Metropolis Resort

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Dates

December 2024

January 2025

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down duvets, in-room safe

Superior Room, Multiple Beds | Hypo-allergenic bedding, down duvets, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Breakfast available

Housekeeping

24/7 front desk

Explore the area

5150 Fairview Dr, Eau Claire, WI, 54701

Chaos Waterpark
1 min walk
Lowes Creek County Park
2 min walk
Action City
5 min walk
Eau Claire, WI (EAU-Chippewa Valley Regional)
21 min drive

Room options

Deluxe Suite, Multiple Beds

Sleeps 9
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Family Room, Multiple Beds

Sleeps 10
1 Queen Bed and 4 Queen Bunk Beds

Premier Suite, Multiple Beds

Sleeps 9
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Hypo-allergenic bedding, down duvets, in-room safe

Room, 2 Queen Beds

Sleeps 5
2 Queen Beds

Room, 1 King Bed with Sofa bed

Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Premier Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Sleeps 5
2 Queen Beds

Signature Room

Sleeps 6
2 Queen Beds OR 1 Single Sofa Bed

Superior Room, Multiple Beds

Sleeps 21
5 Queen Bunk Beds and 1 Queen Sofa Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Art Deco hotel with water park and lazy river

A water park (surcharge), an indoor pool and a restaurant are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available once per stay.

Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets. Guests can make use of the in-room fridges and microwaves.

Televisions come with cable channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Metropolis Resort. During your stay, you're just a quick walk from Chaos Waterpark. An indoor pool, a restaurant and a poolside bar are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

Enjoy a bite to eat at City Eats, a family restaurant that serves American cuisine
Full breakfast served weekends for a fee
Splash around at the water park with a lazy river or swim in the indoor pool
Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
On-site recreation includes mini golf, a playground and zip-lining
Guests have great things to say about the clean guestrooms and the helpful staff
Steps from Chaos Waterpark and 5 minutes on foot from Action City
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls and an off-lead area

Metropolis Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a 24-hour business centre on site. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Metropolis Resort.

This Art Deco Eau Claire hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.

City Eats – This family restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.

Monkey in the Middle – On-site restaurant. Open selected days.

Dairy Queen – On-site theme restaurant. Open selected days.

Languages

English

Property amenities

Parking and transport

Wheelchair-accessible parking available

Food and drink

Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

City Eats
Dairy Queen
Monkey in the Middle

Family friendly

Arcade/game room
Bowling alley
Children's pool
Cot (surcharge)
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Lazy river
Lifeguards on site
Mini golf
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Trampoline
Water park (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
Conference space

Outdoors

In a nature reserve
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar in shower
Handrails in stairways
Lift
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
3 floors
Art Deco architecture
Banquet hall
Built in 2008
Fireplace in lobby
Lifeguards
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Cot (surcharge)
Down comforter
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch HDTV with cable channels
Hulu
Netflix
Streaming services

Food and drink

Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 50.00

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 50.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 3 September to 12 September:

One of the swimming pools
Hot tub
Water park

The following facilities are closed for Christmas Eve and Christmas Day:

Bar/lounge
Dining venue
Hot tub
Swimming pool
Water park

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:

Children's pool
Indoor pool

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:

Bar/lounge
Restaurant

Access methods

Staffed front desk

Pets

Pets: USD 30 per pet, per night
Only dogs are allowed
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 25.0 per day.

Cots (infant beds) are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 21.99 per accommodation, per night

The resort fee includes:

Business centre/computer access
Housekeeping
Internet access
Laundry facilities
Parking
Phone calls
Self-parking
WiFi access (may be limited)
Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 9.99 to 15.99 for adults and USD 6.99 to 6.99 for children
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
Early check-in fee: USD 50.00 (subject to availability)
Late check-out fee: USD 50.00 (subject to availability)
Crib (infant bed) fee: USD 15.0 per day
Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolis Resort Hotel

Metropolis Eau Claire

Metropolis Resort

Metropolis Resort Eau Claire

Metropolis Hotel Eau Claire

Metropolis Resort Eau Claire

Metropolis Resort Hotel Eau Claire

Metropolis Resort Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Holly

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun for all my kids ages 4-17.

Stayed 1 night in Jul 2024

6/10 Okay

Nicki

Travelled with family and small children

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

I was a little aggravated with the fact of trying to double charge me for our wristbands, and then I saw on 2 different websites, one being Metropolis itself states they have continental breakfast. Me being me thought, how can they be that big of a hotel and do this. So I was prepared and brought things. But clearly its false advertisment

Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Theresa

Travelled with family

19 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Alisha

Travelled with family, Travelled with group

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great stay! We plan to go back

Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We didn't spend a ton of time at the hotel but it was great! Nice room, great looking hotel... can't wait to come back

Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Shana

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual Event!

We have a family event in Eau Claire annually, and we began staying at Metropolis simply because of the price. Every year we are so impressed with the cleanliness, how much fun the kids have at the park, and comfort of the rooms. Thank you!

Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Minnetonka

Travelled with group

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Our 17 year old and his friend had a blast! One evening was not enough

Stayed 1 night in Aug 2024

10/10 Excellent

Mike

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great experience

Stayed 1 night in Aug 2024

8/10 Good

Douglas

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Jami

Travelled with family and small children

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We come here at least once a year, sometimes more. So much to do, my kids are never bored!

Stayed 1 night in Aug 2024

8/10 Good

Pam

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Water park is a little childish for teenagers.

Stayed 1 night in Aug 2024

4/10 Poor

Mariah

Travelled with family

8 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

0/10 on the beds, felt like sleeping on a brick. There was no body wash in the room, which really sucked trying to wash up 5 people after swimming. There is no coffee pot in the room. Staff was very friendly and helpful.

Stayed 1 night in Aug 2024

6/10 Okay

Alex

Travelled with family

6 Aug 2024

Liked: Cleanliness, staff & service

Pricing for everything was very high

Stayed 1 night in Aug 2024

10/10 Excellent

Sara

5 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Shelby

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great stay! The kids had a blast 4, 12 and 15!

Stayed 1 night in Jul 2024

8/10 Good

Cathrine

1 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Check in problem solving needed

Front desk clerk working solo and was negotiating a stay with a client on the phone when I arrived. I waited 15 mins for the conversation to end. Perhaps the phone call could have been placed on hold for the 3 mins it took to check me in.

Stayed 1 night in Jul 2024