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DoubleTree by Hilton Edinburgh - Queensferry Crossing

4-star property
St. Margaret's Head, Dunfermline, Scotland 09 725 22 184
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4.5 out of 5
Wonderful!
See all 12 ebookers Reviews

"Amazing views. Close to train station and bus route. Breakfast was great. Staff very friendly and helpful. " More

By a verified traveller on Mon 14 Feb 2022

Points Of Interest

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Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Edinburgh - Queensferry Crossing. During your stay, you'll be within walking distance of Deep Sea World. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Deep Sea World and 8 minutes from Forth Road Bridge

DoubleTree by Hilton Edinburgh - Queensferry Crossing ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Edinburgh - Queensferry Crossing

Everyone (4) Couples (5) Family (2)
5 out of 5
Fantastic stay

Posted by on 26 Mar 2022

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Comment from Hotel Management

29 Mar 2022 by Nicole F

Thank you for taking a moment to rate your recent experience and for choosing to stay with us here at the DoubleTree by Hilton Edinburgh-Queensferry Crossing. We are so pleased you had a fantastic stay!

5 out of 5
Amazing views. Close to train station and bus route. Breakfast was great. Staff very friendly and helpful.

Posted by on 14 Feb 2022

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Comment from Hotel Management

16 Feb 2022 by Pauline

Thank you for taking the time to review your recent experience and we are so pleased that overall you enjoyed your stay with us

4 out of 5
Service slow in restaurant

Posted by on 12 Feb 2022

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Comment from Hotel Management

12 Feb 2022 by Pauline

Thank you for taking the time to review your recent experience and we are so pleased that overall you enjoyed your stay with us I have passed your comments regarding the speed of service over to the Food and Beverage team.

5 out of 5
Lovely hotel, fab breakfast and amazing views of the bridge from our room. Walk into north queensferry lovely or walk over the old forth road bridge to south queensferry

Posted by on 16 Jan 2022

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Comment from Hotel Management

21 Jan 2022 by Pauline

Thank you for taking the time to review your recent stay. We are pleased that you enjoyed your stay and your compliments will be shared with the Team. As the current circumstances are challenging and ever changing, feedback is greatly appreciated as it helps us learn more about the current guest expectation and identify what we are doing right and areas in which we may need to improve. Thank you for choosing to stay with us here at the DoubleTree by Hilton Edinburgh – Queensferry Crossing and we do hope you will consider staying with us again in the future.

5 out of 5
Love this hotel ,everything to a very high standard ,and very helpful staff . And great views off the forth bridges ,has this strange affect at night and early morning watch the change from the sea

Posted by , from London on 18 Dec 2021

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Comment from Hotel Management

22 Dec 2021 by Nicole F

Thank you for your 5 out of 5 rating! We are pleased you enjoyed your stay, especially after the difficult time we have faced. Thank you for choosing to stay with us here at the DoubleTree by Hilton Edinburgh-Queensferry Crossing and we do hope you would consider staying with us again in the future.

5 out of 5
Great views of the river, nice hotel.

Posted by on 1 Aug 2021

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Comment from Hotel Management

5 Aug 2021 by Nicole F

Thank you for taking a moment to rate your recent experience and for choosing to stay with us here at the DoubleTree by Hilton Edinburgh-Queensferry Crossing.

4 out of 5
Location great, satnav had problems finding hotel spoke to staff member on booking-out seemed to know about it. Restaurant well laid out but had to ask where the Bar was and considering its view it was disappointing almost an afterthought. Could well be Covid restrictions?

Posted by on 17 Jun 2021

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Comment from Hotel Management

28 Jul 2021 by Nicole F

Thank you for taking the time to share your recent stay with us. All comments are reviewed on a daily basis with the Team to help us identify what we are doing right and areas in which we need to improve on. Thank you for staying with us here at the DoubleTree by Hilton Edinburgh-Queensferry Crossing and we do hope to welcome you again soon.

5 out of 5
Lovely hotel and great stay. Everything was clean and staff doing well under the circumstances. Check in was smooth and waiting staff in the restaurant very good. Restaurant is maybe slightly more expensive for what you get bùt maybe thats due to being closed so long.

Posted by on 23 May 2021

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Comment from Hotel Management

17 Jun 2021 by Nicole F

Thank you for your 5 out of 5 rating! We are pleased you enjoyed your stay, especially during these unprecedented times. Thank you for choosing to stay with us here at the DoubleTree by Hilton Edinburgh-Queensferry Crossing and we do hope you would consider staying with us again in the future.

4 out of 5
We wanted to sit and have a drink but the bar area is very small and it was busy. It’s in the restaurant. We went for dinner and it was ok. Watch when they ask if you want water, as some tables were given jugs of water, free, and some were given a bottle - £4.60 - that annoyed me. Overall it was a nice experience

Posted by on 26 Jan 2020

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Comment from Hotel Management

5 Feb 2020 by Nicole F

Thank you for taking a moment to rate your recent experience and for choosing to stay with us here at the DoubleTree by Hilton Edinburgh-Queensferry Crossing.

3 out of 5
Hotel was clean and looked nice. Burger was over cooked for evening meal. We were also wakened at 1am for around an hour due to noisy guests and the phone in the room didn’t work.

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Nicole F

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are reviewing your comments regarding the noise disturbance and issue with guest phone with our team as we continually work to improve our overall guest experience. Thank you for choosing to stay with us here at the DoubleTree by Hilton Edinburgh-Queensferry Crossing and we do hope you would consider staying with us again in the future.

About the DoubleTree by Hilton Edinburgh - Queensferry Crossing

Location St. Margaret's Head, Dunfermline, Scotland KY11 1HP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 9 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the eco-certified DoubleTree by Hilton Edinburgh - Queensferry Crossing. Free self parking is available. This 4-star Dunfermline hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 4 levels
  • 22 sq ft of conference space
  • 2 sq. m of conference space
  • Built in 1987
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Dunfermline North Queensferry Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Edinburgh - Queensferry Crossing offers 147 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries. This Dunfermline hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

The Shore – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Queensferry Dunfermline
  • Queensferry Hotel Dunfermline
  • DoubleTree by Hilton Edinburgh - Queensferry Crossing Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.