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Kimpton Charlotte Square, an IHG Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kimpton Charlotte Square, an IHG Hotel

Interior entrance
Exterior
Deluxe Double Room, 1 King Bed, Balcony | Hypo-allergenic bedding, pillow-top beds, in-room safe
Interior
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
38 Charlotte Square, Edinburgh, Scotland, EH2 4HQ
  • George Street
    1 min walk
  • Princes Street
    2 min walk
  • Princes Street Gardens
    2 min walk
  • Edinburgh (EDI)
    25 min drive

Room options

View all photos for Room (Sleeping)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room (Sleeping)

  • 23.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room

  • 24.3 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed

  • 25.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Single Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Single Room, 1 Single Bed

  • 14.5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

  • 23.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible

  • 23.7 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 2 Single Beds

  • 26.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed (New Town View)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 Double Bed (New Town View)

  • 24.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 Double Bed

  • 34.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Single Beds

  • 22.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 34.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Townhouse)

Suite, 1 King Bed (Townhouse) | Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Townhouse)

  • 59.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 59.5 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

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About this property

Kimpton Charlotte Square, an IHG Hotel

Luxury Edinburgh hotel in Edinburgh City Centre with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Kimpton Charlotte Square, an IHG Hotel offers 199 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. This Edinburgh hotel provides complimentary wireless Internet access.

Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Kimpton Charlotte Square, an IHG Hotel. During your stay, you're just a quick walk from Princes Street. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine at BABA, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Princes Street Gardens and 12 minutes on foot from Edinburgh International Conference Centre
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Charlotte Square, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Kimpton Charlotte Square, an IHG Hotel. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
BABA – This restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
The Garden – This café serves breakfast, lunch and light fare. Open daily.
Aizle – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (GBP 45 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aizle
  • BABA
  • The Garden

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (73 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 30 per person
  • Valet parking fee: GBP 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza Edinburgh
Crowne Plaza Edinburgh Roxburghe
Crowne Plaza Roxburghe
Crowne Plaza Roxburghe Edinburgh
Crowne Plaza Roxburghe Hotel
Crowne Plaza Roxburghe Hotel Edinburgh
Edinburgh Crowne Plaza
Roxburghe Crowne Plaza
Roxburghe Crowne Plaza Edinburgh
Roxburghe Edinburgh Crowne Plaza
Roxburghe Hotel Edinburgh
Roxburghe Hotel
Roxburghe Edinburgh
Roxburghe
Hotel Macdonald Roxburghe
The Roxburghe Hotel Edinburgh Scotland
Macdonald Roxburghe Edinburgh
Principal Edinburgh Charlotte Square Hotel
Principal Charlotte Square Hotel
Principal Edinburgh Charlotte Square
Principal Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
The Principal Edinburgh Charlotte Square Scotland
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Kimpton Charlotte Square Hotel Edinburgh
Kimpton Charlotte Square Edinburgh
Kimpton Charlotte Square
Hotel Kimpton Charlotte Square Hotel Edinburgh
Edinburgh Kimpton Charlotte Square Hotel Hotel
Hotel Kimpton Charlotte Square Hotel
Kimpton Charlotte Square Edinburgh
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Principal Edinburgh Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
Principal Edinburgh Charlotte Square
Hotel Macdonald Roxburghe
Scotland

Kimpton Charlotte Square, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1001 reviews" "
Rating 8 - Good. 165 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Boris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel has many great features. The rooms were comfortable and well equipped. The best breakfast in town. Staff was helpful and friendly. Highly recommended!
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! The customer service is fantastic. Close enough in the heart of the city to walk to various spots, the on site amenities and restaurants also made it so easy when jet lagged to grab quick food or drinks
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, safe, very walkable to dining, historic and shopping destinations. Although a bit dated, the hotel is clean and neat. The room small, but efficient. The staff was fantastic, incredibly welcoming, helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our recent stay at the hotel. We were offered an upgrade to a king room before we arrived and quickly agreed to pay more. This turned out to be a great choice for us since we stayed for 6 nights. The staff were warm and friendly and we truly felt welcome. We can’t wait to go back and will book there again
Stayed 7 nights in Sep 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service
The staff were super service oriented, very informative and friendly. Hotel lobby and common areas were very stylish and comfortable. Great location in Charlotte Square area. Great hotel restaurant and also nearby restaurants. Room was comfortable but we did not like the location of the room on the back side of hotel and the common areas leading to our room were not appealing and hallway outside our room had housekeeping supplies stationed there at all times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, wonderful staff and great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Vikromjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lori

