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4.7 out of 5

"This is by far the best hotel I’ve stayed in. From the moment we got there the staff and management couldn’t do enough for us, super polite and extrem ... " More

By a verified traveller on Sat 07 Sep 2019

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Luxury Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Triple Room, 1 Bedroom

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Room assigned at check in

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Double or Twin Room, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Suite, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Double Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Royal Ariston. During your stay, you're just a quick walk from Poluotok Lapad. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • For dining with a beachfront location, stop by Mediterraneo, one of the property's 3 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Treat yourself to Swedish massages, body treatments or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Dubrovnik Ferry Port and 7 minutes from Pile Gate
  • Airport, cruise terminal and ferry terminal shuttle service available for a fee

Hotel Royal Ariston ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Royal Ariston

Everyone (5) Couples (8) Family (1) Friends (1)
5 out of 5
This is by far the best hotel I’ve stayed in. From the moment we got there the staff and management couldn’t do enough for us, super polite and extremely professional. The hotels are all combined into this huge outdoor area which sits literally on the edge of the sea. You can easily get around it with a small map provided and it’s just one bus( number 6) to the old town that costs only 30 Kuna.. bring water !!. This hotel and complex in my opinion be known as the finest place in Dubrovnik to stay.

Posted by on 7 Sep 2019

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5 out of 5
Amazing location. fantastic swimming in the sea. just a 10 min taxi into Dubrovnik old town and a costal walk into the next main town. highly recommended. one of the most unspoilt countries I've been too and one of the best hotel locations.

Posted by on 30 Aug 2019

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3 out of 5
For a 5* hotel. Food was shocking. Staff were poor overall with their politeness and general demeanour. Overpriced for what it is. Probably good for families but not a classy place!

Posted by on 1 Jun 2019

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5 out of 5

Great holiday

What a great hotel, staff were so friendly and helpful. Nothing was too much trouble. Breakfast had a good selection and the resort had a number of pools that could be accessed and a lovely seawater pool right by the seafront which was our favourite! A great holiday in a beautiful city.

Posted by on 8 Jun 2015

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5 out of 5

Great Hotel - great staff

Gorgeous clean hotel on an impressive resort only a short trip away from the old town. Staff were excellent and some of our requirements we sent on in advance were met with excellence, thanks for that. Only downside was the pool was closed for refurbishment - but cannot complain as we were there in low season and guess it has to be maintained at some point !

Posted by on 15 Apr 2015

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4 out of 5
Huoneet oli siistit ja aamupala monipuolinen. 10 minuutin välein hotellin läheltä kulkee bussi, jolla pääsee vanhaan kaupunkiin. Hotellilla on oma ranta. Ranta on kallioinen ja syvä, joten se ei sovellu pienille lapsille. Kuntosali oli ok.

Posted by on 24 Aug 2024

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5 out of 5
Upea paikka, josta lyhyt kävelymatka kaunista rantapromenadea pitkin lapadin alueen kävelykadulle, jossa paljon ravintoloita. Hotelli oli siisti ja rauhallinen, jonka ympäristö oli upea pieniä yksityiskohtia myöten. Lämmin suositus!

Posted by on 27 Aug 2023

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Comment from Hotel Management

8 Oct 2023 by Tom Zovko

Dear Tytti Jenna, Thank you for choosing Royal Hotels & Resort for your recent stay and for taking the time to share your feedback. We are thrilled to hear that you enjoyed our convenient location, cleanliness and peace that our hotel provides. We look forward to welcoming you back to our little piece of heaven when you return to Dubrovnik.Kind regards,Tom ZovkoGeneral Manager

4 out of 5
Super nettes Personal, schön großes Zimmer, gutes Frühstück, mit einem Mietwagen ist die Stadt gut zu erreichen. Leider ein bisschen feuchter Teppichboden, ich denke, dass sich Schimmel darunter gebildet hat.

Posted by on 23 Oct 2019

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Comment from Hotel Management

15 Nov 2019 by Zoe Reservations Team

Dear Guest, Thank you for taking the time to share your highlights and some comments about your trip. We will definitely look into this matter and thank you for pointing it out. It would be a pleasure to have you stay with us again.

5 out of 5

Posted by on 3 Oct 2019

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Comment from Hotel Management

25 Nov 2019 by Zoe Reservations Team

Dear Guest, Thank you for the perfect 5/5 rating.

5 out of 5

Posted by on 1 Aug 2019

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Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hotel Royal Ariston, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, a seasonal outdoor pool and a steam room. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Dubrovnik hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 12249 sq ft of conference space
  • 1138 sq. m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Royal Ariston offers 115 accommodations with minibars and a safe. 55-inch LCD televisions come with satellite channels. Bathrooms include a bath, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bathtub
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Mediterraneo – This beachfront buffet restaurant serves breakfast, brunch and dinner. A children's menu is available.

Zoe – This beachfront restaurant serves brunch, lunch and dinner. Open daily.

La Castile – This beach fine-dining restaurant serves brunch, lunch and dinner. Open daily.

On the Rocks – This beachfront cocktail bar only serves brunch. Open daily.

Room service (during limited hours) is available.

A hosted evening meal is available for a surcharge daily.

Nearby Activities

3 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Royal Ariston offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's swimming pools are subject to closure periodically due to weather conditions.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Croatian Tourism Association (HUT - Croatia)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Recommendations for hotels and renters (Croatia)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Uncovered self-parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 37

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ariston Dubrovnik
  • Ariston Hotel
  • Hotel Ariston
  • Hotel Ariston Dubrovnik
  • Hotel Ariston
  • Hotel Royal Ariston Hotel
  • Hotel Royal Ariston Dubrovnik
  • Hotel Royal Ariston Hotel Dubrovnik

You should know

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.