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Fantasyland Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fantasyland Hotel

Lobby
Water park
Ice skating
In-room safe, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
17700 87 Ave Nw, Edmonton, AB, T5T4V4
  • West Edmonton Mall
    1 min walk
  • Fantasyland
    1 min walk
  • World Waterpark
    3 min walk
  • Edmonton, AB (YXD-Edmonton City Centre)
    13 min drive

Room options

View all photos for Superior Room, Multiple Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Superior Room, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Polynesian Family Theme Room)

Room (Polynesian Family Theme Room) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Room (Polynesian Family Theme Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

West Edmonton Mall Inn

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.9 out of 5, Good, (1207)
The price is €94
for 1 room
includes taxes & fees
19 Jan - 20 Jan
West Edmonton Mall Inn

About this property

Fantasyland Hotel

Family-friendly Edmonton hotel connected to a shopping centre, steps from West Edmonton Mall
This smoke-free hotel features a water park (surcharge), a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and valet parking.
Fantasyland Hotel offers 355 accommodations with a safe and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a water park (surcharge) and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Fantasyland Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from West Edmonton Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking available for a fee
  • Splash around at the water park
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, mini golf and ice skating
  • Guests have great things to say about the helpful staff and the location
  • Steps from West Edmonton Mall and Fantasyland
  • Cats and dogs welcome for a fee (restrictions apply)
Fantasyland Hotel offers its guests a water park (surcharge) and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 269098 square feet (25000 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Fantasyland Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Edmonton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
L1 Lounge – This lobby lounge only serves light fare.
L2 Grill – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Secured, covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: CAD 16 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L1 Lounge
  • L2 Grill

Things to do

  • Bowling alley
  • Designer stores
  • Gym
  • Ice skating
  • Mini golf
  • Shopping centre
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Mini golf
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (269,098 square foot of space)
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 25 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16 to 20 per person
  • Valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Fantasyland Edmonton
Fantasyland Hotel
Fantasyland Hotel Edmonton
Hotel Fantasyland
Fantasyland Hotel & Resort Edmonton, Alberta
Fantasyland Hotel And Resort
Fantasyland Hotel Hotel
Fantasyland Hotel Edmonton
Fantasyland Hotel Hotel Edmonton

Fantasyland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 659 out of 1524 reviews" "
Rating 8 - Good. 394 out of 1524 reviews" "
Rating 6 - Okay. 247 out of 1524 reviews" "
Rating 4 - Poor. 134 out of 1524 reviews" "
Rating 2 - Terrible. 90 out of 1524 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

Rajbir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jamie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
When we got to our room the tub was dirty, however it was taken care of immediately by the staff.
Stayed 1 night in Sep 2024

4/10 Poor

Kyle

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was great until we tried to use the Jacuzzi tub. A bunch of green sediment was in the tub water, it took over an hour, two maintenance workers and a cleaner in our room to recitify the issue. Two hours and i could not get anyone from the frontdesk on the phone. It was our anniversary and this pit a 1-2 hour stop gap in our plans.
Stayed 1 night in Sep 2024

2/10 Terrible

Hilary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Looks so run down and old. Elevators take forever. Front desk and room service never answer the phone. You have to go all the way downstairs if you wanna purchase a movie in your room. Bed says queen but it’s more of a double. Only good thing about the place is the mall is just downstairs but I would never stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
When you wait on the elevators and four stop but are full you got to use the stairs
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shopping
Stayed 1 night in Sep 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay !
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2024

8/10 Good

Misaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was great except security in parking lot as I kept seeing people (people who are arguing/fighting, homeless, drunk people) who did not make me feel safe to have my vehicle there. Also when we were waiting on an elevator to check out really close to 11 (busiest time of a day), housekeepers were using elevators customers use with a cleaning cart, we waited 15mins or so to be able to get into an elevator. They should have their own elevator(s) elsewhere.
Stayed 2 nights in Sep 2024

10/10 Excellent

Curtis

Stayed 1 night in Sep 2024

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
So-so in Edmonton
The restaurant was great and staff very helpful, however the heating system didn't work and the tv would turn itself off every 15 to 20 minutes. There was construction blocking the normal entrance to the hotel with no signage directing people to where they could get to the hotel entrance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alice

Travelled with family
Liked: Amenities
Great stay
Stayed 1 night in Sep 2024

6/10 Okay

Tsuaki

Stayed 1 night in Sep 2024

10/10 Excellent

Una

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. Very patient. Would recommend.
Stayed 3 nights in Sep 2024

6/10 Okay

Kevin

Travelled with partner
The room we had had a very musty smell. Could not sleep because of the smell. Rooms need to be updated for the price you pay.
Stayed 1 night in Sep 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Only downside was it took a Very long time to get a luggage rack to the room at check out
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and convenient for shopping or shows.
Stayed 1 night in Jun 2024

6/10 Okay

David, CALGARY

Travelled with family
Liked: Amenities, property conditions & facilities
Upon our arrival at the hotel, a staff member advised against booking through Expedia, urging us to book directly instead, which struck me as odd. While I understand they may receive a discounted rate from Expedia, such a made me feel like we were not welcome. The initial room we were assigned, 520, right by the elevator and it was emitting a strong odor resembling spilled cleaner, it was difficult to breath. Fortunately, a staff member relocated us to a different room.I began to consider whether our status as Expedia members led us to receive subpar room choices. However, this is solely my subjective viewpoint. Despite this initial hiccup, our overall stay was delightful.
Stayed 2 nights in Sep 2024

6/10 Okay

Liu

Stayed 1 night in Aug 2024

10/10 Excellent

Jenilee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Listening to my neighbours fight Sunday morning before breakfast was kind of annoying
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities
Overall, a great stay. Very convenient being in the mall. The hotel is a bit run down and quite dated but the staff are all very friendly and helpful.
Stayed 2 nights in Sep 2024