Terrific Hotel...great staff..loved the restaurant decor
Stayed 2 nights in Aug 2024

10/10 Excellent

joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, inside & out. Very attentive staff. Nothing was too much trouble. Very comfortable room. Great location for shopping, restaurants, sights in Edinburgh & public transport. Easy walking distance too. Sadly, slept badly the 2nd night due to noise from public, in the street, until 03.30. Staff at the hotel were very apologetic but obviously it’s not their fault. We would recommend this hotel to others.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful, excellent food at BaBa.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent facilities
Excellent hotel in central location with friendly and welcoming staff. Love that they offer a social hour with a free drink in the bar. Hotel spa and pool were great to unwind in after a busy day’s sightseeing. Highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, staff very welcoming and efficient. Very helpful and accommodating with our couple of requests (extra pilllows, need for a converter). Bathroom is nice with plenty of room. Appreciated the snacks and water available in our room. Bed was comfortable and bedding nice. Enjoyed a meal at Baba, service and food was great. Enjoyed our stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Still undecided
This is an older hotel so part of the charm experience is just knowing it’s older. If you have allergies or if old-building scents bother you, take this into consideration. Staff are exceptionally friendly which is a win but for the cost, I expected more from the overall experience. Bed was super comfortable, wifi was great and the area was very safe.
Stayed 1 night in Jul 2024

10/10 Excellent

Ghazal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience great location very friendly staff specially one of the manager “Magic “was really nice and helpful
Stayed 4 nights in Aug 2024

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great New Town Hotel
I would definitely stay at this hotel again. Visited Edinburgh for the first time, and found the location perfect. Situated in New Town (early 1700s - Georgian) and housed along a beautiful historic streetscape - it is perfect for shopping along Princes Street, walkable to Waverly Station. Majestic view of Edinburgh castle at the end of the street. Very close to pick up for Hop on Hop off buses. I stayed in a single room, small but definitely enough space, clean, great bathroom - and yoga mat! Added the breakfast - food was great - try the Haggis! Enjoy the bacon!! .The one confusing thing about this hotel (esp at breakfast time) is the coffee .. which is needlessly bad. So easy to install a nespresso machine.or other automatic machine that would make great coffee and completely level up the experience for coffee drinkers. But I do not want to complain about this hotel - Free drinks from 5 pm to 6 pm everyday ,,, lovely decor, great location, clean. We didn't have time to explore everything - the spa amenities for example.
Stayed 4 nights in Jul 2024

10/10 Excellent

Annette Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay in Edinburgh. Close to everything. The hotel was awesome because it was so quaint and the staff was super friendly and helpful. The rooms were cozy and clean! I just loved everything about this place!
Stayed 6 nights in Jul 2024

10/10 Excellent

Kameron

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Elli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff, and cutely decorated hotel. I wouldn't call it spotlessly clean, hence 4 stars instead of 5, but I wouldn't mind staying there again. Convenient location too. It would be nice if they had a bit more variety (especially vegetables) in the breakfast buffet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fwbulous stay
Fabulous hotel. Everything about it is just perfect. Staff very lovely and nothing was too much for them. The location is great as youre away from the mass crowds of the Royal Mile. But, not too far from all the attractions. It's situated on a fab road with many great shops and restaurants. I highly recommend this hotel and we will definately be back! Catherine.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great, staff continually went above and beyond. Would definitely stay here again.
Stayed 4 nights in Jul 2024

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Staff kind and personable. Central location.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024