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DoubleTree by Hilton Edmonton Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Edmonton Downtown

Lobby
Lobby
Microwave, coffee/tea maker
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
  • Edmonton Convention Centre
    6 min walk
  • Winspear Centre
    8 min walk
  • Art Gallery of Alberta
    8 min walk
  • Edmonton, AB (YXD-Edmonton City Centre)
    13 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchenette

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

DoubleTree by Hilton Edmonton Downtown

Art Deco Edmonton hotel in North Central Edmonton with a fitness centre
A restaurant, a fitness centre and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include Access to hot tub, a microwave in a common area and a business centre. Housekeeping is available on request.
DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Edmonton Downtown. During your stay, you're just a quick walk from Information Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Rogers Place and a few minutes from Commonwealth Stadium
DoubleTree by Hilton Edmonton Downtown offers its guests Access to hot tub and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Edmonton Downtown. Parking is available for a fee.

This Art Deco Edmonton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
DoubleTree by Hilton Edmonton Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 22 for adults and CAD 10 to 20 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 15 to 22 for adults and CAD 10 to 20 for children
  • Covered self-parking fee: CAD 32.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

DoubleTree by Hilton Edmonton Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1004 reviews" "
Rating 8 - Good. 255 out of 1004 reviews" "
Rating 6 - Okay. 152 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 63 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is lots of public parking nearby as well as a parking garage which is super convenient. Very clean and very nice employees. Beautiful view of the city from within.
Stayed 1 night in Aug 2024

6/10 Okay

Wilford

This hotel was in a rougher area. The late night check in was not great. Staff need some improved customer service training. The room was a bit beaten up around the edges. Clearly this hotel is not maintained to a Hilton standard. Very disappointing. Breakfast was expensive and mediocre despite a pleasant staff. Would not stay here again. Would not recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Avneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a night or two stay . Walkable to downtown area and very clean
Stayed 1 night in Aug 2024

10/10 Excellent

Jitendra

Stayed 1 night in Aug 2024

6/10 Okay

Tara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No microwave, and the front desk had to give me a workaround for the WiFi since it did not work or my booking. Elevator kept breaking although thankfully was working well enough for the actual convention days. Side of the building is boarded up but not immediately noticeable from Jasper Ave. Hotel restaurant is expensive so I recommend grabbing meals somewhere else. In addition, parking is $32 a day tax, so if you have a car it may not ideal. Overall cheaper than the other hotels in the area and close to the convention, but not the best.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Apr 2024

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Barry

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaitana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Clean rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Leeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it had underground parking
Stayed 3 nights in Jun 2024

2/10 Terrible

Franchesca

Stayed 2 nights in Jul 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and room along with service. No complaints there! The only problem is the hotels location unfortunately has many unwanted “solicitors” due to downtown.
Stayed 2 nights in Jul 2024

6/10 Okay

Preston

Business traveller
Liked: Cleanliness, staff & service
Sketchy Part of Town- avoid the hassle
Over priced for the value of room type, no free parking, sketchy part of town. Parking access for a truck was terrible and expensive $32..we won't stay here again or would i recommend... elevators were not working with our access card...whom ever own this property, there obviously struggling to keep it a float considering its issues and poor value
Stayed 1 night in Jul 2024

10/10 Excellent

Nichole

Travelled with family
Liked: Staff & service, property conditions & facilities
The check in was quick and easy. The follow up text inquiring about how our check in was from the front desk was a nice personal touch as well! The room is spacious, modern and clean!
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Broken windows with plywood on the ground floor gave good cover for the numerous strung out homeless sitting on hotel property around the structure. We just left without going in. It looked that bad.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low Toilet
Every thing went great. Should have high toilet.
Stayed 3 nights in Jul 2024

8/10 Good

Rad

Liked: Cleanliness, staff & service
A great affordable hotel and has a gem of a restaurant
Stayed 1 night in Jul 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Service at the hotel was very hit and miss- the daytime staff were great Evening/Night staff need to be trained properly if they are working on their own. Our air conditioning did not work in our room. It was fixed during the day Stopped working again in the evening and the fellow that was sent to try to fix it in the evening was quite rude. Restaurant area and staff were lovely
Stayed 2 nights in Jul 2024

10/10 Excellent

Jodie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. Besides the homeless/drug addicts that are around the area. Check in was great, they give a delicious warm chocolate chip cookie and in the lounge is free starbucks coffee. We had drinks in the lounge and it's very nice, staff were very nice. It also has an outdoor patio at the lounge which is very nice. There is a parking lot right beside or underground parking is available. The room was very clean and modern and the bed was was comfortable. I would stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Saber

Liked: Staff & service, property conditions & facilities
Great hotel to stay! Would come back again definitely!
Stayed 1 night in Jul 2024