Victorian Eastbourne hotel in Eastbourne City Centre with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, a front desk safe and free WiFi in public areas. Other amenities include a vending machine.
West Rocks Townhouse offers 44 accommodations with coffee/tea makers and free toiletries. 24-inch flat-screen televisions come with digital channels. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at West Rocks Townhouse. During your stay, you're just a quick walk from Eastbourne Bandstand. Features include free WiFi in public areas. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi
Amenities include a front desk safe, a lift and a vending machine
Steps from Eastbourne Bandstand and Eastbourne Heritage Centre
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls
As a guest of West Rocks Townhouse, you'll find a vending machine, a front desk safe, and a lift. WiFi is free in public spaces. A complete renovation of West Rocks Townhouse was completed in May 2021.
This Victorian Eastbourne hotel is smoke free.
Languages
English, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (GBP 9 per day)
Street parking available
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Accessibility
Lift
More
4 floors
Built in 1879
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
24-inch flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Tea bags/instant coffee
More
Desk
Desk chair
Heating
Iron/ironing board on request
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: GBP 15 per accommodation, per night
Only dogs and cats are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 9 per day (250 ft away)
Pet fee: GBP 15 per accommodation, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
West Rocks Hotel Eastbourne
West Rocks Hotel
West Rocks Eastbourne
West Rocks
West Rocks Hotel
OYO West Rocks Townhouse
West Rocks Townhouse Hotel
West Rocks Townhouse Eastbourne
West Rocks Townhouse Hotel Eastbourne
West Rocks Townhouse Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I loved my stay. The staff was warm and friendly. Everything in room was adequate and clean. We had nice shower too. The extras - candy in lobby / gracious friendly helpful staff, location on beach, and close to shops and food options and Eastbourne pier, , a great game / sitting room to have a drink in and a pool table. An old lift with character
We had a marvelous 2 nights here.
No carpark but street parking and it's free after 6pm. Also think they offer a discount at the reception but didn't need it.
A very nice receptionist told me all I needed to know.
A very old style lift to most floors but still had to take stairs to my room.
Room size was good, shower room on the other hand absolutely tiny!
The bed was very comfortable.
Wifi is excellent
The shower was lagging in power
Location along the seafront close to lots of restaurants and pubs.
Great value for what you get
The room was clean.
You are not allowed to take the room key out of the hotel as it's attached to a long piece of wood as shown in the video.
You get a breakfast bag to take away in the morning on check out.
Has a bar and pool table.
Lovely Hotel,has been said before,bit dated but so are a lot of the hotels in Eastbourne the room we stayed in a large double sea view was lovely the view over the sea was superb staff very friendly and helpful,for the price excellent value ,would stay again
Anthony
Stayed 2 nights in Aug 2024
8/10 Good
Dee
1 Sept 2024
Liked: Staff & service, amenities
Lovely as usual we love Eastbourne hotel was ok apart from the shower and it was very hot in our room has window dint open wide enough
Would highly recommend this hotel. We stayed for 2nts with our dog over August Bank Holiday and wouldn’t hesitate to go back. In great location close to seafront and town centre and walkable to Beachy Head. Staff were welcoming and gave good recommendations for dinner and also provided a leaflet with discount. The takeaway breakfast was also a great touch and unexpected.
Great staff, great location, complementary breakfast included ( croissants jam, yogurts and juice) but property needs refurbishment. It was a very good price though.
Room we stayed was redone in 2021 but that means painted over the old wallpaper and walls, yellow stains coming already through the paint. Twin no sea view room had poorly fitted bathroom linoleum, uneven floor with mouldy creased shower curtain that kept letting water through onto the bathroom floor. Shower head kept collapsing. Shame it wasn’t fully upgraded.
Friendly hotel, room had an amazing sea view. Loved how they had put a dog bed, left out a bowl of water and a bag of treats for our little dog. Already recommended to my doggy friends. We had a great stay…shame it was for only one night!
Very nice old building though showing it's age a bit. Owners are very nice and helpful and overall had a very pleasant stay. Very comfortable bed and lovely views over the sea.
The stay was amazing. We had a winderful view from the front of the building. The only small issue was we were not aware part of the hotel was being worked on which means we had scaffolding next to us. The workers didn't bother us much and mostly made noise/play the radio after 10am.
We only stayed one night for an event, great hotel super convenient for both dining out options and the sea front. Will definitely be back for a holiday.