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Van der Valk Hotel Düsseldorf

4.0 star property

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Photo gallery for Van der Valk Hotel Düsseldorf

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)
Lobby
Suite, 1 King Bed | Living area | 37-inch flat-screen TV with satellite channels, TV
King Size Suite | Living area | 37-inch flat-screen TV with satellite channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Am Huelserhof 57, Düsseldorf, NW, 40472
  • PSD Bank Dome
    ‪10 min walk‬
  • Congress Centre Duesseldorf
    ‪8 min drive‬
  • Duesseldorf Grafenberg Wildlife Park
    ‪9 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Murphy Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Size Suite

King Size Suite | Living area | 37-inch flat-screen TV with satellite channels, TV

King Size Suite

  • 65 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room Panorama view - 1 Double Bed

Comfort Room Panorama view - 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room Panorama view - 1 Double Bed

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, Multiple Beds

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Van der Valk Hotel Düsseldorf

Eco-certified hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Van der Valk Hotel Düsseldorf offers 194 accommodations with laptop-compatible safes and complimentary bottles of water. 37-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Van der Valk Hotel Düsseldorf, you're just a quick walk from PSD Bank Dome. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Restaurant ZiZou
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from Messe Düsseldorf and 9 minutes from Konigsallee
  • Cats and dogs welcome for a fee
Van der Valk Hotel Düsseldorf offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Van der Valk Hotel Düsseldorf. Self parking is free.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Restaurant ZiZou – This restaurant specialises in Modern European cuisine and serves breakfast and dinner.
Brasserie Max – This brasserie specialises in Italian cuisine and only serves lunch. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 19.50 for adults and EUR 9.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie Max
  • Restaurant ZiZou

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 for adults and from EUR 9.75 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

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Van der Valk Hotel Düsseldorf Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1003 reviews
Rating 8 - Good. 266 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mirja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The "girls" in reception were wonderfull. They helped us so many ways!
Stayed 3 nights in Nov 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for the airport or a concert at PSD Bank Dome. There isn’t anything else around but the hotel has a great bar and the restaurant is excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Van Der Valk hotel is absolutely stunning inside, the rooms are very spacious and comfortable. I didnt use the Restaurant so i cannot advise on that but thr Bar is comfortable ,but service can be slow when busy ,only to be expected. Overall i highly rate it
Stayed 2 nights in Nov 2024

8/10 Good

Maria-Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
More than anything I liked the King size bed and mattress and the bathroom , equality materials and hot water at all times. It should be considered having kettles in the hotel rooms.
Stayed 3 nights in Nov 2024

4/10 Poor

Nour

Business traveller
Liked: Property conditions & facilities
I had unfortunately one of the worst experience in this hotel. Staff is nice and room is spacious (I had rented the familial suite) But when I entered my toilet garbage was full. In addition the room was freezing. When I informed the reception they just went to cleaned the room but it was still freezing. The next day at 6:30am someone tried to enter my room. Turned out it was the staff responsible to fix the AC. And they tried to enter again at 7am and 7:30am. This was crazy. Apparently the system had put my room empty by mistake and the staff was supposed to change my room. I asked to change my room. No compensation was done by the hotel. I was very disappointed my room especially that my room was over-valued.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The hotel was very clean, the room was large and comfortable. The staff were very friendly and helpful. I will be booking this hotel for my next trip to Düsseldorf.
Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

SAEMA

Stayed 1 night in Oct 2024

10/10 Excellent

Norbert, Wiesbaden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the Dome
Stayed 1 night in Oct 2024

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms need more light and the hotel does not have an airport shuttle. Otherwise great stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Indy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great, lovely hotel but not very easy to get to say nearest cafe or restaurant for breakfast, as the onsite breakfast was a little high in price, me and my son had to get an uber to the nearest McDonald's, we then got a e-scooter back.
Stayed 1 night in Jul 2024

10/10 Excellent

Gokhan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Indrit

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff and very clean
Stayed 2 nights in Jun 2024

4/10 Poor

Oussama, Mission viejo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in May 2024

10/10 Excellent

Leslie

Stayed 2 nights in May 2024

10/10 Excellent

Mervi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for one night stay
Stayed 1 night in Apr 2024

10/10 Excellent

chris, great missenden

Liked: Cleanliness, staff & service, property conditions & facilities
Big room. Good coffee machine. Very good gym.
Stayed 1 night in Mar 2024

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van der Valk Düsseldorf
Amazing hotel and the restaurant is fabulous
Stayed 2 nights in Mar 2024

8/10 Good

fida

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible staff
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dzemalj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family suite was great for our stay.
Stayed 6 nights in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Gintaras

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023