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Holiday Inn Dubuque/Galena by IHG

3.0 star property

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Photo gallery for Holiday Inn Dubuque/Galena by IHG

Exterior
Indoor pool
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
450 Main St, Dubuque, IA, 52001
  • Five Flags Center
    ‪1 min walk‬
  • Dubuque Welcome Center
    ‪2 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪7 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk In Shower)

Room amenity

Standard Room, 1 King Bed (Walk In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Interior

Hotel Julien Dubuque

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (1335)
The price is €151
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hotel Julien Dubuque

About this property

Holiday Inn Dubuque/Galena by IHG

Hotel with free parking, steps from Five Flags Center
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Dubuque/Galena by IHG offers 193 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Dubuque/Galena by IHG. During your stay, you're just a quick walk from Five Flags Center. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Five Flags Center and 7 minutes on foot from National Mississippi River Museum and Aquarium
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Dubuque/Galena by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 9505 square feet (883 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Dubuque/Galena by IHG. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Dubuque hotel.

Guests can enjoy full breakfast for a fee.
River Rock Kitchen & Tap – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • River Rock Kitchen & Tap

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • 9,505 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15 per person
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Dubuque/Galena by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Dubuque/Galena
Holiday Inn Dubuque/Galena Dubuque
Holiday Inn Dubuque/Galena Hotel
Holiday Inn Dubuque/Galena Hotel Dubuque

Holiday Inn Dubuque/Galena by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very clean and near lots of activities and attractions.
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and welcoming staff. The restaurant off the lobby added a nice touch. Also, so many great restaurants were nearby.
Stayed 3 nights in Nov 2024

10/10 Excellent

micheal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and convenient
Stayed 1 night in Nov 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Bruce

Travelled with family
Liked: Staff & service
Staff was very polite and building was clean but cafe is very slow and forgetful with food orders. There was no complimentary breakfast. I was very disappointed with this hotel with no complimentary breakfast. I'm probably not going to stay there again 😕.
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy with customer service
I would have liked to leave a positive review, however we experienced an unexpected illness the day of the reservation and were unable to make it into town. I called the hotel and Hotels.com to request a refund, however my request was not honored. I am disappointed since I am on the hook for the full amount of the reservation. I have used Hotels.com for years and is my preferred method to book hotels. I wish they could have taken that into consideration and at least offer me a credit on a future stay due to our unforeseen circumstance.
Stayed 1 night in Nov 2024

4/10 Poor

Joan

Liked: Property conditions & facilities
Nice Lobby, great location. Bathroom wasn’t cleaned. Bed linens not changed hair on sheets. In their defense they use a temp agency for cleaning rooms because unfortunately no one wants to work these days.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great spot by the river!
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new renovation
We've stayed here before and can say that the renovations they've been working on are paying off.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Stayed 1 night in Oct 2024

2/10 Terrible

Beth

Stayed 1 night in Nov 2024

2/10 Terrible

Mandeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never use again
Horrible when you reserve a room and are told hotels.com overbooked them. So you end up with a smaller room and less ammenities.
Stayed 1 night in Nov 2024

2/10 Terrible

Mandeep

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com shouldnt be in business!!!
When we arrived at the hotel, they said that hotels.com overbooked the rooms. We didnt get anything close to what we paid for and no refund was given. Complete and utter JOKE!
Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

carmen

Stayed 1 night in Nov 2024

8/10 Good

Jeff

Stayed 2 nights in Oct 2024

8/10 Good

Ja

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I think specifically for the room I was in, there was someone smoking right next to it or maybe even before I got there. The place was dusty and there were hairs in the bathroom. The smell in the bathroom smelled like urine and cigarette smoke. I was able to tell a staff member the next morning and I think they took care of whoever was smoking next to my room. Parking is behind the building. It’s good that this location is convenient to other things around Dubuque but having the room kind of smell like cigarette smoke didn’t make me feel comfortable being there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Penny

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Dock Dogs
We had a really nice time in Dubuque. We were not aware of the Dock Dog competition and would have liked to have known, but it was fun to be introduced to an event i didn't even know existed!
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Stayed 1 night in Oct 2024

8/10 Good

Nikki

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there during a dog convention (had no idea). But the property took cautionary measures to protect the carpets, and tiles and you’d never know 100s of dogs were wandering through. My room was clean, bed was comfortable, the staff was very kind. Due to the convention my daughter had the pool to herself. Pool was clean, area around it was clean and the towels stacked full. We did do the breakfast buffet at the in house restaurant. $14.95/person, children eat free. We were fine with the breakfast buffet - but they also had menus available. I saw some people had complained in previous reviews - however I think sometimes we fail to realize the cost of “free” anything is built into our room rates elsewhere. It was a fine set up. I appreciated not having to go off the hotel grounds to grab breakfast. A lot of restaurants are walkable should you opt to go outside of the hotel. It’s a beautiful and clean facility. Great water pressure. Wanted for nothing. Would recommend.
Stayed 2 nights in Oct 2024