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4.5 out of 5

"Traditional and expensive but you get what you pay for - very good " More

By a verified traveller on Sun 30 Jun 2019

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Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Grand Hotel Eastbourne. During your stay, you're just a quick walk from Western Lawns. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, massages or facials at Health Club
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Steps from Western Lawns and Eastbourne Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Grand Hotel Eastbourne ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand Hotel Eastbourne

Everyone (13) Couples (2) Family (2)
5 out of 5

Posted by on 25 Aug 2020

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Comment from Hotel Management

8 Sep 2020 by Guest Services

Thank you for your recent stay, we look forward to welcoming you back again soon! Kind Regards

5 out of 5

Posted by on 14 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Guest Relations

Thank you for your recent stay

5 out of 5

Posted by on 13 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Guest Relations

Thank you for your recent stay

4 out of 5
Traditional and expensive but you get what you pay for - very good

Posted by on 30 Jun 2019

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Comment from Hotel Management

17 Aug 2019 by Guest Relations

So pleased you enjoyed your stay! We hope to see you again!

4 out of 5
old fashion standards the staff were eager to help with luggage and to give directions

Posted by on 14 Apr 2019

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5 out of 5

Posted by on 25 Mar 2019

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5 out of 5
A delightful hotel and our stay was wonderful. One small warning is that, if you want fried eggs for breakfast, then you need to order them at the table - the buffet has only scrambled eggs.

Posted by , from Newmarket on 12 Dec 2018

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5 out of 5
Excellent quality, all was great. The staff, food and facilities were above average.

Posted by , from Kent on 17 Nov 2018

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4 out of 5
Lovely hotel and location. Bedroom was a little small.

Posted by on 9 Oct 2018

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5 out of 5
Our third visit to the Grand and we really enjoy it hence returning.

Posted by on 18 May 2018

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Property Features

The Grand Hotel Eastbourne offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, a hot tub, and a steam room are also featured at the luxury The Grand Hotel Eastbourne. This 5-star Eastbourne hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1875
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Eastbourne Station (1.7 km / 1.1 mi)

Room Amenities

The Grand Hotel Eastbourne offers 152 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers. This Eastbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:30 AM.

Mirabelle Restaurant – This fine-dining restaurant serves lunch and dinner. Reservations are required.

Garden Grill – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Health Club has 8 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Hot stone massage
  • Hot tub in spa
  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pets are not permitted in the common areas of the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

  • Car not required
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 24 for adults and from GBP 12 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eastbourne Grand Hotel
  • Grand Eastbourne
  • Grand Hotel Eastbourne
  • The Eastbourne Eastbourne
  • The Grand Hotel Eastbourne Hotel
  • The Grand Hotel Eastbourne Eastbourne
  • The Grand Hotel Eastbourne Hotel Eastbourne

You should know

  • The seasonal pool will open on 01 April and close on 03 November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of the Small Luxury Hotels of the World.

  • Green Tourism Programme
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