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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

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Property amenity
Exterior
Exterior
Suite, 1 King Bed | Premium bedding, down duvets, memory-foam beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Rogers Place
    ‪11 min walk‬
  • Edmonton Convention Centre
    ‪14 min walk‬
  • University of Alberta
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 2 Queen Beds, Balcony

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Accessible Tub)

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel with free breakfast, near Rogers Place
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site.
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with a safe and coffee/tea makers. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Edmonton Downtown by IHG. During your stay, you're just a quick walk from Edmonton City Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free full breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 6 meeting rooms
  • On-site recreation includes a gym and a steam room
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Within a 15-minute walk of Rogers Place and Edmonton Convention Centre
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Holiday Inn Express Edmonton Downtown by IHG, you'll find an indoor pool, Access to hot tub, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 7093 square feet (659 square metres) and includes conference space. The business-friendly Holiday Inn Express Edmonton Downtown by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Edmonton hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM.
The Free Press Bistro – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 7,093 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 350.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
When arrived to checkin, we were told that credit card didnt go through. The front desk attendant let us check in anyway until we could resolve the problem with hotels.com The next day the hotel was very understanding of our situation as problem was corrected. The pool/hotub was very nice and complimentary breakfast was excellent!
Stayed 1 night in Dec 2024

10/10 Excellent

Maaza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was SO great. Made the whole trip so perfect.
Stayed 3 nights in Dec 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Property conditions & facilities
Vehicles are vandalized in their so called secure parking. Several vehicles had their tonneau covers cut and boxes gone through. Parking is not secure
Stayed 1 night in Dec 2024

10/10 Excellent

Shaydawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much crackheads
Stayed 2 nights in Dec 2024

8/10 Good

Denise Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

R

Stayed 2 nights in Nov 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not really available until after 530 when local businesses close down. Hotel parking is shared public parking.
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our car got broken into while parked in parking lot beside hotel. Nav, was very helpful, but their camera's only point in one direction. Be careful parking, don't leave anything in your car. Otherwise, hotel stay met our needs
Stayed 1 night in Dec 2024

6/10 Okay

Trenton

Stayed 2 nights in Dec 2024

6/10 Okay

Danita

Parking wasn’t good fridge didn’t work
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was located great would definitely stay here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 20 nights in Nov 2024

8/10 Good

Jordi

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Another great stay!
Clean room, comfortable bed and the usual HI Express amenities. Price point make it a great place to stay when visiting downtown.
Stayed 1 night in Dec 2024

2/10 Terrible

Andreea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is so grossly kept, it can be comparable to a motel. Some staff was friendly and inviting and breakfast is included which was the positive part of this hotel. The negative is the poor house cleaning services. The first room we were offered had a fitted sheet that didn’t fit at all (it was rolled halfway up the mattress), exposing the disgusting mattress under. The mattress was absolutely horrifying. The second room was better however still had major areas of filth. There was a tissue under the nightstand, we had to request refills of hand soap and body wash as they were empty when we arrived. The curtain (room 704), has what appears to be blood splatter (quite a lot). It was dusty, with spots on the mattress. Just truly horrible.
Stayed 2 nights in Dec 2024

6/10 Okay

Trayzee

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The staff were great. My shower had long black hair in it, the towels and mascara on them and the sheets were dirty on both beds, I ended up going and buying my own for the week I stayed because I was so disgusted I wouldn’t have felt comfortable sleeping on anything they gave me. I am spending another week in Edmonton and will stay elsewhere. I also don’t think a hotel should cost you almost $700 and you still have to pay $80 for parking.
Stayed 5 nights in Nov 2024

8/10 Good

Robyn, Airdrie

Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location in downtown Edmonton.
Stayed 5 nights in Nov 2024

8/10 Good

Alwyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and friendly! It was a really good area in downtown. Safe to say I enjoyed my stay!
Stayed 2 nights in Nov 2024

8/10 Good

STROH

Stayed 3 nights in Nov 2024

6/10 Okay

AmeliaMorgan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not impressed with the pool or hot tub.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nigel

Stayed 3 nights in Nov 2024