W Dubai - The Palm - Reviews, Photos & Rates

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Dates

January 2025

February 2025

4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Room service

Pet-friendly

Explore the area

West Crescent, Palm Jumeirah, Dubai, Dubai, 213138

Aquaventure
7 min drive
Akira Back
1 min walk
Atlantis Aquaventure Waterpark Station
7 min drive
Dubai (DXB-Dubai Intl.)
39 min drive

Room options

Frette Italian sheets, premium bedding, pillow-top beds, minibar

EWOW Suite, access to Aether Bar, 3 hours of free flow of selected drinks

City view
Sleeps 6
1 King Bed

Wow Suite, Suite, 1 Bedroom, Terrace

City view
Sleeps 6
1 King Bed

Spectacular Terrace ,access to Aether Bar, 3 hours of free flow of selected drinks

55 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Wonderful Room, Room, 2 Double Beds, Balcony

50 sq m
Sleeps 3
2 Double Beds

Fabulous Room, Room, 2 Double Beds, Balcony, Ocean View

50 sq m
Ocean view
Sleeps 3
2 Double Beds

Spectacular Room, Room, 1 King Bed with Sofa bed, Balcony

50 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Spectacular Room, Room, 2 Double Beds

50 sq m
City view
Sleeps 3
2 Double Beds

Family Suite, 2 Bedrooms, Smoking, Balcony

150 sq m
City view
Sleeps 5
2 Double Beds

W Suite,access to Aether Bar, 3 hours of free flow of selected drinks

99 sq m
Partial sea view
Sleeps 4
1 King Bed

Cool Corner Suite, 1 Bedroom, Ocean View, Corner

175 sq m
Ocean view
Sleeps 4
1 King Bed

Fabulous Room, Room, 1 King Bed with Sofa bed, Ocean View

50 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Wonderful Room, Room, 1 King Bed with Sofa bed, Balcony

50 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Ocean View

100 sq m
City view
Sleeps 5
1 Double Bed and 1 King Bed

Fantastic Suite, 1 Bedroom, Ocean View

167 sq m
Ocean view
Sleeps 4
1 King Bed

Marvelous Suite, 1 Bedroom, Terrace

184 sq m
Ocean view
Sleeps 4
1 King Bed

Similar properties

On private beach

Pool

Spa

Kids pool

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

W Dubai - The Palm

Luxury hotel on the beach, with 2 outdoor pools

At W Dubai - The Palm, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.

W Dubai - The Palm offers 350 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at W Dubai - The Palm. During your stay, you're just a quick walk from Palm Islands. Free valet parking, 2 outdoor pools and 4 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi and wired Internet
Free valet parking and self-parking
Enjoy Italian cuisine with a beachfront location at Torno Subito, one of the property's 4 restaurants and 2 bars/lounges
Continental breakfast served daily for a fee
Take a swim in the indoor and 2 outdoor pools
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a 24-hour gym, a sauna and volleyball
7 minutes by car from Aquaventure and 14 minutes from Dubai Marina Mall
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Enjoy the cabanas (surcharge) and sunloungers for a relaxing day at the beach. Bring your whole family to W Dubai - The Palm for summer fun including 2 outdoor swimming pools, a children's pool and volleyball.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. This luxury hotel also offers a 24-hour fitness centre, a sauna and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.

Torno Subito – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Akira Back – Overlooking the pool and garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

LIV – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

SoBe – Overlooking the ocean and pool, this rooftop bar specialises in Latin American cuisine and only serves dinner. Happy hour is offered. Open daily.

WET Deck – This poolside bar serves lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Limo/town car service
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: AED 160 per person
2 bars/lounges
4 restaurants
A beach bar
A poolside bar

Restaurants on site

Akira Back
LIV
SoBe
Torno Subito
WET Deck

Family friendly

2 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free cot
Indoor pool

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Newspapers in lobby
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

13,073 square feet of conference space
24-hour business centre
6 meeting rooms
Computer station

Outdoors

Beach cabanas (surcharge)
Beach loungers
Garden
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room roll-in shower
Lever door handles
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

7 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Reception hall
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free cot
Frette Italian sheets
Pillowtop mattress

Bathroom

2 private bathrooms
Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

55-inch LCD TV with satellite channels
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Connecting rooms available
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 29 November 2024 to 1 April 2025 (completion date subject to change). The following areas are affected:

Sauna

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets: AED 350.00 per accommodation, per stay
Only dogs and cats are allowed
Maximum 1 (weight limit: 40 lb per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for AED 250.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AED 500 per night
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately AED 160 per person
Pet fee: AED 350.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: AED 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses solar energy

Safety features at this property include a deadlock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 10:00 AM to 8:00 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

W Dubai Palm Hotel

Palm Hotel

W Dubai Palm

W Dubai - The Palm Hotel

W Dubai - The Palm Dubai

W Dubai - The Palm Hotel Dubai

W Dubai - The Palm Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

JUAN

Travelled with partner

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect experience overall. Staff very polite Definetly recommend it

Stayed 2 nights in Sep 2024

10/10 Excellent

Rohan

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We absolutely loved our stay at the W Palm! Everything was beyond perfection and the staff were all the loveliest. Everyone was willing to go above and beyond at all times for everything without being asked, made the stay super special. From the cleaning staff to the reception and everyone was just extremely nice and made us feel very welcome. The pool area was perfect for our 2 year old and also the kids club. Room was super spacious and we loved spending time at the balcony. They did a little birthday set up for our 2 year old who loved it so much - thank you! We will definitely be coming back in the future 🌴💖

Stayed 3 nights in Sep 2024

10/10 Excellent

Lakisha, Miami

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Karina

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

david, SHEERNESS

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Another great hotel in Dubai, weekend very lively by the poor lots of music enjoyed my stay,

Stayed 3 nights in Aug 2024

10/10 Excellent

Killian

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel and staff

Amazing hotel. Excellent staff and facilities. We got upgraded to a beautiful room.

