The General Palmer Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The General Palmer Hotel

Interior entrance
Lobby sitting area
Mountain view
Egyptian cotton sheets, premium bedding, pillow-top beds
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
567 Main Avenue, Durango, CO, 81301
  • Henry Strater Theater
    2 min walk
  • Durango and Silverton Narrow Gauge Railroad
    2 min walk
  • Durango Area Tourism Office
    4 min walk
  • Durango, CO (AMK-Animas Air Park)
    10 min drive

Room options

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential King Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

The General Palmer Hotel

Historic Durango hotel in Historic Downtown Durango with free parking
Coffee/tea in a common area, concierge services and a 24-hour front desk are available at this smoke-free hotel. Self parking is free. Additionally, a library, tour/ticket assistance and a porter/bellboy are on-site. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The General Palmer Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. Enjoy features like free self-parking, plus concierge services and a library.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes on foot from Durango Area Tourism Office
As a guest of The General Palmer Hotel, you'll find a library, a terrace, and a vending machine. The historic The General Palmer Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. The front desk is open around the clock. Self parking is free.

This 4-star Durango hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews" "
Rating 8 - Good. 230 out of 1003 reviews" "
Rating 6 - Okay. 77 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 20 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frances

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Palmer Hotel is a small hotel which gives the hotel its charm. Victorian furnishings and decor make this hotel a special lodging.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was i didnt have a ghost experience ;)
Stayed 1 night in Jun 2024

6/10 Okay

will

Liked: Cleanliness, property conditions & facilities
When making reservation be aware that not all rooms have a window and the antique elevator only holds two people.
Stayed 3 nights in Sep 2024

6/10 Okay

Lina

Travelled with partner
Liked: Cleanliness
I didn’t really didn’t appreciate being in the palace wing. Up stairs and no small fridge in the room. The train was practically outside our window starting to make noise at 8 am. Breakfast is really midiocre.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Amenities, property conditions & facilities
I loved the historical aspect of the Hotel. It was pristine from the lobby, sitting areas, tea & coffee station and the suite!
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Bhert

Liked: Cleanliness, staff & service, property conditions & facilities
It is an amazing place to stay! Parking as soon as you stepped out at the hotel, friendly staff. Area is walkable to everywhere
Stayed 1 night in Sep 2024

10/10 Excellent

Trey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

christine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome convenient location. Staff were very helpful and would quickly clean your room. If you like the train station location, be ready to hear the “choo choo” that’s so iconic of old school trains. Great for photos
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with an amazing location. Right in the middle of everything
Stayed 1 night in Sep 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being next door to train depot … the staff was very accommodating, friendly & helpful about the surrounding areas … hotel is beautiful & immaculately maintained.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Travelled with group
Stayed 1 night in Sep 2024

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel I recommended this hotel it is in walking distance to great restaurants and shopping
Stayed 3 nights in Sep 2024

10/10 Excellent

vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Would definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Hotel upgraded our room from standard to a king
Stayed 1 night in Sep 2024

10/10 Excellent

Caitlin

Stayed 1 night in Jul 2024