Chateau Lacombe Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Lacombe Hotel

Lobby sitting area
Hallway
Aerial view
View from room
Executive lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
10111 Bellamy Hill Nw, Edmonton, AB, T5J1N7
  • Edmonton City Centre
    6 min walk
  • Citadel Theatre
    8 min walk
  • Edmonton Convention Centre
    9 min walk
  • Edmonton, AB (YXD-Edmonton City Centre)
    12 min drive

Room options

Junior Suite

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Single Murphy Bed OR 1 King Bed

Standard Room, 1 King Bed, River View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Double Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, River View

  • 29 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Concierge King Room, Business Lounge Access

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Chateau Lacombe Hotel

Hotel with a conference centre, a quick walk to Edmonton Convention Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. Housekeeping is available on request.
Chateau Lacombe Hotel offers 307 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Chateau Lacombe Hotel's great location. During your stay, you're just a quick walk from River Valley Funicular. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of Citadel Theatre and Edmonton Convention Centre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 24003 square feet (2230 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Chateau Lacombe Hotel. For a fee, parking is available.

This Edmonton hotel is smoke free.

La Ronde – This restaurant serves brunch and dinner. A children's menu is available.
Cafe Lacombe – This café serves breakfast, brunch and lunch.

Languages

Chinese (Mandarin), English, Filipino, French, Portuguese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 25 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Lacombe
  • La Ronde

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (24,003 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 24 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25.00 per night
  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Lacombe
Chateau Lacombe Edmonton
Chateau Lacombe Hotel
Chateau Lacombe Hotel Edmonton
Hotel Chateau Lacombe
Hotel Lacombe
Lacombe Hotel
Chateau Lacombe Hotel Edmonton, Alberta
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Hotel
Chateau Lacombe Hotel Edmonton
Chateau Lacombe Hotel Hotel Edmonton

Chateau Lacombe Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1016 out of 2457 reviews" "
Rating 8 - Good. 708 out of 2457 reviews" "
Rating 6 - Okay. 399 out of 2457 reviews" "
Rating 4 - Poor. 198 out of 2457 reviews" "
Rating 2 - Terrible. 136 out of 2457 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Carrie-Ann, Sundre

Travelled with partner
Liked: Cleanliness
Upon arrival a front door staff redirected us to a parking lot - he did not say anything to us about paying for parking - at check in you get a discount for parking if your staying there as we payed at the meter we did not get a discount. Left elevator was not recognizing our floor (21) and got stuck twice during our visit - unable to get to our floor. Another guest adviced us this was an issue a couple days ago - staff did not give us a heads up and did not seem to care when advised of our inconvenience and annoyance. There’s about a 2-3 inch gap from the floor to the door - you hear absolutely everything from the hallway. Room was clean and updated Ac did not work but a fan was in the room going Also would have been nice for check in person to advise of. $412 for a single bed seems steep for the maintenance this facility requires.
Stayed 1 night in Aug 2024

6/10 Okay

Atousa, Calgary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room did not have a fridge and iron stand. We did not have house keeping during our 3 night stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
No proper smoking area
Stayed 1 night in Aug 2024

8/10 Good

Cindy, Winnipeg

Travelled with group
Liked: Staff & service
The hotel is a bit dated and could use some upgrades, but overall it is a good hotel with very friendly and helpful staff, comfortable beds and a clean and functional bathroom. The location was perfect as it was walking distance to the Edmonton Marathon, which is why I stayed there. There are lots of restaurant options close by and within walking distance (less than 1 km).
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly helpful staff.
Stayed 1 night in Aug 2024

6/10 Okay

Breanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Liked: Staff & service
It’s a pretty dated place but the staff seem friendly and on a nice summer day you can walk down to Edmonton’s beautiful river valley (ask for a room with a view of the river valley). Should really refresh that gym. Old equipment. Oddly no weight bench, smells a bit mouldy. For a place that bills itself as a major conference hotel, some modern amenities like that would be an helpful attraction. Overall however, it’s a decent place for the price. Should be aware that it’s an area in Edmonton’s downtown where there are quite a few transients. But I have never been bothered.
Stayed 1 night in Aug 2024

10/10 Excellent

Rene, Surrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenient, view what I don't like is morning breakfast not much choices
Stayed 1 night in Aug 2024

6/10 Okay

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Samanpreet

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fav hotel in edmonton
Stayed 2 nights in Aug 2024

6/10 Okay

Audra

Travelled with partner
Disliked: Property conditions & facilities
We like the area and the room cost, but every year we realize just how outdated it is.
Stayed 1 night in Aug 2024

4/10 Poor

shawn

Travelled with family and small children
Liked: Cleanliness, staff & service
Amazing continental breakfast and front desk staff at check in. Room was basic, no bathroom fan. Couldn't get tv to work. Area downtown at night is sketchy. People woke us on the 10th floor outside our door and in the halls loudly drunk and looking for someone or something. Security didn't resolve the issue even though more than myself complained, and this lasted from 330 am until 530am. They should have called EPS. These individuals sounded threatening and I was scared to speak up. The deposit that was almost the barrier to the room rental, was returned without even a room inspection so it seems silly to enforce so strongly a policy that doesn't have the follow through as expected. Either way I was grateful to have found a room with kind staff that late in the night. Thanks!
Stayed 1 night in Aug 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant overnight pre-marathon stay!
We had a pleasant stay. The room was suitably equiped and clean. Our stay was an overnight lodging for the Edmonton Servus Marathon the morning of our departure.
Stayed 1 night in Aug 2024

6/10 Okay

Laverne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Claire, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very reasonably priced. It was clean, very convenient location, SUPER views of the river valley. They have a concierge who is an older gentleman who is so great. He was so helpful and chatted with all the guests… he is worth his weight in gold! They have a buffet breakfast which was good… we witnessed two guests trying to steal huge plates of food but other than that it was nice and very reasonably priced. Good bang for your buck!
Stayed 1 night in Aug 2024

8/10 Good

Kadija

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel but too old amenities
Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
.The Chateau Lacombe is a lovely hotel. We had issues when we were there which was disappointing. I shared about our experiences with the chief operating officer after we got home. The good news is that he got back to me immediately with a very apologetic note along with the offering of a very satisfactory resolution that has made us happy. We look forward to what should be a very memorable occasion the next time we go there
Stayed 1 night in Aug 2024

6/10 Okay

Martush

Stayed 5 nights in Aug 2024

2/10 Terrible

Calista

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has not been updated since it was built, which was in the 70s. Very noisy, all you hear is slamming doors and stomping all night. There’s one person at the front desk for a hotel that has 300 rooms. The location is the only good thing about this place. The bedding is so bad- one not fitted sheet over a mattress protector, with a blanket sandwiched between 2 bed sheets? I wouldn’t stay here again even if it was free. Spend the extra $40-50 and stay at a nicer hotel in the area.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated for the price and location.
We have stayed there many times and the value for the room and location were amazing. It is getting older forsure and could use some updateing, mainly in the garage elevators. we have always enjoyed it .
Stayed 3 nights in Aug 2024

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Deidre, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Front Desk Staff!
Stayed 3 nights in Aug 2024

10/10 Excellent

Chassidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were nice, with a good view.
Stayed 2 nights in Aug 2024

6/10 Okay

ireneusz

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024