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Gamma Durango Plaza Vizcaya

4.0 star property
VIP Access

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Photo gallery for Gamma Durango Plaza Vizcaya

Reception
Front of property
Lunch and dinner served, Regional cuisine
Junior Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains
Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Gines Vazquez Del Mercado 806, Colonia Nueva Vizcaya, Durango, DGO, 34080
  • Paseo Durango Shopping Center
    ‪15 min walk‬
  • Durango Cathedral
    ‪4 min drive‬
  • Calle Constitucion
    ‪5 min drive‬
  • Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Gamma Durango Plaza Vizcaya

Hotel in Durango with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space. Change of towels is available on request
Gamma Durango Plaza Vizcaya offers 131 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Gamma Durango Plaza Vizcaya. During your stay, you'll be within walking distance of Paseo Durango Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Regional cuisine while dining at Los Portales
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 15 minutes on foot from Paseo Durango Shopping Center and a 3-minute drive from Morelos Garden
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Gamma Durango Plaza Vizcaya. Self parking is free.

This 4-star Durango hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Los Portales – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free self-serve breakfast available 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Portales

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Plaza Vizcaya Hotel Durango
Best Western Plaza Vizcaya Durango
Best Western Plaza Vizcaya Hotel
Best Western Plaza Vizcaya Hotel Durango
BEST WESTERN Plaza Vizcaya Durango, Mexico
Best Western Plus Plaza Vizcaya Hotel
Best Western Plus Plaza Vizcaya Durango
Best Western Plus Plaza Vizcaya
Gamma Durango Plaza Vizcaya Hotel
Gamma Durango Plaza Vizcaya Durango
Gamma Durango Plaza Vizcaya Hotel Durango

Gamma Durango Plaza Vizcaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 778 reviews
Rating 8 - Good. 261 out of 778 reviews
Rating 6 - Okay. 90 out of 778 reviews
Rating 4 - Poor. 26 out of 778 reviews
Rating 2 - Terrible. 7 out of 778 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Francisco J

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Alma

Stayed 1 night in Nov 2024

10/10 Excellent

MINERVA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar economico de alta atencion y calidad. El restaurante es superior y su servicio igual. Todo muy bien. Mucho mejor que otros come el Gobernador y Victoria
Stayed 1 night in Nov 2024

10/10 Excellent

Narely

Stayed 3 nights in Oct 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
I love the hotel very convenient located in an area where I can get in and get out easily the only thing that I really had issues with parking as this limited right by the room. But overall it was a great day
Stayed 3 nights in Oct 2024

10/10 Excellent

ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Friendly staff.
Stayed 3 nights in May 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like a Motel 6
The place is weird. There is one entrance through a half abandoned mall and it has a wing with rooms in the mall. The breakfast which is not very good is in the center of the mall. Mall is probably a compliment as the place has a weird abandoned vibe. The main entrance is on the other side of the mall and there it is a regular American style Motel like a Motel 6. The room was a Suite but it was very simple and large enough but very old and cheap. However it had everything one needs.
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Do not stay at this hotel, or if you do choose the suites or higher priced options. None of the pictures in the description matched our actual room. The room was in a horrible condition, so old that the carpet was falling apart. The hotel was noisy and dirty. We even put the "do not disturb" sign and the maid knocked at our door in the morning waking us up. Trash was left on the exterior access balcony and not picked up for the entire day. The reception desk staff seemed totally disinterested in the work they were hired to do. What an awful experience. I have no idea where the good reviews come from.
Stayed 1 night in Apr 2024

2/10 Terrible

Darla, Rosenberg

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property online because it is pet friendly and has free parking and Wi-Fi. I arrived and unpacked my bags and took a shower. And when I took a shower, it flooded the entire room and bathroom to the point of making a small lake. I went into the lobby and told the man at the desk about the flood. He sent a maintenance man over who pulled a whole bunch of long black hairs out of the drain and left them in the trashcan. Then he told me to go to the front desk and change rooms. When I arrived at the front desk, the desk clerk told me that the hair that the maintenance man took out of the trash he believes to be my dogs. The funny thing is my dog is a little white with very few light brown spots, and he’s a hypoallergenic Shih Tzu. Not only that, he didn’t take a shower. I have long, dark blonde hair, and I only took one shower and my hair didn’t all fall out. They literally blamed me for flooding the bathroom when all I did was take one. Then he told me I had to pay a 500 peso pet deposit, even though it was not on my booking information nor did anyone tell me when I registered for my room. I have never had a more uncomfortable, disrespectful and unprofessional experience and what should’ve been a very simple one night stay while I’m traveling with my very quiet, suite non-shedding dog who doesn’t take showers.
Stayed 1 night in Feb 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Property conditions & facilities
Great hotel. Friendly staff and excellent rates
Stayed 1 night in Jan 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable hotel. Nice staff and clean
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Could use some shampoo.
Stayed 2 nights in Dec 2023

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in other hotel a couple of years ago, location was great but room was not big, the room at Best Western really roomy, clean and felt safe parking vehicle. Staff helpful.
Stayed 3 nights in Nov 2023

6/10 Okay

Hermelinda

Travelled with partner
Liked: Staff & service
The breakfast was terrible terrible
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose, LAS VEGAS

Stayed 2 nights in Oct 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Stayed 7 nights in Oct 2023

10/10 Excellent

Cesar

Stayed 6 nights in Oct 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean, confortable, and very conveniently located. Closed to the Cathedral and not far from the airport. Jose
Stayed 1 night in Oct 2023

8/10 Good

Rosa

Stayed 1 night in Aug 2023

4/10 Poor

Fegiel

Business traveller
Beter Deal at the hotel!
they offer the same price that i paid at hotels.com or even lower with breakfast included and I think i use hotels.com to get a better deal but that was not the case i booked another room not using the app and breakfast was included! kind of disappointing!
Stayed 1 night in Aug 2023

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities
Both rooms smelled like sewer. No water pressure, bathroom sink leak. We had to beg for towels. Staff not polite to our needs.
Stayed 2 nights in Jul 2023

4/10 Poor

Ramon, NORTH LAS VEGAS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking lot is very small, no breakfast is included if booked through expedia, had to wait over two hours to get my rooms after the check in time, will not recommend!
Stayed 1 night in Jul 2023

10/10 Excellent

Roberto

Liked: Cleanliness
Stayed 1 night in Jul 2023