Checking in, you could tell the workers were everywhere and didnt work cohesively. It was a busy weekend because Taylor Swift was in town. The outlets in the bed didnt work so they made us wait at the front desk for portable chargers that charged for like 5-15 minutes before dying. The bathrooms were not cleaned everyday. The first night I checked into a used bed and told them I was changing. The first night I played trivia and won a free drink. I dont drink much so I decided to keep the pass for later. When I wanted to use it, I went to the bar around 10/11 at night and the bartender pretended like he didnt see me. He was skipping over me, multiple times. After waiting 20 minutes and him continuously acting like he didnt see me, I told him excuse me ive been waiting. He goes I didnt see you, im tired, ill serve you next. He literally lied, he just didnt want to serve me. I know he saw me because there wasnt many people and he intentionally kept taking people over me. When I gave him my free pass he acted like I stole it and asked where I got it from, he was being racist to me and the 2 other Black girls. The irony is he was playing the game when I won the pass! The next day I tried ordering a baileys hot chocolate. The coffee station sent me to the bar, then the bar sent me to the coffee station and they argued about making my drink for 2 mins before someone started to make it. This place is nice and convenient but theres so much that needs to be addressed it ridiculous