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Crowne Plaza Düsseldorf-Neuss by IHG

4.0 star property

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Photo gallery for Crowne Plaza Düsseldorf-Neuss by IHG

Hypo-allergenic bedding, in-room safe, laptop workspace
Point of interest
Sauna, massages
Point of interest
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
Rheinallee 1, Neuss, NW, 41460
  • Medienhafen
    ‪9 min drive‬
  • Konigsallee
    ‪10 min drive‬
  • Rhine Promenade
    ‪11 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Düsseldorf-Neuss by IHG

Pet-friendly hotel connected to the convention centre in Neuss with a full-service spa
A full-service spa, an indoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Crowne Plaza Düsseldorf-Neuss by IHG offers 246 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. 34-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the overall property condition at Crowne Plaza Düsseldorf-Neuss by IHG. During your stay, you'll be connected to the convention centre and just a quick walk from Rhine. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • 6 minutes by car from St. Quirinus Neuss and 9 minutes from Medienhafen
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Düsseldorf-Neuss by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Crowne Plaza Düsseldorf-Neuss by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Neuss hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
RIVERSIDE Bar&Restaurant – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 17 per day)
  • Street parking available
  • Covered parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21.50 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • RIVERSIDE Bar&Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (43,056 square foot of space)

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.50 per person
  • Covered self-parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 17 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Crowne Plaza Düsseldorf-Neuss by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 348 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Hawa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Tristram

Stayed 3 nights in Dec 2024

6/10 Okay

Ulrich

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ilse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Stayed 1 night in Nov 2024

8/10 Good

Christoph, New York

Stayed 2 nights in Jun 2024

8/10 Good

Connor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gregg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Sigi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent Hotel near Düsseldorf
Stayed 2 nights in Oct 2024

10/10 Excellent

Benoît

Stayed 1 night in Oct 2024

8/10 Good

Krista

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Mehmet, Istanbul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took money from my account twice. I'm trying to get it back.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Sep 2024

2/10 Terrible

Hector

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The checkin was a nightmare.
Stayed 1 night in Aug 2024

2/10 Terrible

Muamar

Disliked: Cleanliness, amenities
Not Happy
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremy

Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Hidayet

Stayed 2 nights in Jul 2024

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view. The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Stayed 2 nights in Jul 2024

2/10 Terrible

Anjan

Stayed 1 night in Jul 2024

4/10 Poor

Wanesa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay during our time at the Euros!
The facilities were very nice, the staff were friendly, and the breakfasts were great. They even gave out complimentary ice creams during the 29°C weather, which was a nice touch. I'd recommend this hotel. Danke!!
Stayed 5 nights in Jun 2024

10/10 Excellent

Roderick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Lloyd

Stayed 4 nights in Jun 2024

10/10 Excellent

aleksandra

Stayed 1 night in Jun 2024