Sheraton Duesseldorf Airport Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Duesseldorf Airport Hotel

Terrace/patio
Lobby
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Junior Suite, 1 Bedroom, Non Smoking | Living room | LCD TV, pay films

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Terminal Ring 4, Düsseldorf, NW, 40474
  • Messe Düsseldorf Hall
    6 min drive
  • Congress Centre Duesseldorf
    6 min drive
  • PSD Bank Dome
    7 min drive
  • Düsseldorf (DUS-Düsseldorf Intl.)
    8 min walk

Room options

Premium Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

Executive Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Duesseldorf Airport Hotel

Eco-certified Düsseldorf hotel in Stadtbezirk 5 with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Change of bedsheets is available on request
Sheraton Duesseldorf Airport Hotel offers 195 accommodations with a safe and free newspapers. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Duesseldorf Airport Hotel. During your stay, you'll be close to Messe Düsseldorf. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Messe Düsseldorf and 9 minutes from Düsseldorf Christmas Market
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 6426 square feet (597 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Sheraton Duesseldorf Airport Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:30 AM.
Sheraton Duesseldorf Airport Hotel has a restaurant on site.
On Chocks – This lobby lounge only serves light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Chocks

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 6,426 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Grab bar near toilet (95 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

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Sheraton Duesseldorf Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1002 reviews" "
Rating 8 - Good. 341 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The WiFi connection was really poor in my room. Had to use the network cable to get decent connection but even then it was slow.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
my bedding had a bad smell of sweat. Unusual but that was the case... stayed there because I had a very early flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for the traveler
Stayed 1 night in Sep 2024

10/10 Excellent

Hideyuki

Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

ISRAEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Flavio, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so very conveniently located just a few meters from the airport terminal which makes it very easy for short stays during layovers. The staff at the concierge were extremely helpful and kind. The room itself was spacious and very comfortable. In addition, I loved the fact that there was an espresso machine with the two pods, which I was able to use first thing in the morning as I had to depart at 5:00am. Finally, I am a smoker, and I was very please to discover that the hotel had a covered smoking area in the open terrace area. I highly recommend this hotel and would happily stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great…property too!!
Stayed 1 night in Aug 2024

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
it was a night layover - no extended stay to comment on.
Stayed 1 night in Jul 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for early morning flight
Stayed 1 night in Aug 2024

10/10 Excellent

Samer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Maria M

Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I received a free upgrade. Too bad I only stayed 1 night. Next time, this will be my hotel of choice.
Stayed 1 night in Aug 2024

2/10 Terrible

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Tahj

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient property, nice, comfortable rooms, no noise, excellent facilities
Stayed 2 nights in Jul 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel. Shame about self check-in
Self check in was very strange… it did not feel like a high end hotel, but more like EasyHotel. The room Service was really terrible. I ordered salmon with risotto and received salmon with some sort of baby puree which I assume was meant to be mash. Staff were nice. Great location and very clean room.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s the one floor, the rooms are very clean. It’s good size the bathroom well off television has channels, which are English. Very quick and efficient. Easy spot for Uber. Pick up as well as the connection. Only 15 minutes away from downtown.
Stayed 1 night in Jul 2024

10/10 Excellent

sabrina

Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel to stay if your travelling
Excellent will recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Hemasree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and patient. We can not thank them enough. Thank you for the lovely experience!
Stayed 1 night in Jul 2024

6/10 Okay

Lukene

Liked: Cleanliness, staff & service
A/C was not working properly
Stayed 1 night in Jul 2024