Best Western Cowichan Valley Inn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Cowichan Valley Inn

BBQ/picnic Area
Exterior
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room) | Laptop workspace, blackout curtains, soundproofing, iron/ironing board
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room) | Laptop workspace, blackout curtains, soundproofing, iron/ironing board
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6474 Trans Canada Highway, Duncan, BC, V9L6C6
  • BC Forest Discovery Centre
    5 min walk
  • World's Largest Hockey Stick
    3 min drive
  • Vancouver Island University-Cowichan Campus
    4 min drive
  • Duncan, BC (DUQ)
    12 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Cowichan Valley Inn

Hotel in Duncan with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Cowichan Valley Inn offers 64 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch plasma televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Cowichan Valley Inn. During your stay, you're just a quick walk from BC Forest Discovery Centre. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from BC Forest Discovery Centre and a 3-minute drive from World's Largest Hockey Stick
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Cowichan Valley Inn offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Best Western Cowichan Valley Inn also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Duncan hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Best Western Cowichan Valley Inn has a restaurant on site.
Room service is available.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CVI Restaurant and Lounge

Family friendly

  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Cowichan
Best Western Cowichan Valley
Best Western Cowichan Valley Duncan
Best Western Cowichan Valley Inn
Best Western Cowichan Valley Inn Duncan
Cowichan Inn
Cowichan Valley Inn
Best Western Duncan
Duncan Best Western
Best Cowichan Valley Duncan
Best Western Cowichan Valley Inn Hotel
Best Western Cowichan Valley Inn Duncan
Best Western Cowichan Valley Inn Hotel Duncan

Best Western Cowichan Valley Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 290 out of 641 reviews" "
Rating 8 - Good. 234 out of 641 reviews" "
Rating 6 - Okay. 74 out of 641 reviews" "
Rating 4 - Poor. 23 out of 641 reviews" "
Rating 2 - Terrible. 20 out of 641 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was always kindly and polite
Stayed 2 nights in Aug 2024

8/10 Good

kedar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels great. But the breakfast was mediocre.
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad

Excellent with them, but Expedia costumer service is bad , I have a issue at kelowna bc at Sand man , I m unable to hold agent of Expedia
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a night on our trip around Vancouver island. Rooms were nice and clean and breakfast was good Hotel had a outdoor pool that we didn't use but looked really nice. Only issue i had was that the room smelled of really perfumed cleaning supplies when we arrived. Was afraid it was going to cause allergy issues but it didn't.
Stayed 1 night in Aug 2024

6/10 Okay

elizabeth

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Gregory

Travelled with partner
Property was generally not up to the Standards of a Best Western that i have been to. I was adequate but that is all.
Stayed 7 nights in Aug 2024

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for stop over stay. Great location for access to main highway. Big rooms and great facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is great!
So nice and accommodating. We were late for breakfast and they still served us and helped us. Really nice staff!
Stayed 1 night in Aug 2024

8/10 Good

jim

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean and comfortable. Room looked new.
Stayed 1 night in Jul 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Sean

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Sam

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Eli, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, small hotel with a roomy room for 2 adults and two kids.
Stayed 1 night in Aug 2024

8/10 Good

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Best lotion and shampoo. Window can be opened with fresh air
Stayed 2 nights in Jul 2024

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jacuzzi Suite was awesome! Couldnt get the Netlix to work and the breaker kept blowing when making coffee, but otherwise it was great.
Stayed 1 night in Jul 2024

6/10 Okay

michael

Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Grande Prairie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024

8/10 Good

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Brandi, Gabriola

Stayed 1 night in May 2024

4/10 Poor

Inderjit

Travelled with group
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Restaurant was really good. Breakfast was good. Building was older but well maintained. Beds were too soft for me
Stayed 3 nights in Jul 2024

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
You need more handicap parking for the disabled people
Stayed 4 nights in Jul 2024

6/10 Okay

Carolina

Travelled with family and small children
Liked: Cleanliness
The stay was just average, the rooms were partially renovated with worn and warped bathroom doors that did not lock, the tv was not plugged in and required the entire tv unit to be moved to plug it back in which the staff did not bother doing prior to our stay, perhaps because it’s heavy, but this shows a definite lack of care at this property. The lobby was nice but the hallways, especially the carpet is dirty and looks worn. breakfast was definitely lacking: tasteless, overwatered orange juice, an oversupply of desserts and lack of healthy options, eggs, burnt sausage etc. that were gone well prior to the end time of breakfast - all served in the basement in a tired, old looking room. I requested a cleaning service for our room during our stay which was not provided. The only plus was the cleanliness and comfortable beds but definitely not the best “best western” we’ve stayed at yet fairly expensive. Would not stay again and would not recommend to others, there are other, better options elsewhere.
Stayed 3 nights in Jul 2024