • 207 guestrooms or units
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Royal Central Hotel and Resort – The Palm offers 207 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Bath or shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Royal Central Hotel and Resort – The Palm has a restaurant on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Spa Services

Wellness Valley Spa has couples treatment room(s). Services include facials and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

  • Manicures and pedicures
  • Facial treatments
  • Sauna in spa
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 180.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Contactless check-out is not available
  • One child stays free
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 6
  • Contactless check-in is not available
  • Cashless transactions are available
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500.0 per stay
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 160 per person
  • Airport shuttle fee: AED 300.00 per vehicle (one-way)
  • Rollaway bed fee: AED 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Central Hotel Palm Dubai
  • Royal Central Hotel Palm
  • Royal Central Palm Dubai
  • Royal Central Palm

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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