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Residenz Hotel Eurostar

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Photo gallery for Residenz Hotel Eurostar

Pillow-top beds, in-room safe, desk, blackout curtains
Front of property
Pillow-top beds, in-room safe, desk, blackout curtains
Daily buffet breakfast (EUR 5 per person)
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Merowingerstraße 84, Düsseldorf, NW, 40225
  • University of Duesseldorf
    8 min walk
  • Subway
    2 min walk
  • Düsseldorf Kopernikusstraße Bus Stop
    1 min walk
  • Neuss (ZOQ)
    19 min drive

Room options

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Superior Double Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About this property

Residenz Hotel Eurostar

Hotel in Düsseldorf, near Konigsallee
This smoke-free hotel features a snack bar/deli, self parking and dry cleaning. WiFi in public areas is free. Other amenities include a computer station, free newspapers and tour/ticket assistance.
Residenz Hotel Eurostar offers 37 accommodations with tablet computers and a safe. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 26-inch flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Residenz Hotel Eurostar, you're just a quick walk from University of Duesseldorf. You'll find features such as free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served weekdays for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Konigsallee and a few minutes from Mitsubishi Electric Hall
  • Dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Residenz Hotel Eurostar. Parking is available for a fee.

This Düsseldorf hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:30 AM.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (surcharge)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 5 per person
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5.00 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 per person
  • Pet fee: EUR 5.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Residenz Eurostar Duesseldorf
Residenz Hotel Eurostar Duesseldorf
Residenz Eurostar
Residenz Hotel Eurostar Düsseldorf
Residenz Eurostar Düsseldorf
Residenz Eurostar
Hotel Residenz Hotel Eurostar Düsseldorf
Düsseldorf Residenz Hotel Eurostar Hotel
Hotel Residenz Hotel Eurostar
Residenz Eurostar Dusseldorf
Residenz Hotel Eurostar Hotel
Residenz Hotel Eurostar Düsseldorf
Residenz Hotel Eurostar Hotel Düsseldorf

Residenz Hotel Eurostar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 217 reviews" "
Rating 8 - Good. 92 out of 217 reviews" "
Rating 6 - Okay. 46 out of 217 reviews" "
Rating 4 - Poor. 14 out of 217 reviews" "
Rating 2 - Terrible. 8 out of 217 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Melvyn

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basic
The term you pay is what you get genuinely fit this hotel! Struggled to check in after 9:30 beds and pillows uncomfortable. Breakfast basic. Most hotels where booked so process of illumination ended up here!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Residenz Eurostar when I am in Düsseldorf - very familiar and cosy. There is a Rewe supermarket nearby, conveniently!
Stayed 6 nights in Aug 2019

8/10 Good

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Nice hotel. From the outside, it doesn’t look very nice, but my room was fine. Elevator was helpful. Breakfast was pretty good. Next to a bus stop for easy trip to center city or train station.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Duo
We stayed for 2 nights on the 5th floor. Enjoyable stay as we’d been doing hostels most of our trip. Breakfast was amazing!! Staff were friendly.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is not the Ritz-Carlton, BUT - if you want a really decent night's sleep in a VERY CLEAN bed in a nice room with a REALLY clean bathroom at a very reasonable price, this is the place. We stayed at this hotel on two different occasions this spring, and if we ever had occasion to come to Duesseldorf again, this is the place we would definitely stay again.
Stayed 2 nights in Apr 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
Located in a residential area so free parking was available but hard to come by if arriving late at night. I used the secured parking twice. The Hotel is located in the city so it was a good location for me to use as a base for sight seeing both Dusseldorf & Koln areas. I would stay there again if I'm in the area.
Stayed 3 nights in Oct 2018

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel. clean rooms and nice staff
Stayed 1 night in Sep 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for local transport
Pleasant stay with helpful staff. Everything kept clean & tidy. Convenient to have breakfast available.
Stayed 7 nights in Aug 2018

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Very clean and comfortable room. Well equipped. Friendly welcome at reception.s
Stayed 3 nights in Mar 2018

8/10 Good

aihab

Liked: Cleanliness, staff & service
Good staff , medium infrastructure
Shower had hot water and pressure issues , rooms had no temperature control so i was sweating and had to keep the window open and suffer the noise. Staff is friendly and good transportation connections around
Stayed 4 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed somewhere cheap to stay in Dusseldorf while visiting the university and this was the best option. Needed a little walk from public transport, but otherwise fine, especially for the price!
Stayed 3 nights in Jan 2018

8/10 Good

FAN

Liked: Cleanliness
Convenient for low cost travelers
I was looking for a reasonably priced stay in Dusseldorf during the crazy fair days in October, so this was not a bad choice compared to the crazy prices at that time.

6/10 Okay

michael, wrexham

Liked: Staff & service
Disliked: Room comfort
To far from city centre
The outside of the hotel is off putting but inside is okay.Breakfast is continental but fair. Staff very good and most helpful as my German is nil but the gentleman's English was very good he act as a interpreter when we met friends..

8/10 Good

Darrell, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Staff was very helpful with directions and any questions I had during my 3 night stay, and also spoke very good English.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to travel
Pleasant nights, near train station, walkable area, fast to get in out in the town

4/10 Poor

Ibrahim, Poland

Disliked: Staff & service, property conditions & facilities
Bad Hotel and cheating manager
I booked the hotel from the website Hotels.com with rate 30 Euro for one night by my Master Card, when I asked to extend with the same rate the receptionist confirmed yes will be with the same rate, but after staying another 2 days and after back from work I found a recipt at my room with different rate charge and in addition the hotel manager take the money from my master card without a permission from me that mean the hotel untrused with the guest either with the current rate and with the confidential date which provided by the system to use it as he can for example "the master card" I can't recommend this hotel for anyone who want to stay in as the manager cheating the guest and take their money from the master or visa card without any permission, and he can do it even after you leave the hotel in addition his behaviour not good with guest.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night conference stay
I stayed 2 nights for a conference. The room was large and comfortable, in good condition, and good value. The breakfast was acceptable though nothing special.

4/10 Poor

tim, moscow

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Actually it was bad
The room was tiny Breakfast was pretty poor Every thing else was OK I guess

8/10 Good

Kai Fun, beringen

Liked: Staff & service, property conditions & facilities, room comfort
okay for this price
Hotel is quite okay, breakfast could be better tho, hotel is 2mins walk from tramstation

8/10 Good

Stephan, Malta

Liked: Cleanliness, staff & service, property conditions & facilities
A good practical hotel
A good hotel for a business traveller even if rooms do not have a lot of space

10/10 Excellent

Celia, Co. Wexford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely little hotel
A beautiful clean hotel, tram around the corner; I would gladly stay there again. I had a top floor room, extra nice. Wonderful breakfast also.

10/10 Excellent

Bob M, Bluffton,SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Friendly service.

4/10 Poor

Steve elliott, Durham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs improvement. Ok for a 1 night stop
Spent 4 nights here. Severely disappointed in the hotel. Breakfast was shocking. Rooms were ill equipped. No coffee making facilities in the room. Mould in the shower. The pillows (if you can call them that) we're absolutely shocking and barely usable. The the hotel itself was extremely noisey as the corridors are all bare. Cleaner comes round early and knocks you out of bed. They knock then try to enter the room 3 seconds later!! The hotel will charge you 8 euros a night for parking however there is parking just at the hotel front door which is free. We just parked on the grass with no issues. All in all. Would I stay here again? Only if I was desperate and it was for a one night stop over. Definitely not a hotel to feel comfortable in.