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21 Oct 2023 by FDM
Dear Mr. Ariful MD,Greetings from The Canvas Dubai - MGallery Hotel Collection and thank you for sharing your feedback with us.I am delighted to hear that you had a pleasant experience with us at The Canvas Dubai - MGallery Hotel Collection.Thank you for your comment and I will make sure that we will keep on improving to provide you with an even better experience in the future.We look forward to welcome you back.Warm regardsYashashree GhodkeFront Desk Manager
31 Aug 2023 by Ankush Kaul
Dear Patrick, Thank you for taking the time to let us know about your experience at Canvas Hotel Dubai. I am pleased to know that you have enjoyed your stay. At MGallery we strive for guest satisfaction and your feedback serves as a motivation for the team and encourages them to perform better. Our entire team looks forward welcoming you again soon. Sincerely yours,Ankush KaulHotel Operations Manager
19 Nov 2019 by Mirco Iada
Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel, MGallery Hotel Collection . We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco iada General Manager
10 Oct 2019 by Front office Manager
Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel, MGallery Hotel Collection . We really appreciate your feedback. Kind regards Fatiha
1 Apr 2019 by Mirco Iada
Dear Valued Guest, Thank you for sharing your feedback after your stay with us at The Canvas Hotel MGallery by Sofitel. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always rewarding for my team to learn that we have met your satisfactions. We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times. With best regards, Mirco Iada General Manager
12 Sep 2018 by Ritika Singh
Dear Layah, It is a pleasure for us to review your comments! We are delighted to hear that you enjoyed your stay at Meliá Dubai as you found our location convenient. We are looking forward to welcome you back soon. Kind Regards, Ritika Singh Guest Experience
1 Apr 2018 by TELLAKKIS
Dear Mr. Hana, Thank you for sharing you r kind review on Expedia. We look forward to welcoming you back soon. Kind regards, Guest Experience
12 Dec 2017 by tellakkis
Dear Ms. Anne, On behalt of all the tam we would like to thank you for sharing with us such a positive feed back about your recent stay. In Melia Dubai our main aim is the guest satisfaction and we are proud to know that we succeeded to do so. It will be a real pleasure to receive your visit again. Kind regards, Guest Experience
The Canvas Dubai - MGallery Hotel Collection offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 2 meeting rooms. Spa services, a terrace, and a complimentary children's club are also featured at the luxury The Canvas Dubai - MGallery Hotel Collection. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
The Canvas Dubai - MGallery Hotel Collection offers 164 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Azalya Restaurant – This restaurant serves brunch, lunch and dinner. A children's menu is available. Reservations are required.
Signature Sanjeev Kapoor – This restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Alfonxo – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Estrellas Skyline Lounge – This rooftop bar overlooks the pool. Happy hour is offered. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Children aged under 17 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