Stayed 4 nights in Aug 2024

10/10 Excellent

Ravi

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about the w is five star.... One of the best in dubai

Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Travelled with group

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation with friends

The W Dubai is absolutely beautiful! We loved our stay and had the chance to dine in four of the restaurants - all incredible. More than anything the service was top! We loved the Wet Deck!

Stayed 2 nights in Aug 2024

8/10 Good

Shayla

Travelled with partner

19 Aug 2024

Liked: Amenities

Loved staying here at the W. I’ve been to Dubai numerous of times and the W is now my go to hotel when I visit Dubai. Staff was friendly and very prompt.

Stayed 4 nights in Aug 2024

10/10 Excellent

Antonio Andrea

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We are very happy to have stayed in this hotel, the staff is truly professional and hospitable. and we congratulate him. The only problem with Dubai is that there is no metro transport, so every time we were forced to take a taxi to get from the hotel. but we still recommend this hotel, for its beauty and their hospitality

Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Travelled with partner

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very very polite and friendly throughout the entire duration of my stay

Stayed 5 nights in Jul 2024

10/10 Excellent

Zahrah

Travelled with partner

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We would like to thank all the staff at the hotel for being so kind, helpful and attentive. The hotel smells amazing, very clean and tech savvy. Everything is literally at the touch of a button. We stayed in the spectacular room with the view of the pool and the Atlantis hotel in the distance. The room was a good size for two adults, the bed was so comfortable and the shower was probably one of the best I’ve experienced! All the staff provided exceptional service, especially Moses (door ambassador) he had great customer service and a friendly smiling face whenever he saw us! As the music can get quite loud from the pool/rooftop at certain times I am glad they have a quiet prayer room located on the ground floor. The pool is lovely and sun beds are comfortable, I understand it can get quite busy so there can be delays with free beds/loungers and beverages however I believe if the pool bar staff could be honest about waiting times that would appreciated. I was told my drink would be a few minutes but it was 20 minutes in 37 degrees heat so if I had known I would have gone to get some AC and returned. Also, if the used towels could be removed off the beds/loungers no longer in use more efficiently that would also help. As I said, I understand it does get busy. All pool staff/lifeguard were all lovely to speak to. Overall, my husband and I were very happy to stay here and would definitely return. Thank you W! X

Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

1 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmad

Business traveller, Travelled with group

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Ahmad

Travelled with group

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel and I'm coming back

A QUIET STAY AWAY FROM THE NOISE OF THE CITY QUIET ROOM I ASKED FOR Lovely spacious designed rooms Good house keeping nice balcony The pools are amazing and the people working outdoors in the heat are helpful to let u enjoy the pool Room dining food and the pool food is amazing good options Gym also is ok Valet people also doing there best I got late checkout which I preciate it so much The only negative thing is no smart tvs And u can't connect ur mobile to TV to watch movies or sports etc....

Stayed 4 nights in Jul 2024

10/10 Excellent

DIAMONIA

Travelled with family, Travelled with group

31 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 4 nights in May 2024

10/10 Excellent

Shawn

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

My favorite hotel in Dubai! Relax, unwind and enjoy!

Stayed 2 nights in Jul 2024

10/10 Excellent

Anson

19 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

sandeep

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Charle

6 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely weekend getaway

Stayed 1 night in Jul 2024

10/10 Excellent

Norma

29 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful

Stayed 3 nights in Jun 2024

10/10 Excellent

Motasem

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was amazing!

Stayed 1 night in Jun 2024

10/10 Excellent

Leslie

26 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

LOVE

Stayed 1 night in Jun 2024

10/10 Excellent

Helen

Travelled with partner

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about our stay was exceptional.

Stayed 6 nights in Jun 2024

10/10 Excellent

Ryan Nicholas

Travelled with family

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional service! Beautiful property, excellent food and service was 5 Star! I want to recognize a few people who went ABOVE and beyond. Tripti from the front desk welcomed us and assisted throughout the stay. We ate exclusively at Liv daily and the ladies at the check in desk were ALL amazing. I believe I got all the names but if not please recognize them all: Roshanee, Sakshi, makhabat, Bharat. The FOOD was exceptional! Beautiful presentation, great taste and clean restaurant. And finally my favorite employee was in the Valet who assisted us many times… Frankline. He was so pleasant and always wanted to see how he could help - literally whenever/whenever, true to W Values! I am so pleased to have spent a week there. Beautiful property with a very special team. Please thank them all for me. -front desk

Stayed 6 nights in Jun 2024