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Sheraton Dubai Creek Hotel & Towers

5.0 star property

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Photo gallery for Sheraton Dubai Creek Hotel & Towers

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Junior Suite, 1 King Bed (View) | Premium bedding, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Junior Suite, 1 King Bed (View) | View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Baniyas Street, Po Box 4250, Dubai
  • Al Ghurair Centre
    ‪11 min walk‬
  • BurJuman Mall
    ‪4 min drive‬
  • Gold Souk
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

  • 58 sq m
  • Canal view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Executive Suite, 2 Single Beds

  • 58 sq m
  • Canal view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

2 bars/lounges, pub

Executive Suite, 1 King Bed

  • 58 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

Junior Suite, 1 King Bed (View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (View)

  • 44 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

2 bars/lounges, pub

Club Room, 1 King Bed

  • 29.99 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds (View)

  • 29.99 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (View)

  • 29.99 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

City view

Club Room, 1 King Bed, City View

  • 29.99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (View)

Deluxe Room, 2 Single Beds (View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (View)

  • 29.99 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

  • 29.99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

  • 29.99 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 29.99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Dubai Creek Hotel & Towers

Waterfront hotel with 4 restaurants and 2 outdoor pools
4 restaurants, 2 outdoor pools and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a sauna are on-site. Housekeeping is available on request.
Sheraton Dubai Creek Hotel & Towers offers 268 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Dubai Creek Hotel & Towers. During your stay, you'll be within walking distance of Gold Souk. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Vivaldi, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 5-minute drive from Gold Souk and a few minutes from City Centre Deira
Sheraton Dubai Creek Hotel & Towers offers its guests 2 outdoor swimming pools, a sauna, a 24-hour fitness centre, and a children's pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Dubai Creek Hotel & Towers. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Vivaldi – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Kimura-Ya – This restaurant specialises in Japanese cuisine and serves brunch, lunch and dinner. Open daily.
By The Bay – This poolside bar serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Chelsea Arms Pub – This pub specialises in international cuisine and only serves dinner. Open daily.
The Lobby Café – This café specialises in Cajun/Creole cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 129 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • By The Bay
  • Chelsea Arms Pub
  • Kimura-Ya
  • The Lobby Café
  • Vivaldi

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycles
  • Children's pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 323 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (71 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height counter and sink (84 centimetre high)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat (46 centimetre high)
  • Roll-in shower (89 centimetre wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (61 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Private check-in at Club Lounge for Club room reservations available 7 AM-2 AM.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Dubai Creek Hotel & Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 129 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Creek Sheraton
Dubai Towers Hotel
Hotel Creek
Sheraton Creek
Sheraton Creek Hotel
Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Towers
Sheraton Hotel Creek
Dubai Sheraton
Sheraton Dubai Creek Hotel Towers
Sheraton Creek Hotel Towers
Sheraton Creek Towers
Sheraton Dubai Creek & Towers
Sheraton Dubai Creek Hotel & Towers Hotel
Sheraton Dubai Creek Hotel & Towers Dubai
Sheraton Dubai Creek Hotel & Towers Hotel Dubai

Sheraton Dubai Creek Hotel & Towers Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a short stay. Was close to everything we needed.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sharon

Stayed 7 nights in Jan 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay - again

As a family we really like this hotel. It was the location that interested us initially but since then we have visited many time. We turned up this time to a little disappointment in that nearly all the staff we had previously built up lovely relationships had gone and had been replaced. However this disappointment was soon dispelled. All the replacement staff were lovely and could not have been more helpful and friendly. A slight negative was the breakfast selection seemed too have reduced slightly, but everything was available on request. The room service was probably as good as we have had and the reception were super helpful in resolving a luggage issue with the airport. Resolved within 24 hours. We will be revisiting the Sheraton Creek Hotel and Towers.
Stayed 7 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Dec 2024

10/10 Excellent

loveness

Stayed 3 nights in Nov 2024

2/10 Terrible

Diana

Stayed 5 nights in Nov 2024

10/10 Excellent

Eric, Kampala

Stayed 6 nights in Oct 2024

10/10 Excellent

PETER W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Leonardo, Rouse hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, helpful staff, clean hotel-thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Dulwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Dubai Creek hotel. Great value for money. Staff were exceptional throughout my stay. Highly recommended
Stayed 1 night in Oct 2024

10/10 Excellent

Tina Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are incredible
Stayed 17 nights in Sep 2024

10/10 Excellent

Gulzar Alam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing home away from home

It was an amazing experience staying in this property. I have got the high floor room with an excellent creek view. I am impressed and found this property meeting 100% of my requirements. I have to name the mst important person at reception Ms Apurva who has extended such a loveoy hospitality to me which coincided des with the meaning of her name in our language as AMAZING. I am sure this hotel will be my permanent home in each and every stay in Dubai
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Rosalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As mentioned above the property was wonderful. All the staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gulzar Alam

Business traveller
Liked: Property conditions & facilities, room comfort

Excellent property with.best value for money

Facilities match 100% of my expectations. I have the.best experoence in Dubai staying in this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Dulwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Dubai Creek area. Staff very attentive and excellent value for money. Highly recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous 5-night stay. Highly recommend.

Our stay was amazing! We could not have asked for more. In recognition of a milestone birthday, the hotel provided a complimentary room upgrade and various in-room treats. All were very much appreciated. The check in was fast and efficient; the reception and housekeeping staff (Prafull) were fabulous and the location was perfect for access to the airport, the old part of Dubai and to the modern part of the city. The room was spacious and the bed linens and pillows very comfortable,
Stayed 5 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to Dubai on a 4-day weekend and found this Sheraton perfect for my goals. Location was excellent: not far from Dubai airport, right on Creek with amazing views, within short walking distance of water taxi and major Metro stop (Union). Taxis come right up to door, too, of course. You can stay in the hotel all weekend, if you like, hanging out by the pool, or catch a water taxi to the historic old souq, or go further afield to malls, etc. This grande dame of luxury hotels in Dubai (est. 1975) is still in great condition, on prime real estate, and close to heart of city. It offers great rates for families and weekend tourists - unbelievable value. Staff was extremely helpful. Would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

pedram

Liked: Cleanliness
excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Karim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel with experienced staff
Stayed 7 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly cleaning service nice breakfast
Stayed 5 nights in Jun 2024

10/10 Excellent

Anna

Liked: Amenities
First time in Dubai I’m glad i choose Sheraton amazing hotel staff are very friendly specially I met Francis at the lobby he is very professional, polite friendly and always smiling and willing to help. People person . Room is big and clean .
Stayed 6 nights in Aug 2024