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Chateau Lacombe Hotel

3.5 star property

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Photo gallery for Chateau Lacombe Hotel

Lobby sitting area
Hallway
Executive lounge
Aerial view
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10111 Bellamy Hill Nw, Edmonton, AB, T5J1N7
  • Edmonton City Centre
    ‪6 min walk‬
  • Citadel Theatre
    ‪8 min walk‬
  • Edmonton Convention Centre
    ‪9 min walk‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪12 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Living room | Flat-screen TV

Junior Suite

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Single Murphy Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Room, 1 King Bed, River View

  • 29 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View | Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Double Room, 2 Double Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, River View

Standard Double Room, 2 Double Beds, River View | Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Double Room, 2 Double Beds, River View

  • 29 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, pillow-top beds, desk, iron/ironing board

Standard Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge King Room, Business Lounge Access

Concierge King Room, Business Lounge Access | Premium bedding, pillow-top beds, desk, iron/ironing board

Concierge King Room, Business Lounge Access

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Chateau Lacombe Hotel

Hotel with a conference centre, a quick walk to Edmonton Convention Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. Housekeeping is available on request.
Chateau Lacombe Hotel offers 307 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Chateau Lacombe Hotel's great location. During your stay, you're just a quick walk from River Valley Funicular. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of Citadel Theatre and Edmonton Convention Centre
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 24003 square feet (2230 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Chateau Lacombe Hotel. For a fee, parking is available.

This Edmonton hotel is smoke free.

La Ronde – This restaurant serves brunch and dinner. A children's menu is available.
Cafe Lacombe – This café serves breakfast, brunch and lunch.

Languages

Chinese (Mandarin), English, Filipino, French, Portuguese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 25 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Lacombe
  • La Ronde

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (24,003 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 25.00 per night
  • Pet fee: CAD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Lacombe
Chateau Lacombe Edmonton
Chateau Lacombe Hotel
Chateau Lacombe Hotel Edmonton
Hotel Chateau Lacombe
Hotel Lacombe
Lacombe Hotel
Chateau Lacombe Hotel Edmonton, Alberta
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Hotel
Chateau Lacombe Hotel Edmonton
Chateau Lacombe Hotel Hotel Edmonton

Chateau Lacombe Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1162 out of 2766 reviews
Rating 8 - Good. 790 out of 2766 reviews
Rating 6 - Okay. 453 out of 2766 reviews
Rating 4 - Poor. 215 out of 2766 reviews
Rating 2 - Terrible. 146 out of 2766 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Charlene

Liked: Staff & service
Was good location for downtown. Hotel needs updating
Stayed 2 nights in Nov 2024

10/10 Excellent

Bobbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !!! Love staying here when we do a Downtown night. Everything so close and we love the view of Edmontons beautiful River Valley.
Stayed 1 night in Nov 2024

8/10 Good

Linda, Wembley

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean & comfy. Staff good. Only issue was dining hours were limited in evening so nothing to eat or drink after returning from concert. No stores in area & vending machines in hotel ate my money when I was very hungry & thirsty. Very disappointing.
Stayed 1 night in Nov 2024

8/10 Good

Rain

Liked: Cleanliness, staff & service, property conditions & facilities
Charging $25 to park in a covered unheated lot on a Sunday night on the edge of downtown is not a great way to make me want to stay here again. I like the river valley views that I requested, staff delivered on this request.
Stayed 1 night in Nov 2024

10/10 Excellent

jordon

Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the atmosphere, the staff were very friendly and the restaurant on the 24th floor had an amazing brunch.
Stayed 1 night in Nov 2024

6/10 Okay

Ramona

Liked: Staff & service
Was there for our wedding night 25 years ago!
We stayed here last night for some nostalgia. Hadn't been back since our wedding night 25 years ago! The reviews that indicate its terrible, I don't agree with that, but it is rather dated and things are getting worn. There are a few things that bothered us: It indicated underground parking but just so you know its open to the side of the ravine so its by no means underground as it is open air still. It also costs $25 for an overnight which is quite steep for it being unheated and not having access for 24 hrs. We got a room with 2 double beds: They cheap out with the bedding. The online photo shows typical nice white bedding set up with 4 pillows per bed and 2 decorative ones, but when we arrived there were 2 per bed and on one bed the pillows weren't even the same size- one was a small pillow. And no extras in the room. There was only blanket per bed (besides the 2 sheets) that was folded in half that doesn't even reach the edges of the bed so one of us froze all night even after stealing the blanket on the other bed. I guess we should called front desk but who wants to do that in the middle of the night. No extra blankets in the room. We should have got a king bed I guess! The room was clean enough, although the bathroom could use a bit more detailed cleaning. The staff was nice. They did offer an upgrade to the concierge floor because it was our 25 year anniversary but we would have had to pay extra so we declined. Glad we went back but it was disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Osama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room views
Stayed 1 night in Nov 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Two nights
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the safe and quiet area and easy access to the city. Good restaurants around. A nice place to discover. We shall go back ! Thanks for everything !
Stayed 4 nights in Nov 2024

8/10 Good

Jeff

Stayed 1 night in Nov 2024

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, friendly staff, comfy bed, and quiet.
Stayed 2 nights in Nov 2024

6/10 Okay

Huriyo M

Liked: Staff & service
Disliked: Cleanliness
I didn’t like the fact that I wasn’t able to order room service there was no phone outlet for charges in the from the I stayed for days no one came to clean the room or bring me clean towels I don’t look forward to staying here in December 2024 when I come back
Stayed 3 nights in Nov 2024

6/10 Okay

Kiera

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Warren C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Jared

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
1 of 3 elevators work.
Only one of the three elevators work, no sign or notifications.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura Lee

Travelled with family
Liked: Staff & service, property conditions & facilities
Comfy but neighbours across the way were a bit noisy.
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Travelled with group
Liked: Amenities, property conditions & facilities
It was 2 min walk to show i went too.
Stayed 1 night in Nov 2024

10/10 Excellent

Madeleine

Stayed 1 night in Nov 2024

8/10 Good

Danna

Business traveller
Liked: Cleanliness, staff & service
It was ok.
Stayed 2 nights in Nov 2024

8/10 Good

Harley

Travelled with partner
Close to great dining and down town.
Stayed 1 night in Nov 2024

6/10 Okay

ASHLEY, FORT MCMURRAY

Travelled with family
Disliked: Amenities, property conditions & facilities
Good location, lots of parking. Hotel is very dated and needs some TLC.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen, Red Deer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024