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 Durban •1 Room
 Durban • 1 Room
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The Balmoral Hotel

4-star property
125 OR Tambo Parade, Durban, KwaZulu-Natal 09 725 22 184
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3.8 out of 5
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See all 4 ebookers Reviews

"Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach. " More

By a verified traveller on Tue 11 Jun 2024

Points Of Interest

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Executive Room, Sea Facing

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Sea Facing

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Sea Facing

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, 1 Bedroom, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Studio Non Sea-Facing

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at The Balmoral Hotel, you're just a quick walk from Golden Mile. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Halal dishes while dining at restaurant
  • Buffet breakfast served daily for a fee
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • Steps from Golden Mile and Durban Funworld
  • Airport and casino shuttle service available for a fee

The Balmoral Hotel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Balmoral Hotel

Everyone (3) Couples (1)
5 out of 5
Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach.

Posted by on 11 Jun 2024

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Comment from Hotel Management

11 Jun 2024 by Zaheera Omar

Dear Lihor, Thank you for choosing our hotel, and for taking the time to write a review! Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. Warm Regards

4 out of 5
Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.

Posted by on 25 Aug 2023

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Comment from Hotel Management

26 Aug 2023 by Zaheera

Dear Valued Guest, Thanks for the time to review the Balmoral Hotel. We always strive to exceed the needs of our guests, and we have noted your comments and apologize for the inconvenience. We look forward to welcoming you back at Balmoral Hotel Durban! Warm Regards

1 out of 5

Seafront hotel, clearly seen better days

Pros: Nothing
Cons: Everything
Location: Seafront, great location
Nothing positive to say. Worst reception staff in memory. Shower was either hot or cold every 30 seconds, could be dangerous for elderly person. Constant knocking at door or ringing by staff who had already been told many times about my reservation. Worst example - security entered unannounced with "guest" who wanted to view room. Strange?? Breakfast poor - I went to local restaurant after one morning. Couldnt even arrange taxi on departure. Have been in SA for 20 years now all over and in every type of accomodation. My worst ever experience. Its supposed to be 4* - biggest joke since Brexit. One exception - my room attendant was fabulous and did an excellent job. I guess it was cheap but in SA that does not provide this level of incompetence.

Posted by , from uk on 2 Aug 2016

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5 out of 5
Sehr zu empfehlen. Toller Service, gutes Frühstück.

Posted by , from Berlin on 19 Nov 2018

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About the The Balmoral Hotel

Location 125 OR Tambo Parade, Durban, KwaZulu-Natal 4000

Property Features

There's a restaurant on site. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the family-friendly The Balmoral Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Durban hotel.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle and casino shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Balmoral Hotel offers 95 air-conditioned accommodations with minibars and a safe. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. This Durban hotel provides complimentary wireless Internet access. 42-inch plasma televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Restaurant – This restaurant specialises in Halal dishes and serves breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Skydiving nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Balmoral Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 550.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Balmoral Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 185 per person
  • Airport shuttle fee: ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: ZAR 50 (one-way)
  • Rollaway bed fee: ZAR 550.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balmoral Durban
  • Balmoral Hotel Durban
  • Balmoral Hotel
  • The Balmoral Hotel Hotel
  • The Balmoral Hotel Durban
  • The Balmoral Hotel Hotel Durban

You should know

  • Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.