The Suites Hotel at Waterfront Plaza

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Suites Hotel at Waterfront Plaza

32-inch flat-screen TV with cable channels, TV
Exterior
Indoor pool
Exterior
Condo, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
325 Lake Avenue S., Duluth, MN, 55802
  • Duluth Entertainment Convention Center
    7 min walk
  • Hoops Brewing
    1 min walk
  • Duluth Transportation Center
    12 min walk
  • Duluth, MN (DLH-Duluth Intl.)
    12 min drive

Room options

Suite, 1 Bedroom, 1 King Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, 1 King Bed, Accessible

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Condo, 1 Bedroom, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, 1 King Bed

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Condo, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio (With Jetted Tub)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Suites Hotel at Waterfront Plaza

Family-friendly Duluth hotel in Canal Park with 2 restaurants
2 restaurants, an indoor pool and a fitness centre are available at this hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Weekly housekeeping is available.
The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Duluth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Suites Hotel at Waterfront Plaza. During your stay, you're just a quick walk from S.S. William A. Irvin Ore Boat Museum. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Italian cuisine while dining at Old Chicago Pizza
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from S.S. William A. Irvin Ore Boat Museum and 6 minutes on foot from Lake Superior Maritime Visitor Center
  • Dogs welcome for a fee (restrictions apply)
The Suites Hotel at Waterfront Plaza offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A fitness centre, a vending machine, and an arcade/games room are also featured at the family-friendly The Suites Hotel at Waterfront Plaza. Self parking is free.

Smoking is allowed in designated areas at this Duluth hotel.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Old Chicago Pizza – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Red Lobster – This seafood restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Old Chicago Pizza
  • Red Lobster

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per day, plus a deposit of USD 0 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 7.5 per cent tourism fee will be charged
  • Service fee: 7.88 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 0 per stay
  • Pet fee: USD 60 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suites Hotel Waterfront Plaza Duluth
Suites Hotel Waterfront Plaza
Suites Waterfront Plaza Duluth
Suites Waterfront Plaza
The Suites At Waterfront Plaza
The Suites Hotel at Waterfront Plaza Hotel
The Suites Hotel at Waterfront Plaza Duluth
The Suites Hotel at Waterfront Plaza Hotel Duluth

The Suites Hotel at Waterfront Plaza Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 301 out of 1003 reviews" "
Rating 8 - Good. 246 out of 1003 reviews" "
Rating 6 - Okay. 213 out of 1003 reviews" "
Rating 4 - Poor. 164 out of 1003 reviews" "
Rating 2 - Terrible. 79 out of 1003 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We liked the location but for the price the rooms were extremely tired , mold on ceiling in bathroom, room was dusty, mice droppings in bathroom. Seemed extremely understaffed. Parking lot that was for hotel guests wasn't being monitored, many cars that were not supposed to be parked in there were. Watching drug deals happening in the hotel lots with non guests was more than concerning. We didn't bring it up to staff as they seemed over worked. Most likely will not stay at this hotel again
Stayed 4 nights in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service
Great location,
Stayed 1 night in Sep 2024

4/10 Poor

Evan

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the location, and that it was like an apartment.
Stayed 3 nights in May 2024

6/10 Okay

Heidi

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Room was spacious but was in disrepair, unpainted plastered over holes in walls, walls were dirty. Bed was mediocre. Potential to be a nice set of rooms with some cleaning, refurbishing and new bed. Also entrance to lobby smells awful.
Stayed 1 night in Sep 2024

4/10 Poor

Amy, Cambridge

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and were told that the room was clean and ready. Given the keys and upon entering the room it was still untouched from the previous guest, needs unmade and garbage laying around. Went to the front desk and were told that her computer says it was cleaned so she wasn't sure what was going on. We were told to return after 4 and it should be ready. Upon return it still was not cleaned so the front desk moved us to a different room. The first bed was completely broken. The second bed had sheets with obvious stains. There was hair on the toilet seat and on the shower wall. The TV in the living area was missing it's power cord. The only positive was the view of canal park.
Stayed 1 night in Sep 2024

6/10 Okay

Danette

Travelled with family
Liked: Cleanliness, staff & service
I haven’t stayed here in many years. It needs serious updating in rooms. Stayed in inner room with no windows. Was very dark and did not expect a handicap shower with very small bathroom with a small sink area with hardly any room to put things on vanity. Beds were squeaky when getting up out of them or turning over.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Wonderful location, however price is too high for the quality of hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay . Wish the continental breakfast woulda been hotter . Will book a room again just maybe take food to room to warm up.
Stayed 3 nights in Sep 2024

4/10 Poor

Troy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Expensive, rundown, terrible breakfast.
Stayed 2 nights in Sep 2024

8/10 Good

Dean

Travelled with family
Never stayed in a room without windows didn’t like that
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here when we come to Duluth. Good location to everything down by the water.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Sep 2024

4/10 Poor

Frankie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Took over two hours to actually get into a room.had to go up and down 5 times before they realized my key wasn’t working because the battery was dead on the lock.
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Overall it was average. The person at check in was alone and the line was long. We waited 20 minutes in line. I felt bad for her. The layout is weird for rooms Elevators required a key card and it took an act of god for one to work One last thing... the ceiling tiles in the bathroom were moldy.
Stayed 1 night in Sep 2024

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Paige

Travelled with group
Liked: Amenities, property conditions & facilities
The suites needs to do some updates. The last few times I have stayed the rooms have not been the cleanest (dirty sheets, bathroom, etc). Upon checking in (on a Saturday evening) there was only 1 person working and the line to check in was very long and took about 25 mins.
Stayed 1 night in Sep 2024

10/10 Excellent

SUZANNE

Stayed 2 nights in Aug 2024

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dark, old outdated furniture, bathroom was not clean. Will not stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness
They need more staff
We stayed for six nights. We stayed once pre-covid, and it was great. We were disappointed when we came this time and saw how dirty things were. Mold in the bathroom, broken dirty drop ceiling tiles. They no longer have housekeeping come around at all. You empty your own trash and leave it outside your door. Ours sat there for two days. Need towels? Toilet paper? Come to the lobby to get some. Dirty towels? Leave them outside your door where they too will sit for days. The employees we saw were all working very hard. There just clearly weren’t enough of them on site. Someone needs to hire more staff.
Stayed 6 nights in Aug 2024

4/10 Poor

Sheila

Disliked: Cleanliness, staff & service
The room was not very clean; hair and toothpaste on the bathroom counter and sink. Dirty towel in the closet in the bathroom. Crack in the master bathroom shower floor and broken razor blades on the top shelf in this shower. Popcorn and used qutips between the bed and nightstand. Light over the sink in the kitchen burnt out. None of the sinks would drain very easily. Called the front desk upon checking in and told they would come take care of the dirty towel. Nobody ever showed up. Went to Walmart and got Clorox wipes and cleaned all surfaces ourselves. Even though it was uncomfortable to stay; we did and I complained about it again upon checkout. Was told a manager would call me to speak to me about what I was unhappy about. I have heard nothing. I would take caution when booking a room at this hotel and suites as it is not a real inexpensive place and you should be able to expect some sort of cleanliness and comfort when staying away from home on a vacation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Larry

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel building entrance filty from dogs. Bathrooms in need of maintenance; mold and poor construction. Mediocre food offering .
Stayed 3 nights in Aug 2024

10/10 Excellent

Chantelle

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024