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The Highlander Hotel

5.0 star property

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Photo gallery for The Highlander Hotel

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Front of property – evening/night
Lounge
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
Corner of Lyon Cachet & Bosman Streets, Dullstroom, Mpumalanga, 1110
  • Wild About Whiskey
    ‪5 min walk‬
  • Dullstroom Bird of Prey & Rehabilitation Centre
    ‪2 min drive‬
  • Dullstroom Nature Reserve
    ‪5 min drive‬

Room options

View all photos for Family Suite

Family Suite | Premium bedding, soundproofing, bed sheets

Family Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

TV

Executive Double Room

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | Premium bedding, soundproofing, bed sheets

Business Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Cinzaco Dullstroom

  • Parking included
  • Free WiFi
  • Business services
  • Laundry
4.9 out of 5, Exceptional, (18)
The price is €47
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Cinzaco Dullstroom

About this property

The Highlander Hotel

Luxury country house with full-service spa and steam room
This smoke-free country house features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room and a conference centre are on-site.
The Highlander Hotel offers 16 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a separate bath and shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the country house include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials and manicures and pedicures.
During your stay at The Highlander Hotel, you're just a quick walk from Wild About Whiskey. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, hot stone massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Just a 2-minute drive from Dullstroom Bird of Prey & Rehabilitation Centre and 5 minutes from Dullstroom Nature Reserve
The Highlander Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. Event space at this country house measures 323 square feet (30 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the luxury The Highlander Hotel. Free self parking is available.

This 5-star Dullstroom country house is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.
Chapter One restaurant – This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Afrikaans, English, French, Italian, Zulu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 50 for adults and ZAR 50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chapter One restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (323 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Electrical adapters
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately ZAR 50 for adults and from ZAR 50 for children
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 6:30 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the country house before arrival using the contact information on the booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Urban Hip Highlander
Urban Hip Highlander Dullstroom
Urban Hip Hotels Highlander
Urban Hip Hotels Highlander Dullstroom
Urban Hip Hotels Highlander Country House Dullstroom
Urban Hip Hotels Highlander Country House
Urban Hip Hotels The Highlander
Highlander Hotel Dullstroom
Highlander Dullstroom
The Highlander Dullstroom
The Highlander Hotel Dullstroom
The Highlander Hotel Country House
The Highlander Hotel Country House Dullstroom

The Highlander Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 68 reviews
Rating 8 - Good. 25 out of 68 reviews
Rating 6 - Okay. 6 out of 68 reviews
Rating 4 - Poor. 5 out of 68 reviews
Rating 2 - Terrible. 5 out of 68 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Great location, just overpriced restaurant
The location of the hotel is good. The stairs down the the rooms is built for somebody with long legs and the ramp - not sure if that is for a wheel chair which I will never use. The restaurant is very over priced and its really not great food. The food at Mrs Simpson is WAY better. The fire place, having a vent right on top, the room was always smelling of smoke. Rooms do all need a little TLC. Staff is very friendly and helpful.
Stayed 3 nights in Aug 2022

4/10 Poor

Deborah

Stayed 1 night in Jul 2022

10/10 Excellent

Andries

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families
Excellent hotel for a family stop-over on the way back from Kruger. Friendly staff, excellent service, great facilities and an awesome restaurant!
Stayed 1 night in Apr 2022

8/10 Good

Nozipho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Lovely staff
Stayed 1 night in Oct 2021

10/10 Excellent

hylke

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Excellent service and Hotel, stunning staff
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip
Was good
Stayed 1 night in May 2021

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME WEEKEND AWAY - GREAT BOUTIQUE TYPE HOTEL ATTENTION TO DETAIL
Stayed 1 night in Nov 2020

8/10 Good

Lauren

Stayed 2 nights in Oct 2020

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Johan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great place great time
Stayed 1 night in Sep 2020

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Christmas Delight
Stayed in hotel 23rd December to 26th December 2019 with my partner and her mum.It was a beautiful experience. Both rooms where very good and met our expectations. The hotel grounds where beautiful and relaxing and felt very secure.The hotel staff where very professional and helpful. The food was of the highest standard and Christmas Day dinner at the hotel was a wonderful experience, sharing the day with the owners and their family friends and guests. I would recommend a stay at this hotel and experience the delights of the hotel and area. A big thank you to the owners and their family for being so welcoming and helpful to make our stay such a pleasure and being so kind.
Stayed 3 nights in Dec 2019

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Pieter, Southampton, UK

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely fireplace in the room. Room nice but a bit tired in places, broken blind, gaffer tape on the step up to the bathroom, and bathroom could do with a renovation.
Stayed 1 night in Apr 2019

8/10 Good

Coret

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

4/10 Poor

Owen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In effective communication
I had a problem on my arrival as I was informed that my reservation was not in place! I was also made to sign the manual credit card printed slips, which I have never done before when booking through hotel.com! I am scared of a possible double charge!
Stayed 1 night in Dec 2018

8/10 Good

Terblanche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good property with friendly staff
Check in a little slow, the hotel could not find our reservation. Other than that, staff very friendly and helpful, beautiful property and nice breakfast.
Stayed 1 night in Dec 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highland hideaway.
Well worth spoiling yourself if you’re ever in Dullstroom with undoubtedly the best boutique hotel in the area. Fireplaces in rooms just add to that extra bit of comfort. A very special hideaway.
Stayed 1 night in Nov 2018

10/10 Excellent

Paul, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly friendly hotel with very comfortable accommodation.
Stayed 1 night in Nov 2018

10/10 Excellent

Christopher

Lovely place for a Dullstroom getaway
Lovely spot, nice management and team
Stayed 2 nights in Sep 2018

6/10 Okay

Albert

Some work needed
Upon arrival we were disappointed in that many of the items / features that were published on the booking sites were in fact not offered. Contrary to what was advertised, there was no airconditioning, coffee maker, in-room telephone, Wi-Fi in rooms nor luxury bedding. In fact, the bedding was almost threadbare with a hostel-type blanket underneath the duvet to give some warmth. The mattress on our bed needed replacement. We highlighted this to the current managers. Their explanations made it clear why the features were not available and why the buildings were in need of urgent maintenance. Apparently the hotel group had been liquidated and was recently taken over by new owners. Efforts are underway to catch up with a two-year backlog of neglect. The rooms but especially the common areas have a luxurious and classy feel. Rooms are huge but as mentioned need some maintenance. The spirit of the managers who were apparently appointed two weeks prior to our stay, made our stay memorable one. The breakfast was outstanding and all staff offered service with a smile. I am confident that advertised quality and a 5 star rating might be achieved.
Stayed 2 nights in Aug 2018