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Location to the highway is good. In the past I have stayed in the tower which has nicer rooms. The main building is very old and ugly. The noise from the Train is unbearable. The walls are paper thin.
Jordan
Stayed 1 night in Mar 2022
8/10 Good
Andy
Travelled with family
28 Mar 2022
Liked: Cleanliness, staff & service, room comfort
Andy
Stayed 1 night in Mar 2022
6/10 Okay
Robert
Travelled with family, Business traveller
13 Mar 2022
It was good
Robert
Stayed 1 night in Mar 2022
8/10 Good
timothy
1 Mar 2022
Liked: Cleanliness, staff & service, room comfort
The staff are friendly, the conditions and cleanliness are fair:
The property was clean and easy to get to. Issues were no dinning options close or open. Hot water took 10 minutes as lines needed to be flushed, and there was a weird smell in the room. (Like old take out)
Other than that, the stay was just lovely.
We had to switch rooms 3 times as the first 2 were filthy.
Then the front desk clerk moved us AGAIN, to a shabbier room, as she realized we had dogs with us. She didn't ask at check-in if we had dogs.
Spoke to management in the morning and they advises that we are to contact Expedia for a refund/rebate for the room.
There was no hand soap supplied, there was a stain on the duvet cover, the phones were not working the fire alarm went off in the evening and there was no direction on whether we could go back in or not, at check in it would have been nice if the hostess told us that all the restaurants connected to the hotel closed at 9pm. There were very few outlets outside to plug into and it was -30 or lower!