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Best Western Cowichan Valley Inn

3.0 star property

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Photo gallery for Best Western Cowichan Valley Inn

BBQ/picnic Area
Exterior
Laptop workspace, blackout curtains, soundproofing, iron/ironing board
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
6474 Trans Canada Highway, Duncan, BC, V9L6C6
  • BC Forest Discovery Centre
    ‪5 min walk‬
  • Vancouver Island University-Cowichan Campus
    ‪4 min drive‬
  • Maple Bay Marina
    ‪15 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪70 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room) | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Cowichan Valley Inn

Hotel in Duncan with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Cowichan Valley Inn offers 64 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch plasma televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Cowichan Valley Inn. During your stay, you're just a quick walk from BC Forest Discovery Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from BC Forest Discovery Centre and a 3-minute drive from World's Largest Hockey Stick
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Cowichan Valley Inn offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Best Western Cowichan Valley Inn also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Duncan hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Best Western Cowichan Valley Inn has a restaurant on site.
Room service is available.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CVI Restaurant and Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Cowichan
Best Western Cowichan Valley
Best Western Cowichan Valley Duncan
Best Western Cowichan Valley Inn
Best Western Cowichan Valley Inn Duncan
Cowichan Inn
Cowichan Valley Inn
Best Western Duncan
Duncan Best Western
Best Cowichan Valley Duncan
Best Western Cowichan Valley Inn Hotel
Best Western Cowichan Valley Inn Duncan
Best Western Cowichan Valley Inn Hotel Duncan

Best Western Cowichan Valley Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 311 out of 687 reviews
Rating 8 - Good. 250 out of 687 reviews
Rating 6 - Okay. 79 out of 687 reviews
Rating 4 - Poor. 24 out of 687 reviews
Rating 2 - Terrible. 23 out of 687 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Maria Cecilia

Travelled with family, Business traveller
Liked: Cleanliness
Close to Tims and Walmart
Stayed 2 nights in Nov 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John

Business traveller
Quiet, clean and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a team!
Stayed 3 nights in Nov 2024

10/10 Excellent

Katharine Anne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, convenient, and friendly staff.
Stayed 4 nights in Nov 2024

6/10 Okay

Harwinder

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor breakfast standard
The location was good. The room was also good. The breakfast was terrible. No one around to ask for anything. No juice available. Food choices were limited and no hot food available. It was all pre packaged food and nothing fresh. Frozen waffles and no waffle station. No regular fresh coffee only decaf. A woman came into the room with headphones and no communication with the guests and started cleaning up without even asking if we needed anything. I’m appalled at this standard. This is usually a good group of hotels but this is the poorest standard I have seen and not likely to stay again if no improvement.
Stayed 1 night in Nov 2024

10/10 Excellent

Hamud

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Ralph, Victoria

Liked: Staff & service
Disliked: Cleanliness
The check in area reeked of body odour and made it an uncomfortable check in experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kevin

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Clementine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. We got the family suite and it was very nice...just what we were looking for
Stayed 3 nights in Nov 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attached pub
Stayed 2 nights in Nov 2024

6/10 Okay

sterling

Liked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

CHRISTOPHER, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very accommodating. Clean room. Comfortable bed. Parking can be a challenge but otherwise all good
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fiona

Stayed 1 night in Nov 2024

6/10 Okay

Gregory, Kelowna

Stayed 2 nights in Oct 2024

2/10 Terrible

Stefanie

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ka Ming Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast finished at 9am which is too early for travelers
Stayed 1 night in Oct 2024

8/10 Good

Kathy

Stayed 1 night in Sep 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to find easy to access the mall across from it
Stayed 1 night in Sep 2024

6/10 Okay

Gilbert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
But the kitchen staff this am was lovely and very helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay while visiting family in the Duncan area. Although billed as merely "Continental", the included breakfast was amazing. Style of eggs varied from day to day (scrambled, omelette, Fritatta), ham or sausage, toast, croissants. Yoghurt and fruit for 'on the go' breakfast. Ample coffee and juice. Pleasant staff. Bar/restaurant on premises.
Stayed 6 nights in Oct 2024

8/10 Good

cody

H
Stayed 2 nights in Oct 2024