4/10 Poor
Sourjya
Travelled with family
11 Apr 2023
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sourjya
Stayed 1 night in Apr 2023
The Citi Residenci Hotel - Durgapur
3.0 star property
Choose dates to view prices
Photo gallery for The Citi Residenci Hotel - Durgapur
Reviews
3.43.4 out of 10
Popular amenities
- Bar
- Spa
- Pool
- Housekeeping
- Parking included
- Air conditioning
Explore the area
Shahid Khudiram Sarani, Durgapur, WB, 713216
- Junction Mall2 min walk
- Bhabani Pathak's Tilla2 min drive
- Visva Bharati University56 min drive
- Durgapur (RDP-Kazi Nazrul Islam)50 min drive
Room options
View all photos for Super Deluxe Room
Super Deluxe Room
- 21 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room
Deluxe Room
- 20 sq m
- Sleeps 3
- 1 King Bed
View all photos for Suite Room
Suite Room
- 30 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Standard Room
Standard Room
- 16 sq m
- Sleeps 2
- 1 King Bed
View all photos for Club Premium Room
Club Premium Room
- 25 sq m
- City view
- Sleeps 3
- 1 King Bed
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About this property
The Citi Residenci Hotel - Durgapur
Hotel with 4 restaurants, steps from Junction Mall
This smoke-free hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, 2 bars/lounges, a snack bar/deli and a coffee shop/cafe are on-site. Change of towels is available on request
The Citi Residenci Hotel - Durgapur offers 91 air-conditioned accommodations, with free toiletries. This individually decorated accommodation has separate sitting areas. Beds feature down duvets. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.
This Durgapur hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
VISSRANTI has 3 treatment rooms. Services include deep-tissue massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at The Citi Residenci Hotel - Durgapur , you're just a quick walk from Junction Mall. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
- Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
- Free self-parking
- Drinking and dining options include 4 restaurants, a coffee shop and 2 bars/lounges
- Take a swim in the outdoor pool
- Treat yourself to Thai massages or aromatherapy at VISSRANTI
- Amenities include a lift, an ATM and coffee/tea in a common area
- 0.1 mi (0.1 km) from Junction Mall and 24.3 mi (39.1 km) from Satabdi Park
The Citi Residenci Hotel - Durgapur offers its guests a full-service spa and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.
The Citi Residenci Hotel - Durgapur also features spa services, coffee/tea in common area, and an ATM. Self parking is free.
This 3-star Durgapur hotel is smoke free.
The hotel hosts a free manager's reception daily.
The Citi Residenci Hotel - Durgapur has 4 restaurants on site.
Languages
English, Hindi
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- Free uncovered self parking on site
Food and drink
- 2 bars/lounges
- 4 restaurants
- A coffee shop/cafe
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Things to do
- Full-service spa
- Outdoor pool
Family friendly
- Outdoor pool
- Snack bar/deli
Conveniences
- 24-hour front desk
- ATM
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
Full-service spa
- 3 treatment rooms
- Aromatherapy
- Deep-tissue massages
- Spa open daily
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Height-adjustable showerhead
- Lift
- Low-height electrical sockets in bathroom
- Phone accessibility kit
- Raised toilet seat
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
Room amenities
Bedroom
- Down comforter
- Pillow menu
Bathroom
- Free toiletries
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 32-inch LED TV with digital channels
More
- Air conditioning
- Desk
- Individual decor
- Iron/ironing board on request
- Phone
- Separate sitting area
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at The Citi Residenci Hotel - Durgapur
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for INR 750.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Rollaway bed fee: INR 750.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
The Citi Residenci
The Citi Residenci Durgapur
The Citi Residenci Hotel - Durgapur Hotel
The Citi Residenci Hotel - Durgapur Durgapur
The Citi Residenci Hotel - Durgapur Hotel Durgapur
The Citi Residenci Hotel - Durgapur Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 3 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
5.4/10
Cleanliness
6.8/10
Staff & service
4.0/10
Amenities
5.4/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
4/10 Poor
Verified traveller
Business traveller
8 Dec 2022
Liked: Staff & service
Disliked: Room comfort
Incredibly noisy due to functions in adjacent buildings, impossible to sleep. Hot water had a pungent sulfuric stench and was cold within 5 minutes. Staff are pleasant and helpful but I would not stay here again.
Verified traveller
Stayed 3 nights in Dec 2022
2/10 Terrible
Trinanjan
Travelled with family
6 Aug 2022
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I flew in from Singapore and checked in late, but had informed the desk that I shall be doing so. The room given to me was not fit for human habitat. The bed linen was soiled, pillow covers dirty, walls swollen and several chunks of plaster falling off and clinging like old aged wrinkled skin.. the mirror silvering was off and extremely dirty. Did not dare enter the bathroom. I decided that I won’t be able to stay in that room as it’s literally the worst I have seen in my last 13 years of traveling.
Thankfully - the floor manager was good. Upon calling him, he was swiftly able to shift me to a different room and that room was fine, no complaints for that.
I do not know if this was a one off aberration at this place or if it’s common practice - but my initial experience of the room given to me was sheer terrible. Kudos to the staff of course - prompt in action and amicable
Trinanjan
Stayed 2 nights in Aug 2022