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Hilton Edinburgh Carlton

4.0 star property

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Photo gallery for Hilton Edinburgh Carlton

Interior entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Interior entrance
Restaurant
Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
19 North Bridge, Edinburgh, Scotland, EH1 1SD
  • Royal Mile
    ‪2 min walk‬
  • St. Giles' Cathedral
    ‪3 min walk‬
  • Princes Street
    ‪4 min walk‬
  • Edinburgh (EDI)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Business Lounge Access

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Queen Bed, Business Lounge Access

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Club lounge access | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Double Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed (Lounge Access)

Junior Suite, 1 King Bed (Lounge Access) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed (Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Edinburgh Carlton

Eco-certified Edinburgh hotel in Old Town Edinburgh with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
Hilton Edinburgh Carlton offers 211 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the sightseeing around Hilton Edinburgh Carlton. During your stay, you're just a quick walk from Royal Mile. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Royal Mile and 4 minutes on foot from Princes Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the eco-certified Hilton Edinburgh Carlton.

This 4-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
1900 Brasserie – On-site brasserie.
1900 Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Latvian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 27.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 1900 Bar
  • 1900 Brasserie

Things to do

  • 24-hour gym
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (112 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 27.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Carlton Edinburgh
Hilton Edinburgh Carlton Scotland
Hilton Edinburgh Carlton Hotel
Hilton Carlton Hotel
Hilton Carlton
Hilton Edinburgh Carlton
Barcelo Edinburgh
Hilton Edinburgh Carlton Hotel
Hilton Edinburgh Carlton Edinburgh
Hilton Edinburgh Carlton Hotel Edinburgh

Hilton Edinburgh Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 120 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Absolutely amazing stay, so quiet and peaceful yet in the heart of everything.
Stayed 1 night in Nov 2024

6/10 Okay

Amie

Liked: Staff & service
Christmas market weekend
When arrived told we had been upgraded to a bigger room but would be a smaller bed than we booked. Room was abit bigger than a usual hotel room but carpet did have stains and stains in shower and was poo marks in bottom of toilet, wasn’t bad enough for me to complain to staff. Staff were always happy and smiling and the communal areas were nice and clean
Stayed 1 night in Nov 2024

6/10 Okay

Jose, san dimas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not good
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and helpful and it was a great location in the centre of Edinburgh. There was some work being done on the building (outside the establishment's control) but it couldn't be heard from our room. Would recommend and happily stay here again!
Stayed 1 night in Oct 2024

8/10 Good

Caren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay.
The staff were very welcoming and helpful on our arrival, even though we were an hour early. The gentleman who secures luggage also showed us to the restaurant area whilst we waited for our room to be ready. Very helpful and informative, explained that the hotel is being renovated enabling a direct route from the train station. Overall, everyone was helpful. Food was tasty and to a good standard however the buffet breakfast items such as bacon, sausages, eggs had cooled, not sure the hot plate was working properly. Bedroom clean, but decor becoming tired, needs revamp. Comfortable beds! Lovely overnight stay and the people who worked there were helpful, friendly and patient!
Stayed 1 night in Oct 2024

8/10 Good

Marc

Travelled with family
We had a lovely stay however was really inconvenienced when a faulty air con system made a loud buzzing noise at 3am which needed reception to turn off. If it hadn’t been for this I would have rated you 5 stars.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 2 nights in Oct 2024

4/10 Poor

Lorraine

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Bridget

Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Stairs in the room corridors, difficult to manage with suitcases (consider building ramps instead, as I've experienced in other hotels). Room/bathroom was roomy & nice but noise from adjoining room was unreasonable and mattress was very hard.
Stayed 2 nights in Oct 2024

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first we were unable to find it due to the construction and they don’t have visible sign, but once we found it the staff was great, everything was in walking distance, breakfast was great. Would of stayed another night but they were booked.
Stayed 1 night in Oct 2024

10/10 Excellent

Olof

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The hotel had a great location, unfourtunatley it were under construction, however that didn´t effect the service.
Stayed 4 nights in Oct 2024

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Could do better
We were not notified of interior and exterior construction. One morning woke to Jack hammering. Long waits at elevators. Lamp in room didn’t work Tv remote didn’t work Location was great. Hopefully construction will be complete soon.
Stayed 4 nights in Oct 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Getting around in the hotel was challenging. We had to go to various levels and long hallways with many direction changes to get to our room. Restaurant food was very plain, and service was slow. Lobster Bisque was very salty, and the fish and chips was probably the least tasty of the 10 plus places thar we had fish and chips. Beds were very firm and not very comfortable. On a positive note, the staff at the front desk were very friendly and accommodating. .
Stayed 3 nights in Oct 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful but needs more lifts or bigger lifts. There were only 2 small lifts for a big hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Philippe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
IT was underconstruction, cold, you had to wait long for the breakfast because the waiter only seats 1 person at a time. there was a huge line. very expensive for the that you could only use tha half of the hotel and loud.
Stayed 4 nights in Sep 2024

10/10 Excellent

erin

Liked: Cleanliness, staff & service, room comfort
Loved it here!
We had an amazing stay here! The staff was wonderful and the location was fantastic. Walking distance to everything! We would stay here again if we return to Edinburgh!
Stayed 4 nights in Aug 2024

2/10 Terrible

Marcos

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Gordon

Liked: Staff & service
Small rooms and no menu or details of facilities other than on-line. Iron not clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Mayafe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024