"Nice selection of hot drinks in the room first night - disappointed they didn’t restock " More
11 Oct 2023 by Ihr Team vom Mercure Hotel Düsseldorf City Nord
Sehr geehrte Najwa,vielen Dank für Ihren Kommentar.Es freut uns zu hören, dass Sie mit der Sauberkeit der Zimmer und dem Service zufrieden waren. Unser Team ist stets bemüht, unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir sind stolz darauf, dass unser Hotel in gutem Zustand ist und unsere hohen Hygiene- und Präventionsmaßnahmen erfüllt werden.Wir bedauern jedoch, dass die Sauberkeit des Zimmers nicht Ihren Erwartungen entsprach. Wir nehmen Ihr Feedback sehr ernst und werden es nutzen, um unsere Standards weiter zu verbessern. Wir möchten uns für die Unannehmlichkeiten entschuldigen und hoffen, dass Sie uns die Gelegenheit geben, Ihnen bei Ihrem nächsten Besuch in Düsseldorf ein besseres Erlebnis zu bieten.Hoffentlich besuchen Sie uns wieder einmal.Freundliche Grüße,Ihr Team vom Mercure Hotel Düsseldorf City Nord
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel Düsseldorf City Nord. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Mercure Hotel Düsseldorf City Nord offers 190 accommodations with a safe and coffee/tea makers. Smart televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Mercure Hotel Düsseldorf City Nord has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.