Sandman Hotel Edmonton West

3.0 star property

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Pool
Lobby lounge
2 restaurants, breakfast, lunch, dinner served; American cuisine
Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View | Desk, laptop workspace, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
17635 Stony Plain Rd Nw, Edmonton, AB, T5S1E3
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • University of Alberta
    ‪12 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed, Kitchenette

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Tower

  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Kitchenette, Tower

  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Sandman Hotel Edmonton West

Hotel with 2 restaurants, near West Edmonton Mall
2 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the pool at Sandman Hotel Edmonton West. During your stay, you'll be close to West Edmonton Mall. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Dennys, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 3-minute drive from West Edmonton Mall and a few minutes from Fantasyland
  • Pets welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel Edmonton West. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Dennys – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.
CHOP Steakhouse Bar – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 6 to 16 for adults and CAD 4 to 14 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • CHOP Steakhouse Bar
  • Dennys

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 150 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 6 to 16 for adults and CAD 4 to 14 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sandman Edmonton West
Sandman Hotel Edmonton West
Sandman Hotel Edmonton West Alberta
Sandman Inn Edmonton
Sandman Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel
Sandman Hotel Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel Edmonton

Sandman Hotel Edmonton West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 810 out of 1702 reviews
Rating 8 - Good. 462 out of 1702 reviews
Rating 6 - Okay. 225 out of 1702 reviews
Rating 4 - Poor. 113 out of 1702 reviews
Rating 2 - Terrible. 92 out of 1702 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rueben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great.
Was amazing!! Felt like a home away from home.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bob

Stayed 3 nights in Nov 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was is very rough shape. The secondary door latch was gone. Looked like someone had broke it off by pushing door open.
Stayed 1 night in Nov 2024

10/10 Excellent

Orly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Nov 2024

2/10 Terrible

Jade

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was a 2 queen, and it was so small we couldn’t open our suitcase on the floor. The sliding door to that went out to the pool had a broken latch that was hard to lock, and when it was locked, if you tried to pull it open and then shut it would just unlock itself. Also one of the beds was broken/worn out. It was like sleeping in a rut!
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Would stay again.
Stayed 2 nights in Nov 2024

6/10 Okay

Lesley

Travelled with family
Liked: Staff & service
Mediocre
Our stay was okay, we only paid half price, Black Friday sale, but if I had to of paid full price, I would not of been happy. The hotel is showing its age, although clean enough, but smelled in the hallway and foyer of the tower. The mattress was too soft. I was expecting more quality linen for the Sandman.
Stayed 1 night in Dec 2024

8/10 Good

Michelle, Calgary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and all the staff I encountered were warm and friendly. The only complaint I have is there was a cold breeze coming into the bathroom which made for a very cold shower. Other than that, I’m very impressed. Thank you.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels in good location
Stayed 2 nights in Nov 2024

2/10 Terrible

Travis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was very dirty, bed had hair in it and stained sheets. It was apparent the room was not cleaned. Room temperature was freezing cold and could not be adjusted any warmer.
Stayed 1 night in Dec 2024

10/10 Excellent

preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy because of Maria at the front desk. She was so friendly and helpful. She made our stay great from the very start. The room was large and modern. There were some cosmetic things that needed attention but other than that, everything was great. We will definitely stay here again!!!
Stayed 1 night in Nov 2024

6/10 Okay

Renee

Stayed 2 nights in Nov 2024

8/10 Good

Maya

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and beautiful stay! Will be back again!!
Stayed 1 night in Nov 2024

2/10 Terrible

Aiden

Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Kris

Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Cory

Travelled with family
Disliked: Property conditions & facilities
Dirty. Bags of garbage laying around for multiple hours. Hot tub was dirty both days. Won’t stay here again
Stayed 2 nights in Nov 2024

8/10 Good

dustin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Paige

Stayed 2 nights in Nov 2024

8/10 Good

Russell

Stayed 1 night in Nov 2024

10/10 Excellent

Joe Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024