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SO/ Uptown Dubai

5.0 star property

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Photo gallery for SO/ Uptown Dubai

Restaurant
Building design
Restaurant
2 bars/lounges
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Jumeirah Lake Towers, Dubai
  • The Walk
    ‪5 min drive‬
  • The Beach Mall
    ‪6 min drive‬
  • Dubai Marina Mall
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪38 min drive‬

Room options

View all photos for Studio, 1 King Bed (Island View)

Premium bedding, minibar, in-room safe, blackout curtains

Studio, 1 King Bed (Island View)

  • 42 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 6
  • 1 King Bed

View all photos for Studio, 1 King Bed, Marina View

Premium bedding, minibar, in-room safe, blackout curtains

Studio, 1 King Bed, Marina View

  • 42 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

VIP Suite | Premium bedding, minibar, in-room safe, blackout curtains

VIP Suite

  • 167 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Single Beds (Island View)

Premium bedding, minibar, in-room safe, blackout curtains

Studio, 2 Single Beds (Island View)

  • 42 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 1 King Bed

  • 67 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Single Beds, Marina View

Premium bedding, minibar, in-room safe, blackout curtains

Studio, 2 Single Beds, Marina View

  • 42 sq m
  • Marina view
  • Sleeps 2
  • 2 Single Beds

View all photos for Collection King Room

Collection King Room | Premium bedding, minibar, in-room safe, blackout curtains

Collection King Room

  • 40 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (542)
The price is €117
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

About this property

SO/ Uptown Dubai

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a nightclub, 2 bars/lounges and a 24-hour fitness centre are on-site. Housekeeping is available on request.
SO/ Uptown Dubai offers 188 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Uptown Spa by SO/ has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

During your stay at SO/ Uptown Dubai, you'll be close to Dubai Marina Mall. Features include free WiFi in public areas, free valet parking and a free beach shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, facials or body wraps at Uptown Spa by SO/
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from The Walk and 8 minutes from Dubai Marina Mall
  • Free beach shuttle service
SO/ Uptown Dubai offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 10226 square feet (950 square metres) and includes a conference centre. A nightclub, spa services, and coffee/tea in common area are also featured at the luxury SO/ Uptown Dubai. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This Art Deco Dubai hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
SO/ Uptown Dubai has 3 restaurants on site.

Languages

Afrikaans, Arabic, Azerbaijani, Chinese (Cantonese), Croatian, English, Filipino, French, Hindi, Indonesian, Italian, Korean, Russian, Turkish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: AED 145 to 500 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (10,226 square foot of space)

Outdoors

  • Outdoor entertainment area

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lift (178 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SO/ Uptown Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 306.25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AED 145 to 500 per person
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 14)
  • Airport shuttle fee per child: AED 250 (one-way), (up to 18 years old)
  • Rollaway bed fee: AED 306.25 per night
  • Service fee: AED 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
SO/ Uptown Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

SO/ Uptown Dubai Hotel
SO/ Uptown Dubai Dubai
SO/ Uptown Dubai Hotel Dubai

SO/ Uptown Dubai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 42 reviews
Rating 8 - Good. 6 out of 42 reviews
Rating 6 - Okay. 4 out of 42 reviews
Rating 4 - Poor. 4 out of 42 reviews
Rating 2 - Terrible. 3 out of 42 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

joanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good location
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Stayed 2 nights in Oct 2024

4/10 Poor

NAHAR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel 5 stars but they dont have buisness center
Stayed 4 nights in Aug 2024

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero stars as my personal information was shared with someone who is not employed by SO/ hotels.
Stayed 4 nights in Jun 2024

4/10 Poor

Tanya

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Zero stars as my personal information was shared with someone who is not employed by SO/
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Stayed 3 nights in May 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Amer

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Stayed 6 nights in Mar 2024

10/10 Excellent

saleh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than i though. The quality is their priority
Stayed 1 night in Mar 2024

2/10 Terrible

Osamah

Stayed 4 nights in Feb 2024

10/10 Excellent

rafi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here! The staff was absolutely incredible! They had the best hospitality and service. Truly an amazing hotel. Would recommend!
Stayed 2 nights in Feb 2024

6/10 Okay

Saqer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

R R

Stayed 1 night in Dec 2023

2/10 Terrible

Brendan

Stayed 6 nights in Dec 2023

10/10 Excellent

Sayed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Experience at SO/ Uptown Hotel Dubai! My stay at SO/ Uptown Hotel Dubai was an absolute delight from start to finish. The staff, led by the incredibly kind and attentive Ms. Laila at the front desk, set the tone for the entire visit. Their warmth and dedication to ensuring a comfortable stay were unparalleled. The room service was prompt and impeccable, catering to every need with a smile. The attention to detail in maintaining room cleanliness was truly impressive, adding an extra layer of comfort to the stay. Overall, the hotel’s commitment to exceptional service and hospitality made my trip unforgettable. I highly recommend SO/ Uptown Hotel Dubai to anyone seeking a luxurious yet welcoming experience. Kudos to the entire team for their outstanding efforts!
Stayed 2 nights in Nov 2023

2/10 Terrible

Latifa

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

ABDULLAH

Stayed 2 nights in Nov 2023

8/10 Good

Mona

Stayed 1 night in Oct 2023

8/10 Good

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotels, amazing but ,,
I liked everything about the hotel. The reception staff are friendly and helpful. Thank you for everything, The only negative is the way to enter the hotel by car, 6 floors up to the lobby...and also change the elevator to go up to the rooms.. by the way, it’s a new hotel and the food food amazing I like the breakfast .. I loved the way breakfast was served (food menu) ..
Stayed 1 night in Oct 2023

10/10 Excellent

Sulaiman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff made this stay quite memorable, will definitely be staying here again. Would like to thank Anwar for making this stay very pleasant.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So Uptown Dubai was the final stop on our itinerary, and we were very lucky to have chosen this hotel, as the experience at So elevated our entire journey. First of all, the hotel design is very beautiful, the gym is well-equipped, and the food is very rich and delicious. The front desk staff, Danmoi, was very friendly to us and thoughtfully considered our needs, for which we are very grateful. We will definitely come again next time.

10/10 Excellent

iksvaku

Liked: Staff & service
Stayed 1 night in Feb 2024