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Best Western Plus Rio Grande Inn

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Rio Grande Inn

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
400 E 2nd Ave, Durango, CO, 81301
  • Durango and Silverton Narrow Gauge Railroad
    ‪3 min walk‬
  • Henry Strater Theater
    ‪6 min walk‬
  • Durango Arts Center
    ‪6 min walk‬
  • Durango, CO (AMK-Animas Air Park)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Durango

Pool
Hot tub
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is €142
for 1 room
includes taxes & fees
16 Feb - 17 Feb
DoubleTree by Hilton Durango

About this property

Best Western Plus Rio Grande Inn

Hotel with free breakfast, steps from Durango and Silverton Narrow Gauge Railroad
An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Rio Grande Inn. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Durango and Silverton Narrow Gauge Railroad and 6 minutes on foot from Henry Strater Theater
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Rio Grande Inn offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Rio Grande Inn. Limited free parking is available on a first-come, first-served basis.

This Durango hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Best Western Plus Rio Grande Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews" "
Rating 8 - Good. 291 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bethany

Stayed 1 night in Oct 2024

6/10 Okay

Jeff

Liked: Cleanliness, room comfort
Nice downtown location
Room was decent and clean. Did have two problems with the room. The air conditioner wouldn't turn off and ran all night and the air vents push the air to top of each bed so we froze. Got maintenance involved and they had us do the thermostat in different mode but then we were too warm because air conditioner didn't turn on and off very well. Had some tv issues. Parking is packed in. Great location to stay if you're wanting to be near downtown eating and shopping. Only 2 to 3 blocks walk to Durango to Silverton train which was great for us. Hot Breakfast is very good. Front desk said they plan to remodel and refurbish rooms soon... that will be better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations. Easy walkable access to train amd dining. Excellent breakfast. Also evening drinks.
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Main st.
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Chose this location as it was so close to the train station. It’s a very short walk to the station and to many shops and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

BRIAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful. There was a winter storm that came on our route afterwards and they where very helpful in road conditions. Also probably the best breakfast spread i have seen in quite a while
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well within walking distance to Durango-Silverton Railroad Depot. Incredible food within sight of this facility. Its a park your car fir the weekend facility. 5 Star.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
We stayed 3 nights. The location is quiet but close to town and the Durango/Silverton train station. Our room had a balcony. I would avoid rooms that face the indoor pool. Breakfast was excellent - great selection of items. Nice happy Hour also!! We will stay at another Best Western Plus because of the experience at this location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kathy

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Terrance, Pueblo West

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The shower gel was -, but everything else was great.
Stayed 3 nights in Sep 2024

6/10 Okay

Lucinda, Skokie

Convenient location to the train station and walking distance to many restaurants and shops. Breakfast was decent. Food seemed fresh and the staff was very nice. The rooms could use updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Karol

Travelled with partner
Disliked: Property conditions & facilities
The picture is nothing like the actual property, it was outdated, the TV didn't work when we got to the room and the a/c didn't cool the room. The morning shower wasn't warm or even hot, it kept going from warm to cold after my husband took his shower. Also, it appears they are cutting corners with their shampoo, conditioner, and lotion and soap being in large bottles and the smell of these products is not good. The microwave was discolored yellow (that is how old it is). Just not impressed, told the staff of our experience and received no reply. So, I wouldn't be placing this review if there would have been a reply or something from the property.
Stayed 1 night in Sep 2024

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Carolyn

Travelled with family, Travelled with partner
Liked: Cleanliness
There is road and other construction going on around the hotel that make getting to it and out of it inconvenient. There were so many loud, obnoxious bikers in the hotel and lobby area. It really affected the quality of our stay as we could hear them partying and talking loudly late into the evening. In the positive, the hotel was very clean and the staff were nice and friendly behind the desk. Bed was also pretty comfortable. The negatives go beyond the loud bikers and road construction. The air conditioning in the room was super loud and blew straight at the bed. My sister and brother said it was the same in their rooms, too. Finally, I accidentally left a nice white travel pillow in the room. I called and was told cleaning staff didn’t turn it in. I know it was left in the room on the bed so I asked them to check to see if it was possibly mixed in with the dirty linens and ask the cleaning staff again rather than just looking to see what had been turned in thus far. They said they would and would call me back. I had to call again three times over the course of two days. And each time they said they hadn’t checked yet, but would and would call me. They never did - that made me madder than my pillow being stolen. The reason for not rating it lower is the I recognize that the construction and sheer number of bikers probably aren’t long term issues. The air conditioning issue, noise echoing through the atrium, and lack of staff follow up and honestly is problematic.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

The pool and the hot tub were awesome. We liked being on the first floor, but our room was right off the side entrance, and it ended up feeling like we were in a cave. The window for the room overlooked the semi-dirty side entrance ( a power wash would make this better) but if we opened the shade it looked right into our bathroom area. The double glass doors could have made up for the lack of an open window but then if the blinds were up everyone who walked past into the lobby or out the side entrance could see into our room. Though it was nice to have a view of the pool we really could not enjoy it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024