Skip to main content
Beginning of main content
4.3 out of 5

"We asked the concierge desk to assist with a simple task of printing some documents (2-3 pages). Unfortunately, despite hours of time given to do the ... " More

By a verified traveller on Thu 08 Mar 2018

Enter dates to see availability

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Deluxe Double Room (Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Steigenberger Icon Parkhotel Düsseldorf. During your stay, you're just a quick walk from Konigsallee. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Hofgarten and German Opera at River Rhein
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Steigenberger Icon Parkhotel Düsseldorf ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Steigenberger Icon Parkhotel Düsseldorf

Everyone (6) Couples (5) Business (2) Family (2) Other (1)
3 out of 5

Staff not reliable

We asked the concierge desk to assist with a simple task of printing some documents (2-3 pages). Unfortunately, despite hours of time given to do the task - we emailed the documents early in the day - this was not done by the time we arrived in the evening. For a 5 star property, such lapse in attention and follow-through is not acceptable.

Posted by on 8 Mar 2018

Was this review helpful to you?
Comment from Hotel Management

19 Mar 2018 by Carsten Fritz

Good morning, I am sorry to read about your negative experience at our hotel and apologize for the mistakes made by our team. You are right in being upset about it. In any case, should you return to Düsseldorf it would be great to show you our true hospitality as what you have described does not reflect the service we normally provide. Please feel free to contact my office directly. In the meantime I remain. Best regards, Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf

5 out of 5

Lovely Central Hotel

We very much enjoyed our stay and will return again!

Posted by on 9 Dec 2016

Was this review helpful to you?
5 out of 5

Weekend Trip

Nice hotel, in the middle of centre, vallet parking, clean room, plenty of space, nespresso machine.

Posted by on 19 Apr 2016

Was this review helpful to you?
5 out of 5

Posted by on 26 Jan 2024

Was this review helpful to you?
Comment from Hotel Management

31 Jan 2024 by Guntram Weipert

Guten Morgen,vielen Dank für diese tolle Bewertung und Ihrem Aufenthalt in unserem Haus.Schon heute freuen wir uns auf Ihren nächsten Besuch!Mit freundlichem GrußGuntram WeipertGeneral ManagerSteigenberger ICON Parkhotel Düsseldorf

5 out of 5
DANKE

Posted by on 12 Jan 2024

Was this review helpful to you?
Comment from Hotel Management

15 Jan 2024 by Guntram Weipert

Guten Morgen,wir sagen DANKE für diese tolle Bewertung und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichem GrußGuntram WeipertGeneral ManagerSteigenberger ICON Parkhotel Düsseldorf

4 out of 5
Le tout etait parfait, sauf la qualite du resto

Posted by on 19 Sep 2022

Was this review helpful to you?
5 out of 5

Posted by on 3 Sep 2019

Was this review helpful to you?
4 out of 5
Historia kiinnostava ja näkyvillä. TV ei toiminut...

Posted by on 4 Jun 2019

Was this review helpful to you?
3 out of 5
Zimmer sind in die Jahre gekommen; Klimaanlage funktionierte nicht richtig, mobiler Heizkörper war notwendig

Posted by on 20 Mar 2018

Was this review helpful to you?
Comment from Hotel Management

22 Mar 2018 by Carsten Fritz

Guten Morgen, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu schildern. Ich möchte mich dafür entschuldigen, dass wir Ihre Erwartungen nicht erfüllt haben. Aufgrund des erneuten Wintereinbruchs hatten wir in den letzten zwei Tagen Probleme mit unserer Heizungsleistung. Dieses wurde aber bereits behoben. Ich hoffe sehr, dass wir von Ihnen die Möglichkeit bekommen, uns erneut zu beweisen. Wir alle hier freuen uns aber, Sie hoffentlich bald wieder im Steigenberger Parkhotel begrüßen zu dürfen. Mit herzlichen Grüßen Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf

4 out of 5

Zentral gelegenes Hotel mit technischen Mängeln

Pros: Champagnerfrühstück
Cons: Technische Mängel für ein Hotel dieser Güteklasse müssen beseitigt werden
Location: Geniale zentrale Lage am Kö
- Probleme mit dem Aufzug, da elektronische Zimmerkarte wiederholt entmagnetisiert - Dusche undicht - Türklinke zum Bad defekt

Posted by , from Zürich on 11 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

14 Dec 2017 by Carsten Fritz

Guten Morgen, vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt bei uns zu bewerten. Dass wir Sie mit unserer Lage überzeugen konnten, freut uns sehr. Ihre kritischen Worte nehmen wir dankend an und werden diese mit dem technischen Leiter besprechen. Wir würden uns sehr freuen, Sie bald wieder bei uns zu begrüßen und verbleiben bis dahin Mit freundlichem Gruß Carsten Fritz General Manager Steigenberger Parkhotel Düsseldorf

About the Steigenberger Parkhotel Düsseldorf

Location Koenigsallee 1a, Düsseldorf, NRW 40212

Renovations + Closures

The property will be renovating from 15 October 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:

  • Hallway

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Steigenberger Icon Parkhotel Düsseldorf offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 6405 square feet (595 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Steigenberger Icon Parkhotel Düsseldorf. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Düsseldorf hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • 6405 sq ft of conference space
  • 595 sq. m of conference space
  • Built in 1902
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Düsseldorf Central Station (2.2 km / 1.4 mi)
  • Metro station: Heinrich-Heine-Allee U-Bahn (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Steigenberger Icon Parkhotel Düsseldorf offers 129 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Children's dressing gowns
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

Steigenberger Icon Parkhotel Düsseldorf has a restaurant on site.

Jones Brasserie – Overlooking the garden, this brasserie specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 60 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 46 per person
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (984 ft away)
  • Pet fee: EUR 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parkhotel Steigenberger
  • Steigenberger Parkhotel
  • Steigenberger Parkhotel Duesseldorf
  • Steigenberger Parkhotel Hotel
  • Steigenberger Parkhotel Hotel Duesseldorf
  • Steigenberger Parkhotel Düsseldorf Hotel Duesseldorf
  • Steigenberger Parkhotel Düsseldorf Hotel
  • Steigenberger Parkhotel Düsseldorf Duesseldorf
  • Hotel Steigenberger Parkhotel Düsseldorf Düsseldorf
  • Steigenberger Parkhotel Düsseldorf Hotel Düsseldorf
  • Steigenberger Parkhotel Düsseldorf Hotel
  • Steigenberger Parkhotel Düsseldorf Düsseldorf
  • Düsseldorf Steigenberger Parkhotel Düsseldorf Hotel
  • Hotel Steigenberger Parkhotel Düsseldorf
  • Steigenberger Parkhotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.ebookers.fi/Düsseldorf-Hotels-Steigenberger-Icon-Parkhotel-Düsseldorf.h25697-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Düsseldorf-Hotels-Steigenberger-Icon-Parkhotel-Düsseldorf.h25697-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Düsseldorf-Hotels-Steigenberger-Icon-Parkhotel-Düsseldorf.h25697-p2.Hotel-Reviews?rm1=a2&